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Worst Online Game Retailer

114 replies / 3041 views
View Poll Results: Worst Online Game Retailer
BestBuy.com 97 13.74%
Buy.com 89 12.61%
CircuitCity.com 24 3.40%
EBgames.com / GameStop.com 267 37.82%
ToysRUs.com 229 32.44%
Voters: 706. You may not vote on this poll

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Old 01-26-2007, 01:39 AM   #1
Worst Online Game Retailer

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Voting is now open for Worst Online Retailer.
This award goes to the Online Retailer that, in your opinion, sucked the most in 2006.

BestBuy.com
Buy.com
CircuitCity.com
GameStop.com / EBgames.com
ToysRUs.com

Last edited by CheapyD; 02-13-2007 at 02:14 AM..
Old 01-26-2007, 01:45 AM   #2
ebgames.com
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Old 01-26-2007, 01:56 AM   #3
toysrus.com for ing all of us over that wanted FF3 for 20 bucks
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Old 01-26-2007, 02:16 AM   #4
Quote:
Originally Posted by musicnoteless View Post
toysrus.com for ing all of us over that wanted FF3 for 20 bucks
QFT!!
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Old 01-26-2007, 03:40 AM   #5
Most definitely toysrus.com

At least with GameStop/EB you know what you're getting into (ie: used games may come without manual/case). TRU.com is always full of surprises - be it cancelling orders that were previously listed as 'Inventory found in warehouse', items not showing up on your invoice, or the major problems they have integrating with Google Checkout. Not to mention continuing to leave items for sale that they know are out of stock.

Also, if you try to cancel an order, you'll run into a few more problems. Firstly, you have to cancel by phone. This means navigating through an annoying menu system, and then waiting on hold for up to an hour. Once you actually speak to someone, rather than cancel the order on the spot, they have to 'submit a request to cancel' the order - 'usually cancelled within 24 hours of the request.' In the meantime, if your order ships, you'll have to ship it back to them to get a refund.

But I'm not bitter.

Last edited by rendil; 01-26-2007 at 03:44 AM..
Old 01-26-2007, 10:36 AM   #6
The Toys R Us site. In addition to what's discussed above, they also recently had the Dance Dance Mario fiasco.
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Old 01-26-2007, 10:43 AM   #7
Definately toysrus.com they suck.
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Old 01-26-2007, 10:46 AM   #8
Circuit City. Lack of any in-store pick-up or store availability on any games or movies (that I've ever seen) makes them worthless.
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Old 01-26-2007, 10:56 AM   #9
ebgames/gamestop.com

No longer of any value to a CAG and still have that selling used games as new problem.
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Old 01-26-2007, 01:56 PM   #10
ToysRUs.com

Saying "Out of Stock" on only the cheapest Wii game out of the three game deal?
YOU TOYSRUS

The BBB report on them ain't pretty, either.
Old 01-26-2007, 02:35 PM   #11
ebgames.com... I can never find anything there and when something is linked outside of the site, it pulls you to their main page...???? wtf?
Old 01-26-2007, 02:55 PM   #12
TRU.com for the useless site they have now.

CC.com isn't that far behind, and I ech o what neocisco said, no in-store inventory indication and no in-store pickup for games is what has less of my business going to them for online orders. If they did, I'd cut down half my online ordering with BB.com .
Old 01-26-2007, 03:20 PM   #13
gamestop.com, for being generally the worst sitr for deals. My Wii games deal through toy's r us worked, if it took 2 months...
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Old 01-26-2007, 03:35 PM   #14
eb/gs for simply delivering the worst possible product when it pleases them.
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Old 01-26-2007, 03:53 PM   #15
EB/GS for never, ever having anything used in stock.
Old 01-26-2007, 05:08 PM   #16
amazon for how they handle the $100 X360
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Old 01-26-2007, 05:17 PM   #17
GameStop for telling me that my Wii Nunchuck would "ship within 24 hours" when what they really meant was that it will ship in 4 weeks and arrive AFTER the New Year's party I specifically ordered it for. Bastards.
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Old 01-26-2007, 08:13 PM   #18
GameStop.
Old 01-26-2007, 08:17 PM   #19
ToysRUs.com, bad inventory control, bad website design and too many order cancellations.

Amazon is a close 2nd though for the XBox 360 Core $100 fiasco
Old 01-27-2007, 12:37 AM   #20
gamestop/ebgames.com
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