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Old 07-30-2010, 05:29 AM   #8821
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If Goomba Jr. is an avid video gamer, anime fan, website developer, artist or whatever I'll be happy but honestly I'll support whatever it is they want to like. If they don't like the things I do, that's understandable. I have almost COMPLETELY different interests than both my parents, so it wouldn't surprise me. Doesn't mean I won't have quite a collection of games and age-appropriate animation available to them though ^_^.
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Old 07-31-2010, 01:50 AM   #8822
** GFC Billing System Update **

It looks like CAG is back working For some reason I couldn't access it all during the day today. Anyhow, just wanted to let you guys know I spent a good deal of time setting up a new billing system for existing orders that have additional funds due (usually for shipping and what not). I will be incorporating this into the GYROS system immediately though it will take a couple of days for me to add in all of the orders that have money due.

The idea is this: You now have a list of all the orders with their Quickbooks Number / GFC Order Number / Picture of Item & Money due. On the right of each item will be an "Add to Cart" which you can check out when you're ready to pay for your remaining order funds due. The system has a lot of information about your items, but does NOT identify you by name or username, so there's nothing to worry about there. Once you check out through the system, your order will be removed from the list and we will update GYROS accordingly. Obviously you could pay for someone else's item if you really were feeling generous, but that would just pay it off for them, and not for you.

For a preview of this you can go here:

http://www.gamesforcanada.com/gfc-payments-due.php

This page uses Google Checkout which SHOULD work for you guys, but if it doesn't ... let me know and I'll go back to the drawing board I'm just doing all I can to make the process simpler for newer customers and to cut down on the level of manual invoicing. As usual, feel free to Email me if you have questions but just know there's a lot going on behind the scenes and it may take a few days to get back to you. Thanks again!
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Old 07-31-2010, 02:21 AM   #8823
Quote:
Originally Posted by goomba478 View Post
** GFC Billing System Update **

It looks like CAG is back working For some reason I couldn't access it all during the day today. Anyhow, just wanted to let you guys know I spent a good deal of time setting up a new billing system for existing orders that have additional funds due (usually for shipping and what not). I will be incorporating this into the GYROS system immediately though it will take a couple of days for me to add in all of the orders that have money due.

The idea is this: You now have a list of all the orders with their Quickbooks Number / GFC Order Number / Picture of Item & Money due. On the right of each item will be an "Add to Cart" which you can check out when you're ready to pay for your remaining order funds due. The system has a lot of information about your items, but does NOT identify you by name or username, so there's nothing to worry about there. Once you check out through the system, your order will be removed from the list and we will update GYROS accordingly. Obviously you could pay for someone else's item if you really were feeling generous, but that would just pay it off for them, and not for you.

For a preview of this you can go here:

http://www.gamesforcanada.com/gfc-payments-due.php

This page uses Google Checkout which SHOULD work for you guys, but if it doesn't ... let me know and I'll go back to the drawing board I'm just doing all I can to make the process simpler for newer customers and to cut down on the level of manual invoicing. As usual, feel free to Email me if you have questions but just know there's a lot going on behind the scenes and it may take a few days to get back to you. Thanks again!
Nice, automating stuff is always a good thing. Just to be clear, this system uses Google Checkout only and not PayPal, right? Any reason for the change?
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Old 07-31-2010, 02:30 AM   #8824
J-P, I'm experimenting a bit with Google Checkout only because they've created a GREAT shopping cart system that lets you add items from an excel spreadsheet (or more specifically Google Docs spreadsheets which are all done online). This lets me just copy and paste the item name, picture and price into a spreadsheet and that's it. No more to do on my part. Paypal requires me to send an invoice, log payment information and all that.

I will continue to use Paypal for the initial checking out on Direct Requests. Google Checkout will just be for orders with remaining funds due. If it works out really well then I will consider having a Paypal checkout option as well on this GFC Payments Due site. Always something to look into . Thanks for the feedback!
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Old 07-31-2010, 06:28 PM   #8825
Hey Goomba, I know I'm late but CONGRATS ON THE BABY!!!!
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Old 07-31-2010, 06:47 PM   #8826
Goomba...

