my item got shipped... then got delivered to the place it got shipped from. look like a stupid mistake

Originally Posted by ets my item got shipped... then got delivered to the place it got shipped from. look like a stupid mistake

so that's how they restock........ :P

Might be a scanning error on the USPS's part, had it happen before. Item still shows up though.

Originally Posted by mitch079 Might be a scanning error on the USPS's part, had it happen before. Item still shows up though.

I'll hope so (read from bottom up)

Shipment Accepted
September 10, 2012, 10:16 am
HOWELL, MI 48843

Expected Delivery By:
September 10, 2012
Delivery Confirmation™

Depart USPS Sort Facility
September 07, 2012
LANSING, MI 48924

Processed at USPS Origin Sort Facility
September 07, 2012, 8:30 pm
LANSING, MI 48924

Accepted at USPS Origin Sort Facility
September 07, 2012, 7:15 pm
HOWELL, MI 48843

Electronic Shipping Info Received
September 07, 2012

Finally got my code from them. Placed my order and got 6 Blu-Rays. We'll see when I actually get them.

Originally Posted by ets I'll hope so (read from bottom up) Shipment Accepted September 10, 2012, 10:16 am HOWELL, MI 48843 Expected Delivery By: September 10, 2012 Delivery Confirmation™ Depart USPS Sort Facility September 07, 2012 LANSING, MI 48924 Processed at USPS Origin Sort Facility September 07, 2012, 8:30 pm LANSING, MI 48924 Accepted at USPS Origin Sort Facility September 07, 2012, 7:15 pm HOWELL, MI 48843 Electronic Shipping Info Received September 07, 2012

I'd call them about this.

I decided to use my coupon over the Labor Day sale and, among other things, ordered this. Instead of receiving the item pictured, I received a three-pack of kiddie Scooby-Doo releases.

No response from customer service so far. Has anyone had problems with WB Shop before? How did you get it resolved.

Originally Posted by mitch079 Might be a scanning error on the USPS's part, had it happen before. Item still shows up though.

yep, that looks like a scanning error, unless for some reason it was designated as "Return to Sender"

Originally Posted by Woodlands I decided to use my coupon over the Labor Day sale and, among other things, ordered this. Instead of receiving the item pictured, I received a three-pack of kiddie Scooby-Doo releases. No response from customer service so far. Has anyone had problems with WB Shop before? How did you get it resolved.

You're better off calling them than waiting for an email response. They usually handle situations like this well from what I've read, but I haven't had to deal with them personally

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Originally Posted by ssjmichael You're better off calling them than waiting for an email response. They usually handle situations like this well from what I've read, but I haven't had to deal with them personally

Thanks. I'll give them a call Monday if they don't get back to me today. Now I suspect that they have the wrong image up on that product page, but there wasn't enough information there for me to tell that it was an error when I ordered. Kind of annoyed.

Originally Posted by Woodlands Thanks. I'll give them a call Monday if they don't get back to me today. Now I suspect that they have the wrong image up on that product page, but there wasn't enough information there for me to tell that it was an error when I ordered. Kind of annoyed.

It took a solid two months to get this sorted. Jeeze!