Hey Neal, do you guys pm Kmart? Or Toys R US' gc? I know it's YMMV when it comes to PMing those.

Originally Posted by gabolous Hey Neal, do you guys pm Kmart? Or Toys R US' gc? I know it's YMMV when it comes to PMing those.

Sorry unfortunately we have strict rules not to PM any giftcards.

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Wow looks like BB really tightened those Price Match rules. They used to be half way decent, now they look like this :
http://www.bestbuy.com/site/Help-Top...at204400050011

Originally Posted by Cross_ Wow looks like BB really tightened those Price Match rules. They used to be half way decent, now they look like this : http://www.bestbuy.com/site/Help-Top...at204400050011

What changed?

Matching bundles and free items are gone. There used to be a section on how they would match gift cards from other retailers. I guess now it's down to 1:1 matching of a single item.

Originally Posted by gabolous What changed?

Here's a snapshot on archive.org: http://web.archive.org/web/201005281...at204400050013

Old language:

How do you handle a price match if the Best Buy price includes a promotional offer such as a free gift card or rebate? The Best Buy net purchase price is calculated by deducting the value of all instant and mail-in discounts such as rebates, free offers and promotional gift cards. Existing rebates and free offers associated with a product purchased at Best Buy will not apply if a price match is executed. How do you handle a price match if the competitor's price includes a rebate or other promotional offer? The competitor's net purchase price is calculated by deducting instant discounts taken at the register such as instant rebates. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price. How do you handle a price match if an instant gift card is included with a purchase? The value of an instant gift card with purchase will be considered when calculating a price match. If the combined value of a competitor's product and instant gift card is lower than the combined value of Best Buy's product price and instant gift card, Best Buy will match either the price or the instant gift card value, depending on the offer.

New language: http://www.bestbuy.com/site/Help-Top...at204400050011

Does Best Buy price match "free gift with purchase" offers? No. Best Buy does not price match "free gift with purchase" orders.

Went by BB yesterday day with my kid and picked up some Blu's from Neal who was more than happy to match some Amazon prices for me. Thanks again man. Let's go CAG's pay Neal a visit for his hard work!

Visited Mission Valley today and tried to get a price match on Tropico 4 at $30 based on the Bestbuy.com website. Manager claimed the SKU was different and wouldn't do it. Last time I go to that Best Buy. Corporate seemed to disagree with the moron's opinion though and issued me a $20 gift card charged to the store. Would recommend that everyone avoid Mission Valley store as they obviously have no interest in attracting and keeping loyal customers.

Will you guys be doing a Skyrim midnight release?

Hey Neal, do you know what is up with the Metal Gear Solid HD Collection release? I stopped by today after calling and getting it held only to find out it wasn't held and nobody knew where their copies were. IT showed that you and other locations have copies but none could be found.

Same happened at the Broadway Location. Called and was told they had it in their hand and once I got there nobody knew what was up. Was thinking about hitting Otay too but I traveled and was misled way too much to be in a good enough mood. Planning on trying again tomorrow. If I can't find a copy, I may have to go to Frys which I'm not looking forward to since its far.

EDIT: I called today Mission and they had it. I guess from the person I was talking to, they had it yesterday, but nobody could find it. With the release of CoD, I guess everything was crazy. They gladly helped me and apologize. Happy I can finally play it. I did call Broadway first to see if they found it. The girl on the phone kept telling me they only have copies held for preorder of the Hardened edition. How do you get Hardened from Metal Gear Solid!? Whatever. Everything is good now lol.

GODD!!! I hate this place! haha Black Friday is always hell. Didn't get any of the Tv's I wanted

Is Neal still around?

Originally Posted by Kali Is Neal still around?

Was curious about this too. Each time I've went there recently, he wasn't there.

He's still there. I saw him last week.

Neal takes care of me again!!! You CAGs in SD need to take advantage of Neals hook up! No other Best Buy does such a deal