Just letting you know I sent you an email asking you for an estimate on the weight of an order. As you'll see, it's not terribly easy, but I figure you have probably shipped so many things that your estimate will be far more accurate than mine. I'm posting that here because I plan to order IMMEDIATELY after receiving the info.

Also, I would REALLY appreciate an update on any credits I might have left (taking into account the orders I've already placed, of course). I imagine if I'm not totally out yet, then I must be incredibly low, so I would think it MIGHT be about time to purchase another lot of credits (and I remember one guy in the lowball asking what the hell I was going to do with $65 in credits!... lol).

This will be a roughly $250 order, with, I BELIEVE, somewhere in the neighborhood of $13 in fees... it's not a tiny order, but I have a coupon for the site that supposedly expires soon so it's really important I get an estimate and credit update ASAP so that I can place the order in time.

Also, I THINK you may have received that supposedly 17 pound package of mine today! Perhaps we can chat later and discuss what to do with it... lol.
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Old 07-31-2010, 09:49 PM   #8827
late congrates but congrates goombia lol ~
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Old 08-01-2010, 02:29 AM   #8828
Thanks again for all the baby well wishes Appreciate it!

emjaymj, you have exhausted all of your GFC credits as of the last order so that will take care of that. I will send you an update in a couple of days. Right now my schedule is insane (work 8 hours at one job, work 6 hours the second job, come home and sleep, repeat). I have literally not seen my home much more than an hour or two a day for the last few days and it won't really change until Wednesday or Thursday. Ugh. It's good I'm getting so many hours, but at the same time it's tiring

I am considering to reserve weekends (Saturday/Sunday) for existing orders only so that I don't eternally play catch up with new orders and Emails, but am not sure how I'll do that. It's a work in progress. I spend almost all my free time doing GFC and even bring my laptop to work on my breaks to answer Emails and they still come in. I'm starting to think having my wife stay home to work for me some day may be a very realistic solution. Anyhow, I'm leaving for work again. I will do my best to keep up with all the new orders. Give me a day or two if you can, and I'll try to estimate all your items.
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Old 08-01-2010, 12:32 PM   #8829
Was just checking on the last few pages of posts...

congratulations to little half Goomba (half human)!
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Old 08-01-2010, 02:21 PM   #8830
Quote:
Originally Posted by goomba478 View Post
Thanks again for all the baby well wishes Appreciate it!

emjaymj, you have exhausted all of your GFC credits as of the last order so that will take care of that. I will send you an update in a couple of days. Right now my schedule is insane (work 8 hours at one job, work 6 hours the second job, come home and sleep, repeat). I have literally not seen my home much more than an hour or two a day for the last few days and it won't really change until Wednesday or Thursday. Ugh. It's good I'm getting so many hours, but at the same time it's tiring

I am considering to reserve weekends (Saturday/Sunday) for existing orders only so that I don't eternally play catch up with new orders and Emails, but am not sure how I'll do that. It's a work in progress. I spend almost all my free time doing GFC and even bring my laptop to work on my breaks to answer Emails and they still come in. I'm starting to think having my wife stay home to work for me some day may be a very realistic solution. Anyhow, I'm leaving for work again. I will do my best to keep up with all the new orders. Give me a day or two if you can, and I'll try to estimate all your items.
ack... i hope the coupon lasts long enough for your estimate + subsequent processing time. I imagine it will, but I have to admit the wait times as of late are a bit frustrating. I know there's a lot going on with you lately, but would you say it's more because of all the hectic stuff going on in your life right now, or an influx of orders/customers?

And how on top of everything would you say you are? Only reason I ask is because you updated GYROS and my order that says needs money to ship has shipped, another package you've had in your possession since mid-June still has yet to ship, and the rest of my orders aren't even displayed on GYROS. I wouldn't even bring any of it up if not for the fact that you indicated it'd all get sent out a little while ago. You decry inadequate weight estimates but always seem way off with your time estimates lol (I just found that to be a funny observation, I really apologize I couldn't make it come across less dickish... believe me I tried.)

