Originally Posted by kouleefoh I just bought a $9.99 + $3.99 shipping Unit 13 (like new) from a just launch seller. Hope it's not a scam. haha

Haha, it was.

Originally Posted by DudeImGodly Haha, it was.

damn

Originally Posted by kouleefoh damn

That's what A-to-Z is for.

Originally Posted by sp00ge That's what A-to-Z is for.

yeah, but use it too much and you'll get ban.

Originally Posted by sp00ge That's what A-to-Z is for.

yea that's what I figured. I did buy a $5 copy of Mortal Kombat PS3 Very good + $3 shipping from a 3rd party seller before and that came through. If not, Amazon will take care of me. I sure hope I don't get scam so many times that I'd get banned for asking a refund.

Originally Posted by kouleefoh yea that's what I figured. I did buy a $5 copy of Mortal Kombat PS3 Very good + $3 shipping from a 3rd party seller before and that came through. If not, Amazon will take care of me. I sure hope I don't get scam so many times that I'd get banned for asking a refund.

i know this is a stupid question, but how does a-z work exactly. i mean i never had to use it, but still would like to know

Originally Posted by RoMee yeah, but use it too much and you'll get ban.

Not if it's a legit claim. If you use it to scam sellers, then yeah.

Originally Posted by YBX87 i know this is a stupid question, but how does a-z work exactly. i mean i never had to use it, but still would like to know

Never had to use it myself, but I'd guess it's kinda like ebay where you try to contact seller and if they don't answer, you file a claim, Amazon'd try to contact the seller and then refund your money if seller can't submit enough info or proof. At least that's what I got from reading the A-Z protection
http://www.amazon.com/gp/help/custom...?tag=cheapassgam08-20&nodeId=537868

Originally Posted by sp00ge Not if it's a legit claim. If you use it to scam sellers, then yeah.

The issue is that if you use too many of them for obvious bullshit sellers, when you really need it, you'll be out.

Buyers are limited to a lifetime maximum of fifty claims for purchases from sellers on the Amazon.com website. Withdrawn claims do not count towards this maximum. Buyers who pay for purchases from an Amazon seller via the Amazon.com website and buyers who use Amazon Payments for qualified purchases from a third-party website are eligible to receive up to $2,500 of the purchase price, including shipping charges.

Originally Posted by kouleefoh Never had to use it myself, but I'd guess it's kinda like ebay where you try to contact seller and if they don't answer, you file a claim, Amazon'd try to contact the seller and then refund your money if seller can't submit enough info or proof. At least that's what I got from reading the A-Z protection http://www.amazon.com/gp/help/custom...?tag=cheapassgam08-20&nodeId=537868

yea, i never had to use it either. amazon's customer service is supreme. they just refunded me the total amount of $80 something dollar for a textbook trade in, they lost through shipping process. no questions asked. sorry it is off topic

Originally Posted by YBX87 i know this is a stupid question, but how does a-z work exactly. i mean i never had to use it, but still would like to know

If the item you ordered is not as described, you need to contact the seller to try to fix the problem. If the seller doesn't respond or attempt to help (in 72 hours, I think is the Amazon rule) you can file an A-to-Z claim and then the seller has the opportunity to state their side of the story, why they didn't respond/accept a return, etc or they can issue a refund and close the claim. Amazon will look at the information provided and make a decision, which on average is weighted in favor of the buyer, but not always.

It either is found in favor of the buyer or seller, or if the seller really isn't at fault, they will find in favor of the buyer, but pay for it themselves. The latter are the ones that will eventually get you in trouble, as it's basically saying "your claim doesn't add up, but we'll take care of you this time."

Originally Posted by confoosious The issue is that if you use too many of them for obvious bullshit sellers, when you really need it, you'll be out.

Interesting, but 50 is a LOT. I've never needed to file an A-Z, and the only few A-Z's I've had filed against me were from either a) impatient or b) ignorant customers. The impatient customer contacted me on Saturday night, and filed a claim Monday morning (literally as I was responding to his email), somehow bypassing the 72-hour contact window. The other few were people who refused to ship the item back and demanded a refund.

Yea 50 is a lot. I mean if I have to use so many of my 50 on "obvious bullshit seller" then I deserve to take the loss when my 50 is up.

yeah, I think I've used exactly 0.

Still, you know Amazon could change it at any time. My point is not to buy stuff that's obvious scams with the "well, I'm covered!" attitude a lot of cags seem to have about these things, especially ebay sellers.

"I know $20 for a new xbox console seems too good to be true but I'm protected!"

Originally Posted by kouleefoh Yea 50 is a lot. I mean if I have to use so many of my 50 on "obvious bullshit seller" then I deserve to take the loss when my 50 is up.

lol, i know right, so if i buy a brand name tv for $900 +, and filed the a-z claim. amazon will refund me, ROflmao. that is just crazy if it works that way

Originally Posted by confoosious yeah, I think I've used exactly 0. Still, you know Amazon could change it at any time. My point is not to buy stuff that's obvious scams with the "well, I'm covered!" attitude a lot of cags seem to have about these things, especially ebay sellers. "I know $20 for a new xbox console seems too good to be true but I'm protected!"

Goes back to the old saying "If it's too good to be true, then you're an idiot for falling for it." I think it was Buddha who said that...

Originally Posted by YBX87 lol, i know right, so if i buy a brand name tv for $900 +, and filed the a-z claim. amazon will refund me, ROflmao. that is just crazy if it works that way

Why would they refund you?

Originally Posted by YBX87 lol, i know right, so if i buy a brand name tv for $900 +, and filed the a-z claim. amazon will refund me, ROflmao. that is just crazy if it works that way

What are you talking about? You don't get to keep the tv. Plus, A-Z only applies to 3rd party.

I've seen too many horror stories to take a chance.
Amazon just bans without warnings, that's why I don't waste my time with prime or kindle anymore.

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Originally Posted by RoMee I've seen too many horror stories to take a chance. Amazon just bans without warnings, that's why I don't waste my time with prime or kindle anymore.

Yeah, the people who get banned from Amazon are always innocent, like the guys in Shawshank.