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Go Back   Cheap Ass Gamer > Forums > Video Game Discussions > Sony Gaming > PS3 and PS4 > Dead PS3 and Repair Time
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PS3 and PS4 - Sony's entry into the next-generation

Dead PS3 and Repair Time

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Old 03-30-2008, 11:18 PM   #81
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Oh yea, that's right. Shows you how much I play my PS3 >.<! (not cuz i hate the system, too much time doing real work).Whoops.
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Old 03-30-2008, 11:23 PM   #82
First try the obvious, pop in a different power cord and see if that could be the problem. It's always worth a shot to try the simpliest things
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Old 03-31-2008, 12:58 AM   #83
I think the best way to decide is to ask yourself these questions.
Does my current unit have full BC, and if so do I still want full BC? (Good luck finding a new 20/60 gig)
Does my current unit have software BC, and if so do I still want software BC, and if yes, can I find a new 80, if not, am I willing to wait until MGS4 comes out to get a new one (Holy run on sentence Batman!!) ? (80 are getting pretty hard to find and there won't be new stock until the MGS4 bundle comes out)
Will I be happy with a refurbished unit?
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Old 03-31-2008, 01:08 AM   #84
Quote:
Originally Posted by pimpinc333 View Post
First try the obvious, pop in a different power cord and see if that could be the problem. It's always worth a shot to try the simpliest things
Unless the dog chewed on it or he had the cord smashed against the wall behind some furniture and it got a short in it, there is no way it is the cord. The cord won't just randomly stop working. The power supply is in the console, as already stated.

The question is, do you take good care of your machine? If you do and it is a 60GB, get it fixed for sure. Besides, that will be the cheapest way anyhow. So it may be your best bet no matter what.

But again, the question remains, do you take good care of your PS3? I have heard of fewer PS3 problems than even the Wii. It is the complete opposite of the 360 (or even the PS2) in terms of stability. I mean, do you not have it plugged into a surge protector? That is the only thing I can think of that might kill a PS3, short of not giving it a cool enough environment.
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Old 03-31-2008, 08:40 AM   #85
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Originally Posted by MorPhiend View Post
Unless the dog chewed on it or he had the cord smashed against the wall behind some furniture and it got a short in it, there is no way it is the cord. The cord won't just randomly stop working. The power supply is in the console, as already stated.
.....Your basically saying its not even worth his 5 mintues to double check the power cord? You'd rather toss away 150.00 then check the obvious first?

I fix a lot of electronic equipment and my god if people would just check out the obvious problem they could save themselves a ton of monies
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Old 03-31-2008, 09:12 AM   #86
I went through the basic troubleshooting...(used different power cord)...What suprises me is that the ps3 went before the xbox !!!??? I really have no idea...just unlucky I guess. I'm guessing its a faulty power supply...since it doesn't power on.

I'll call sony and see what they quote it at... (anybody know how true to the quote they stay?)
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Old 03-31-2008, 01:42 PM   #87
Quote:
Originally Posted by pimpinc333 View Post
.....Your basically saying its not even worth his 5 mintues to double check the power cord? You'd rather toss away 150.00 then check the obvious first?

I fix a lot of electronic equipment and my god if people would just check out the obvious problem they could save themselves a ton of monies

I fix a lot of electronics myself, and I agree that there'd have to be pretty extenuating circumstances to warrant the cord itself being the problem (not to mention it'd look obvious).

Feel more than free to check it. While you're at it, make sure the switch on the back is flipped to "I" and not "O". Also, have you tried a different power outlet?

Quote:
Originally Posted by rajchakrabarti View Post
I went through the basic troubleshooting...(used different power cord)...What suprises me is that the ps3 went before the xbox !!!??? I really have no idea...just unlucky I guess. I'm guessing its a faulty power supply...since it doesn't power on.

I'll call sony and see what they quote it at... (anybody know how true to the quote they stay?)
Generally you'll get a flashing yellow light for a PS3 failure, so if there's no power at all it's almost certainly something in the PSU. The bright side is this may be as easy as getting someone with a broken unit to simply sell you the PSU; the down side is that you *may* need to find one from a PS3 of the same model.