Often nowadays i have to consider how much money I'm saving with you and weigh it against the cost of getting it much, much, quicker. Heck, if sheer demand is your problem, I'd rather pay you increased service fees to curb the skyrocketing demand or even pay someone to help out.

Please don't take it the wrong way, I love and appreciate your service. But the wait times have become a bit unrealistic, and the estimates near useless. I wish there was something I could do to help you solve this stuff heh. Especially with a kid on the way, I can only wonder how you'll manage when Goomba Jr. finally arrives.

i'm sorry if it all sounds a bit hypercritical, as I realize all this must be frustrating for you, and would bet good money that it is even MUCH moreso really than for any of us at the moment. I'm just wondering how things are going to play out in both the near future and further on...

I apologize if any of that sounds rude or like I'm complaining, it's just unfortunate, in my eyes, the transition the service has been trending towards, and I really wish I was capable of helping out or at least of coming up with something to help you figure out a way to bring back those former, very enviable response times. Though ironically (yes I am aware I'm making myself a part of this lol) I imagine the complaints and unnecessary inquiries slow you down quite a bit on top of everything else ...so I apologize for that too
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Old 08-01-2010, 02:32 PM   #8831
I'm on heavy painkillers for oral surgery so... sorry if I said anything excessively stypid or perhaps that should have been taken up privately lol. If that's the case, let me know (PM or email if need be) and I'll toss the offending part or the whole thing.
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Old 08-01-2010, 02:47 PM   #8832
There's nothing wrong with that you said emjaymj.

I understand that you're being sympathetic towards his personal situation as I am as well, but this is a business that he's running. I know that he's a nice guy and everything but if goomba is unable to keep up with the growth of his business then he should maybe stop taking new orders for a little bit and focus on fulfilling all the backup up orders.

In my case, I am just waiting for an invoice to be sent to me so I can pay for extra money owed which I am more than happy to pay. I have been waiting since late June and I am not an expert in running a business but sending an invoice does not seem like the most difficult task. I purchased a summer dress for my GF and w/ summer now almost half order I don't really see the benefit of ordering the item to save money.

I'm sorry if I had to post this here but my pm's and emails do not get replied to.
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Old 08-01-2010, 04:08 PM   #8833
bah... i really should have thought before i posted. a chain reaction is the LAST thing I wanted to create :/
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Old 08-01-2010, 04:59 PM   #8834
Quote:
Originally Posted by Airtrack View Post
There's nothing wrong with that you said emjaymj.

I understand that you're being sympathetic towards his personal situation as I am as well, but this is a business that he's running. I know that he's a nice guy and everything but if goomba is unable to keep up with the growth of his business then he should maybe stop taking new orders for a little bit and focus on fulfilling all the backup up orders.

In my case, I am just waiting for an invoice to be sent to me so I can pay for extra money owed which I am more than happy to pay. I have been waiting since late June and I am not an expert in running a business but sending an invoice does not seem like the most difficult task. I purchased a summer dress for my GF and w/ summer now almost half order I don't really see the benefit of ordering the item to save money.

I'm sorry if I had to post this here but my pm's and emails do not get replied to.
The problem is... If you guys actually owe money, Goomba is not against you sending an absurd amount of money for shipping ($20) and then he'll refund it later. That way, you won't be waiting for him. If everything is paid, that is a different story.
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Old 08-01-2010, 06:13 PM   #8835
Quote:
Originally Posted by RoganSarine View Post
The problem is... If you guys actually owe money, Goomba is not against you sending an absurd amount of money for shipping ($20) and then he'll refund it later. That way, you won't be waiting for him. If everything is paid, that is a different story.
I agree, though $20 is hardly an absurd amount . It definitely causes an unnecessary holdup when people tend to chronically underestimate the shipping weight, as if they think Goomba is going to keep the balance or something.

