If this started in October...

Thanks cheapyd. I bought 3 months of membership, if i like it i may want to continue and keep it.

Originally Posted by CountChoculitis I had Gamefly for about 2 months and then quit. I am in Michigan and it would take a week (5 business days) for my game to ship back to them and then another 3-5 business days to receive another game, so I was without a game almost 2 weeks every time I finished one game. Also don't expect to get a game you actually want. When I first started I had a queue of ten games and I got an email from Gamefly saying that none of the games in my queue were available and that I needed to add more games so they could ship one. So I had to add crap games at the bottom of my queue and those are the ones they would ship me. I never received a game that was less than 15th in my queue of games. I e-mailed them after the first month and told them I was going to cancel because of these problems and they gave me a free month, but I still quit after the free month because nothing changed. Luckily I found out about Family Video. If you have one in your area you can get half off game rentals for a month for $10 so with that a 5 day rental is $3 for 5 nights or about $28 a month if you were to rent every single week (which I don't do. I rent probably 3 weeks out of the month so I am paying around $19 total for the month including the half off card). I would do this over Gamefly because you can actually get a game you want to play and when you finish one you can go to the store right away and get a new game. Netflix should get into the Game Rental biz.

You are lucky you can find the games you want at your Family Video. I've looked at renting games from family video multiple times in the past, but everything that is a newer release (newer than 6 months) is never available. In the end, I find hunting for cheap games that I can own is the best deal.

This is about the time of year when many people cancel their memberships. I suspect that is the reason for this.

Nevermind. Problem solved.

On that note, when a family member used GameFly before, I found the turnaround time lacking. But I'm considering giving it a chance still.. eh.

Last thing I'll say on this....

Gamefly is great, but its not the Netflix of games, not even close... nothing is though so its the best you can do for the price. Just don't expect 1-2 day turnarounds, and virtually every game in stock.

Originally Posted by jrhawk42 I agree it's well worth the extra price for newer releases. Sadly their website, and customer service kinda sucks. It's not like they're dishonest or rude or anything they just don't seem to have the resources gamefly does.

Indeed. I use GF, because their service blows away the "competition." Besides, I have no issue getting the games I want. You simply have to know how to work the system. I always make sure to have an open slot on a Monday before a big release. I've had no problem getting games like Assassin's Creed 2, Borderlands, Alan Wake, etc.

Originally Posted by hpv You're supposed to report it missing after 7 days. Why the hell would you wait 2 months?

Exactly. Not GF's fault.

In case anyone wants another opinion. I loved Gamefly when I had it. Being in the Tampa area (GF has a distribution center here), it never took more than 2 days to get a game and sometimes got them the next day. Also, I never received a PS3 game that was damaged or scratched. EVerything was pristine and the 3 used games I have bought from them are 10X better than Gamestop new/gutted copies since no one touches the boxes or manuals. They were basically mint but not wrapped.

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Didn't Gamefly start a new system where if they got word from USPS that they have the game in processing, then Gamefly would send out the next game?

Originally Posted by dominator Didn't Gamefly start a new system where if they got word from USPS that they have the game in processing, then Gamefly would send out the next game?

Yes, they dont have to have it actually at the warehouse before they send out your next game. But I found that it didnt necessarily speed anythihg up for me...but again I got most games within 2 days anyway.

I'm on the fence with their service. I live in NYC and the turn around time is about 2-3 days for them to receive a game and 2 days to send.

I'll probably stick with them a bit longer. Great deal though (my bro paid $50 for a similar 3 month deal).

It's really too bad that this isn't available for existing customers, but if you play many games over a short period of time, then GameFly is for you. I may have to cancel it for the fourth time just because I may not have the luxury to keep it anymore.... :(

I love Gamefly to buy used games from as well. I got a new copy of Dragon Age Origins for 360 for $20 and it had all the DLC codes still in the box not used and the case, manual, and disc were in pristine condition. I have bought many other games from them during there used sales as well.

If you are not near a distribution center then the turnaround time takes too long. And the USPS thing they do only works if the USPS hub that your game is taken to from the drop box has a special scanner, which mine does not have.

Like most of you I tried gamefly but it is disappointing when you go a full month without any game rentals or get one way down in the bottom of your list, if they ever fix there inventory system I say it will be a safe buy but until then it just a waste of money and time. I wish they ran more like netflix.

Gamefly feels like a huge waste of money to me. For one thing, they won't let you cancel your membership early. So I waited till the end of the month, forgot about the end date, and stuck with another month I don't want.

Also, the shipping center is only one state away, yet it takes a full week to receive a new game so half the time is wasted!

Gamefly customer service is a joke. It took 3 days for them to receive my games when I sent them back a day and 3 days to get the next one. Sometimes it would take 1-2 days for them to even send them out. The last straw was when it went 5 days after they received the games I returned and still had not shipped anything else in my queue. When I emailed them about it they apologized and said that everything I wanted was to popular at the moment and basically it was my fault and they weren't going to do anything about it but make me wait. You can google similiar throttling problems. I never have this issue with netflix. Now if only netflix would rent games I'd be set. It only takes 1 day each way with them and I seldom have to wait for much of anything and if I do they'll even on occassion send an extra movie because I had to wait. Anyway in short gamefly can go out of business and I wouldn't feel the slightest bit sorry for them and because of their sorry customer service after they sent me the same form type response after 5 times asking them to make it right.

The turnaround isn't as good as Netflix but they don't have as many shipping centers or stock. If you know how to work the system, getting new releases is easy and I save a bunch of money.

Turnaround time was a week or so for me as I'm in the middle of the country (although I see they have several new centers now), but I don't blame them, and otherwise the service was good and everything.

With my 100+ game backlog, obviously I don't need Gamefly right now, but I probably would have still signed up at the cheaper price, but I can't as an existing member.

Cool thing is they still preserved my queue!

Dang, I really need to start using them again.

I would steer clear of Gamefly. Not only is it almost impossible to rent new games, but lately they have REFUSED to send anything Available Now from your Q that is not in the top 10 spots or so. Its like they only look at the top 10 spots and if they dont see anything available, they get lazy and move on to the next guy. So on the 4 at a time program, I was ending up with only 1 or 2 games out at a time for DAYS! I'm not making this up, I've been a GF member for years.

I think I will quit them soon and just buy everything I'm interested in and immediately resell it on eBay if it sucks. It will probably end up cheaper and faster than Gamefly.

Wow, that's messed up. Their software should be sending something new out the same day, or have a toggle if you want to wait. Shouldn't be just sending nothing...