I can't stress enough that you should make sure your replacement unit comes from the same region as your unit as well. Replacing an NTSC PSU with a PAL PSU could be just what you need to fry the rest of the PS3, as the jump from 110V to 230V is quite damaging to electronics.
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Last edited by Methadon; 03-31-2008 at 01:46 PM..
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Old 03-31-2008, 01:45 PM   #88
I have an idea: Why not make a bitchy post about how you hate Sony now and you're jumping ship to the 360?

j/k ... not really
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Old 03-31-2008, 01:46 PM   #89
well.. already have a 360...would not have guessed that the ps3 would die first.
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Old 03-31-2008, 02:21 PM   #90
$149 + state taxes
3-4 weeks turn around unless you live in TX
90 day warranty from day you get it

i've notice 60gb more likely to power probs and temp issues
while 40gb and 80gb get the most media loading probs (games cant be read)

Last edited by greyzieoriental; 03-31-2008 at 02:23 PM..
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Old 04-02-2008, 01:53 PM   #91
60gb repair question

If your 60gb PS3 dies and you send it in to Sony to have it fixed, do they send back another 60gb system?
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Old 04-02-2008, 02:02 PM   #92
Quote:
Originally Posted by Apossum View Post
If your 60gb PS3 dies and you send it in to Sony to have it fixed, do they send back another 60gb system?
yes you do... in the foreseeable future though, i think they will replace it with an 80GB, but for now you do get a 60GB refurbished in return.
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Old 04-02-2008, 02:03 PM   #93
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Originally Posted by iHack View Post
yes you do... in the foreseeable future though, i think they will replace it with an 80GB, but for now you do get a 60GB refurbished in return.


Good to know. Thanks for the answer
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Old 04-02-2008, 03:07 PM   #94
I wonder if Sony will re-release true backwards compatibility toward the end of the ps3's life line when development costs should hopefully be relatively low compared to what they are now...I think it was pretty cheap they took it out completely for the 40 gig...software emulation can't be that costly, can it? What's going to suck is when they run out of the refurbed 60 gigs and start giving 80's back in exchange. I rue the day that happens.

I'm glad I bought my 60 when I did, but I really feel as if sony forced my hand (i know, i know, i didn't have to buy it etc) with the bc...i sold my ps2 years ago and was under the impression of what sony claimed that ps3 bc would be just as good as ps2 bc was. I guess that only held partially true. All I know is that I am praying my current unit holds out. (it makes some strange noises on a couple ps2 games I have when the disks are immaculate...the laser just sounds loud as all hell).
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Old 04-02-2008, 06:27 PM   #95
Quote:
Originally Posted by mguiddy View Post

My sarcasm detector is broken (don't worry, it was still under warranty, I should have it back in a week or two). Did Sony really say that?
yea, they really did. For a while they blamed a lot of problems on "strain on the controller wire"

That being said, you really CAN fry a PS2 if you keep pulling the cord out while it's turned on (same goes for an N64, PSX and GameCube) but they aren't THAT sensative.
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Old 04-03-2008, 02:00 AM   #96
Is this normal for a 60GB repair status:

Quote:
Status Date: Wednesday, April 02, 2008
Status: Due to high demand, your unit is currently on backorder. The quoted turn-around-time for product exchange through our PlayStation(R) Exchange Center (PEC) is approximately 7-15 business days from the time we receive your unit, not including shipping and handling time. Due to the current backlog the turn-around-time may exceed the quoted 7-15 business days. We appreciate your patience and apologize for any inconvenience.
Unit was received on Monday 3/31
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Old 04-03-2008, 04:38 AM   #97
My 60 PS3 just died. The blu-ray laser just doesn't read any discs so I'll give them a call tomorrow and send it in.

