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Originally Posted by grap3fruitman Alan Wake $10 cred is dead. Glad I got my order in earlier today. I was really pushed over the edge by Cheapy and Shipwreck on the latest CAGcast on the matter. Looks like I listened to that podcast right on time. =) Edit: Walmart.com orders are getting two copies? ...Will Amazon match? =P

Alan Wake credit is still active ... you just need to click on special offers to see it
http://www.amazon.com/exec/obidos/AS...ductPromotions

Originally Posted by clatu6 I have a question regarding the Amazon gaming credit and pre-orders. I preordered Alan Wake and got the 10 credit. I also preordered Super Mario Galaxy 2 but before I received the $10.00 credit. Will I have to cancel my preorder and then reorder to get the credit to apply or will Amazon automatically apply the credit to my pre-order?

Cancel and reorder.

Heads up Red Dead Redemption has just dropped to $49.99. Sadly, the credit is no longer offered.

Originally Posted by Doomtime Heads up Red Dead Redemption has just dropped to $49.99. Sadly, the credit is no longer offered.

I ordered it when it had the credit, but Amazon still hasn't shipped it. If I contact customer service, will they price adjust and still keep the credit? Or will they remove the credit?

Originally Posted by surak I ordered it when it had the credit, but Amazon still hasn't shipped it. If I contact customer service, will they price adjust and still keep the credit? Or will they remove the credit?

Hmmm, I'd think they would adjust it and you would still keep the credit since it hasn't shipped yet. Fire them off an email, definitely won't hurt to try. I don't like going the phone route, get turned down almost every time.

Originally Posted by Doomtime Hmmm, I'd think they would adjust it and you would still keep the credit since it hasn't shipped yet. Fire them off an email, definitely won't hurt to try. I don't like going the phone route, get turned down almost every time.

OK, sent the email. Just a weird case since I ordered after release but before they got rid of the promo, so it wouldn't fall under the preorder guarantee. Thanks.

Originally Posted by surak I ordered it when it had the credit, but Amazon still hasn't shipped it. If I contact customer service, will they price adjust and still keep the credit? Or will they remove the credit?

Depends on the rep but it is definitely worth a try. I've had luck getting them to adjust in the past even after an order has shipped. They usually say that, although it isn't their policy to offer a post-order price guarantee, they will make a one time exception.

I think it is very unlikely they would remove the credit, I'm not even sure there is an easy way for them to do that. They would also inform you that would be a consequence before making ant changes.

Originally Posted by Moravagine Depends on the rep but it is definitely worth a try. I've had luck getting them to adjust in the past even after an order has shipped. They usually say that, although it isn't their policy to offer a post-order price guarantee, they will make a one time exception. I think it is very unlikely they would remove the credit, I'm not even sure there is an easy way for them to do that. They would also inform you that would be a consequence before making ant changes.

I've had them do it for orders in the past, though only in the following situation:

* The order was placed before the item is released, so it falls into the Pre-Order Price Guarantee.
* The item hasn't shipped out yet for one reason or another, or may be in the shipping process and just not shipped out. Either way, I don't have the item in my possession.
* The item's price has dropped from the time of the order and before it's been shipped out or has entered the shipping process.

Every time they've done it for me, they claimed they didn't have a post-order price guarantee, though they've done it as a "one-time exception". Having the order as a pre-order helps immensely in these situations.

so I am guessing that those that pre-ordered RDR will be getting a $20 GC code not vg promo credit? also those that got the bonus dlc code seem to say that it is a "fake" code? is this just those who may have ordered the PS3 version, because I got a code for the 360 version (25 characters) and was planning on selling it

Originally Posted by Gamer SDP so I am guessing that those that pre-ordered RDR will be getting a $20 GC code not vg promo credit? also those that got the bonus dlc code seem to say that it is a "fake" code? is this just those who may have ordered the PS3 version, because I got a code for the 360 version (25 characters) and was planning on selling it

I think what they're saying is that instead of a code with a string of however many characters, the code they were emailed by Amazon was the text string "test code", which sure doesn't look like it would do anything!

Originally Posted by shrike4242 The $20 bonus promo says it'll take 10 days to show up, and they confirmed that when I emailed them about it yesterday.

Glad to see people are talking about this and I'm not the only one wondering where my GC is. I did just get the gold guns code, though.

Originally Posted by BIG5 Glad to see people are talking about this and I'm not the only one wondering where my GC is. I did just get the gold guns code, though.

That's ALL people are talking about. This thread would be only 5 pages long if everyone didn't keep repeating the person 2 posts above theirs.

Lol at Red Dead's $10 price drop; it should be an amazon murphy's law: the price will always lower the day after your game ships. Almost never fails for me.

i ordered 3 games all that came with credits, super street fighter 4, glory of heracles, and new super mario. But i only recieved 1 10 dollar credit. when i talked to the amazon rep he said that it was limited to 1 per cust. has anybody else had this happen

edit: nevermind he changed his mind and said i should recieve all 3

I want to say that I saw somewhere that they would only apply one $10 credit PER TRANSACTION. This might explain why some people only get one credit but others are able to get credit on top of credit (over multiple orders).

Pasted from amazon:
'Order a qualifying game from Amazon.com and get $10 off a future video game purchase. The promotion code will be applied directly to your Amazon.com account up to two (2) business days after your product ships. To redeem your reward, add a Video Games item sold and shipped by Amazon.com to your shopping cart and proceed to checkout. The discount will be visible after you have begun the checkout process. Offer valid when shipped and sold by Amazon.com. Amazon reserves the right to change or terminate this promotion at any time. Offer valid for one purchase per customer. Orders with multiple qualifying items will only receive one promotional code.'

I think these $10 credits are handled differently from the pre-order credits. The former is limited to 1 per customer/order, is set up after the titles have already been released, usually in a response to competition. The latter is limited to 1 per title and often applies automatically to existing orders.

You can have a single order with different pre-orders, and you will receive the corresponding pre-order credits (1 per title) as the pre-orders are released.

Looks like the pre-order bonus DLC for Modnation Racers is gone though but the credit is still there. Crap, I waited too long.

Originally Posted by bredbu i ordered 3 games all that came with credits, super street fighter 4, glory of heracles, and new super mario. But i only recieved 1 10 dollar credit. when i talked to the amazon rep he said that it was limited to 1 per cust. has anybody else had this happen edit: nevermind he changed his mind and said i should recieve all 3

Yeah if anyone else has this problem just complain until you get all your credits, or just make sure Glory Of Heracles is in an order by itself. Glory of Heracles is the only game with the line in it's promo: "Orders with multiple qualifying items will only receive one promotional code."

So first of all that's the only game that has that restriction and secondly I think they meant it for multiple titles of that specific game. It's always been that way (usually) but people were probably trying to order a bunch of copies of GoH expecting to basically pay $3 per copy, then resell them.

So Amazon had to point it out specifically for that game that you would only receive ONE credit, no matter how many copies of it you ordered.

Originally Posted by ShockandAww Glory of Heracles is the only game with the line in it's promo: "Orders with multiple qualifying items will only receive one promotional code."

It's also in the promo description for SSFIV.

Originally Posted by Laethiel It's also in the promo description for SSFIV.

Oh I see it's on the lower part in the description for the sale titles. Well there goes that theory. I guess they just want to give people one credit for the sale games like someone else said. That's dumb. I'd still complain until I got credits for each game.