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I know they offer a 7 day warrenty on new items but what if a new game is purchased but comes out to be a defect and is not in stock? Do they give a refund back or is it only good for the same title?

Originally Posted by CaoPi I know they offer a 7 day warrenty on new items but what if a new game is purchased but comes out to be a defect and is not in stock? Do they give a refund back or is it only good for the same title?

Did you call them about it? If so, I'm sure they told you you have 7 days. But, they would probably just give you a refund or ask if you wanted anything else in the store. Probably the second part first, since as we know, Gamestop HATES to have to give anyone a REFUND.

Just stop in and see what happens is the best I can say.

If they have a used or a gut disc, they'll just swap out the discs.

Otherwise, I'm not really sure.

Game manufacturer will likely replace it, I'd call them up.

Hey, the BF had to return a defective game just the other day...

If there are any other Gamestops nearby, you could have them check that store for a copy of your game, and hold it till you can get over there to exchange.

I would imagine that, if no one around has it, and there's no other games you want, you'd probably get a refund- but it may be store credit.

(And if they try to swap you discs for a used copy, I'd demand a price adjustment. Just because.)

They issue store credit if they don't have one in stock.

Whenever I've tried to return an item to GameStop in the past, they did it but were complete assholes about it.

Note: When EBGames was still here though they were very nice about returns and sometimes would even open up a brand new copy of a game to replace a broken used disc. When Gamestop took over however all of that changed.

I bought BF2: Modern Combat used, didnt like it, returned it the next day with no problem. It's just your local gamestop. I always read all the stories on why people hate gamestop and I havent had any problems with mine.