called a kmart in omaha, ne and they told me it was an online special only...grrr

Originally Posted by knotfan123 called a kmart in omaha, ne and they told me it was an online special only...grrr

Completely untrue; it is instore only. We'll reach out to the store.

Originally Posted by knotfan123 called a kmart in omaha, ne and they told me it was an online special only...grrr

Online is regular price $60

Just got back from my local K-Mart. They had a "sale" placard under the 2 copies that they had. This was in Garden Grove btw, 1 copy left now.....

well...called 2 Kmarts...both with essentially the same answer...said 'some deals are online only'...Kmarts getting me good

Originally Posted by knotfan123 well...called 2 Kmarts...both with essentially the same answer...said 'some deals are online only'...Kmarts getting me good

Hello - I just copied you on an email to the store manager of the Omaha store you requested; I am definitely working on this for you and I hope to have it resolved shortly.

Originally Posted by SHC-Gamer Hello - I just copied you on an email to the store manager of the Omaha store you requested; I am definitely working on this for you and I hope to have it resolved shortly.

You're a good man.

I hope that none of you experience any issues with this promotion, but if you do, please contact me directly at Jdeane@searshc.com and I will copy you on an email to the store in question. Please use my regular email and not my CAG PM so I can redirect the emails as quickly as possible.

Thanks!

Originally Posted by SHC-Gamer I hope that none of you experience any issues with this promotion, but if you do, please contact me directly at Jdeane@searshc.com and I will copy you on an email to the store in question. Please use my regular email and not my CAG PM so I can redirect the emails as quickly as possible. Thanks!

I must say this is great customer service. Knowing we have people like this @ CAG will really make me consider K Mart and Sears in the future. Thanks for your direct interaction.

Joe

My store didn't had it marked at 59.99 and didn't have any sale signs or anything.

When they scanned it, it rang up 39.99. xD

Originally Posted by SHC-Gamer I hope that none of you experience any issues with this promotion, but if you do, please contact me directly at Jdeane@searshc.com and I will copy you on an email to the store in question. Please use my regular email and not my CAG PM so I can redirect the emails as quickly as possible. Thanks!

I also have to say that you're really going above and beyond what most companies would do for customer service. Keep up the great work.

went to glassboro, nj kmart and no dice. rang for 59.99 =(

Originally Posted by weapon311 went to glassboro, nj kmart and no dice. rang for 59.99 =(

On it; contacting them now.

Originally Posted by Thrinn I also have to say that you're really going above and beyond what most companies would do for customer service. Keep up the great work.

Thank you guys; I just pray for the day when I don't have to follow up on issues like this and everything is executed flawlessly.........may take a while

The Bloomington, IN store had it for $40. The game had a big $59.99 placard on it, so I looked around the store for help (of course haha) and found someone to check the price. I told him it should be $39.99 and he said "I don't think so but I can look". He checked and it was indeed $39.99 so he mumbled something about the good price and took the other game out as well (there were only 2 copies), either for himself to buy later or to change the label...I think the former by the way he acted heh. Good stuff!

Originally Posted by SHC-Gamer On it; contacting them now.

Your the man. Great customer service.

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Originally Posted by SHC-Gamer Thank you guys; I just pray for the day when I don't have to follow up on issues like this and everything is executed flawlessly.........may take a while

I gotta jump on the praise wagon here. This is pretty excellent of you.

If only we still had a K-mart here. This is the ONLY game I want right now but I'm in a tight spot money-wise. Could probably come up with the $40, but I already have about 25 in GS credit. Wish they had a good deal for this game too.

Originally Posted by SHC-Gamer Thank you guys; I just pray for the day when I don't have to follow up on issues like this and everything is executed flawlessly.........may take a while

Good going SHC, keep motivating us caring-lemmings that still work for Kmart.

Originally Posted by rockstarnati I gotta jump on the praise wagon here. This is pretty excellent of you. If only we still had a K-mart here. This is the ONLY game I want right now but I'm in a tight spot money-wise. Could probably come up with the $40, but I already have about 25 in GS credit. Wish they had a good deal for this game too.

If you're not afraid to order online through Gamestop...Buy it there.

Use the coupon code 25OFF, add $100 of items to your cart to activate it, then remove the unwanted games.
Also use the code SAVER for free shipping...And lastly your edge card if you have one.

You'll end up with 35% off of a $60 game...Should put you near the same price point.

Originally Posted by SHC-Gamer On it; contacting them now.

Message from the store manager: Should be good to go!

This morning it must have been mixed from the download. We just went into the system and it is now ringing up the 39.99. You may contact the customer or if you would like the store to contact the customer , we would gladly do so if you send the information.
Sorry for any inconvience

Originally Posted by SHC-Gamer Message from the store manager: Should be good to go! This morning it must have been mixed from the download. We just went into the system and it is now ringing up the 39.99. You may contact the customer or if you would like the store to contact the customer , we would gladly do so if you send the information. Sorry for any inconvience

thanks again, will def head there again after work today. good work.