As far as I go, I'm pretty sure I don't owe anything (except for one package in particular which is a very unusual circumstance and needs to be discussed first anyways) but I have a bunch of things that have been paid for and I've been waiting on for quite some time now, and, while none of them are super-duper urgent (he WAS kind enough to send the one that was), despite having placed a TON of orders in the past, i'm somewhat less eager to do so lately unless it's something I simply CAN'T get here. Whereas in the past, if I could save a bit of money with Goomba, I'd be willing to do it, it's increasingly not worth the wait. Though don't get me wrong - I'm not deriding his service and still hugely appreciate it (and honestly believe he could/should be charging more), short of putting direct requests on hold AGAIN (after having just done so recently), I can only imagine the wait times increasing even more as packages continuously pile up... there's clearly a bottleneck and unless it's solved i think frustrations are only going to pile up alongside the packages.

It thrills me to hear he has a kid on the way, but I also have to wonder how that will impact GFC. Will it be the beginning of the end? Realistically, GFC is absolutely unimportant compared to his kid (the notion is so ridiculous I can't believe I even feel like I have to state it), and it's not difficult to imagine how the HUGE responsibility of a child will affect lesser priorities such as GFC. I don't know if you're getting things in the same timely fashion that you used to Rogan (if you are, I envy you ), but I'm just having a heck of a time seeing how things can pick up again barring some absolutely drastic changes.

But like I said, I'm pretty much flying high after oral surgery, so my judgment might be impaired a bit But any statements of fact remain true... though I'm probably overlooking things in my speculation and this forum might not be the best place to air my particular concerns... but I know you're fairly good buddies with Goomba so I figured I'd address your post anyways... as far as I'm aware, I'm all paid up on the items I should be, and told they'd be shipping out a little while ago with no indication that i owe anything else, so I'm not sure what else I can do...

Last edited by emjaymj; 08-01-2010 at 06:24 PM..
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Old 08-02-2010, 12:51 PM   #8836
Hey Goomba, I just put in an order. Total came to $21 on the first page, then jumped a bit to $22.5. Paid the $21 in Amazon codes but I don't have the $1.5 on hand at the moment. Think you could order it now and I'll have the rest in a bit (soon as SB gives me the new code)?

BTW, I went Back to see if my eyes weren't joking about the $1.5 increase and that caused the system to place the same order again.

Also, Congrats on Goomba Jr.
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Old 08-02-2010, 03:04 PM   #8837
Quote:
Originally Posted by Spino View Post
Hey Goomba, I just put in an order. Total came to $21 on the first page, then jumped a bit to $22.5. Paid the $21 in Amazon codes but I don't have the $1.5 on hand at the moment. Think you could order it now and I'll have the rest in a bit (soon as SB gives me the new code)?

BTW, I went Back to see if my eyes weren't joking about the $1.5 increase and that caused the system to place the same order again.

Also, Congrats on Goomba Jr.
i could be wrong but i think the $1.50 is actually paypal fees, and so if you're using amazon codes, i don't think that $1.50 matters.

apologies if this is incorrect.
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Old 08-02-2010, 03:23 PM   #8838
As for what I said yesterday...



That really wasn't necessary to post here, whether or not the concerns are legitimate. I have a feeling all my stuff is going to be headed for the backest of the backburners now
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Old 08-02-2010, 04:24 PM   #8839
hey could i get an update on order#599616356 placed on july 13th? Just wanna make sure everything is OK. Grats on the baby
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Old 08-02-2010, 10:14 PM   #8840
Just so you guys know, I'm going tomorrow with the wife to get our first ultrasound so I won't be home most of the day but I'm going to be working on GFC orders Wednesday-Sunday so we should catch up a lot. I'll do my best to update GYROS and answer Emails and put in orders. It's just so overwhelming this week. I have almost 120 orders coming in and there's a lot to do, so the best thing will be to just plow through orders. I think you'll agree that getting things shipped out and processed first is a priority over Emailing about statuses. Because if I just Email all the time I won't get anything done. Hope you understand. Thanks!
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