Happened out of the blue too, I just finished watching one of my DVDs and I borrowed my Sister's I Am Legend she had on Blu-ray and figured I would watch it despite my friend's opinions of it and my PS3 just stopped working. I guess my PS3 sided with my friends.
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Old 04-03-2008, 07:15 AM   #98
Quote:
Originally Posted by darkcecil32 View Post
I wonder if Sony will re-release true backwards compatibility toward the end of the ps3's life line when development costs should hopefully be relatively low compared to what they are now...I think it was pretty cheap they took it out completely for the 40 gig...software emulation can't be that costly, can it? What's going to suck is when they run out of the refurbed 60 gigs and start giving 80's back in exchange. I rue the day that happens.
Well, they reason there's no PS2 BC in the 40GB is because there is no EE (PS2 CPU) and no GS (PS2 Graphics chip). The 80GB PS3 only removes the EE, but still needs the GS. The reason Sony released the 40GB is because many complained about the high PS3 pricetag and wanted a console around the same price range as the 360. Some think blu-ray is the reason PS3 is expensive, but that's a huge myth (It actually costs Sony very little to add it). Removing card readers, decreasing the HDD, and removing two USB ports don't exactly add up to $100 (more like $50 less at the most), so the only other feature of the PS3 that could easily go was PS2 components (because they roughly costs around $40-$50 without the EE). Now, the original 20GB/60GB models were WAY too costly to make (Sony only released them at launch because the software emulated EE was not ready at launch) and were to blame for Sony's massive loses early on (A PS3 would sold lose them $240-$300). Those two SKUs will never come back, regardless. It's like the cost of PS2 components isn't exactly dropping much in the near future, and when you continue including the full PS2 hardware BC, that keeps PS3 further away from the competition's price point. The ONLY possible way right now for Sony to have full hardware BC is for them to sell a console for $550-$600, but people before showed their anger towards that price point, so it isn't coming back. Along with the 40GB doing pretty well right now (and the 80GB did fine), we definitely won't see them again.

In the U.S., the ONLY way Sony will run out of 60GB consoles as replacements is if there is a mass breakage AND everyones PS3 console is impossible to fix (all they do is repair a console and put it in the refurbished pile, most PS3 problems can be fixed). Also, the 80GB will indeed continue to get better (and it's PS2 compatability is still pretty high), so even if people get it back in the future, it will still probably play most all their PS2 games (and people keep forgetting the 20GB/60GB BC isn't perfect either since there are games that have many issues with it).

I will say, there is a good chance PS2 software emulation will come to the 40GB towards the end of the PS3 main lifecycle; however, at the moment it's not technically possible to work with the Cell/RSX in getting near perfect PS2 BC (achieving near 100% PS2 BC, more like 10% at the moment with the PS2 emulators out. The PS2 hardware is very complicated to emulate and only the most powerful PCs can somewhat handle it). Eventually it will happen, just not right now (Sony has hired people to work on PS2 emulation within Japan). Once there is full PS2 emulation (not needing both the GS and EE), it will cost Sony $0 to add it (The reason the 40GB plays PS1 games is because it costs $0 to implement).
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Last edited by The Mana Knight; 04-03-2008 at 07:18 AM..
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Old 04-03-2008, 08:04 PM   #99
Well my PS3 just broke. Got done watching the Last Samurai on blu-ray and bam. Disk freezes at the end and it no longer reads any disks. I really thought sony fixed this problem when the ps3 was released. This is so freaking sad. I had three PS2s break during their lifetime. Very, very dissapointed. Now, add this to the three xboxs that have broken and I am starting to hate video games.
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Old 04-03-2008, 11:55 PM   #100
As previously mentioned I had my 60GB PS3 for 7 weeks with approximately 10 hours of game play before it died. I notified Sony of the issue on the 13th of March, the day the console died, and received the replacement console on April 1st... approximately 2 1/2 weeks later. Not too bad, but could have been better since Sony didn't repair the console, but replaced it with a refurbished unit as other CAGs had warned. This is where the entire process really annoys me - I purchased a brand new console to have it replaced with a refurbished unit just 7 weeks later. The console I sent Sony had about 10 hours of use, the one I received has X number of hours, where X is likely to be far greater than 10. This on top of the fact I could have simply purchased a refurbished console and saved $100 up front. My preference would have been to have my console repaired rather than receive another person's repaired console... even if it would have taken a little longer.
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