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Does game credit expire? I have the 10$ from Mass Effect 2 pre-order that I want wait to use.

Originally Posted by sthaznpride17 Does game credit expire? I have the 10$ from Mass Effect 2 pre-order that I want wait to use.

Yes. it does. The email they sent you about the credit would have an expiration date in it.

If it's a manual credit that the customer service issued to you because you didn't receive the credit and had to contact them about, that credit would not expire for a LONG, LONG time.

Originally Posted by sthaznpride17 Does game credit expire? I have the 10$ from Mass Effect 2 pre-order that I want wait to use.

The one I got for Mass Effect 2 expires on Feb 28th.

Does the pre-order price guarantee mean that I get the $20 credit on BF BC2 now? When I preordered, it was $10. Seems like I remember it adjusting, but am not sure.

Does anyone know if Best Buy will price match the BF:BC2 with 20 GC, since Walmart and Amazon are doing it?

Policy is not to match GC deals, but I've heard of isolated cases so YMMV.

Originally Posted by sthaznpride17 Does game credit expire? I have the 10$ from Mass Effect 2 pre-order that I want wait to use.

I think that one expires 2/28. I used mine on a preorder of BF BC2, so the game doesn't actually have to ship before expiration.

Anyone get the Dante $10 yet that has been waiting? Got Bioshock yesterday, but still no Dante.

just got my $10 from bioshock2, now battlefield comes with $20 promo code. I don't even want that game, but I can't pass it up lol.

Originally Posted by stonciddta Anyone get the Dante $10 yet that has been waiting? Got Bioshock yesterday, but still no Dante.

No, they're still stuck with their head up their backside on that one.

I emailed them yesterday about it, no response. I emailed them today, and I did get a response, though they said they had to look into it and give them 1-2 days to research it. I emailed them a third time, told them that the game shipped on 02/08/10, so the credit was supposed to be applied by 02/10/10, and we're two days past that.

No response to the third email yet.

BF BC2 with $20 gc is very tempting... but I have some many games on backlog and on preorder... I really shouldn't...

I just started playing the demo today. I died a lot, but it seems like a solid shooter that would be fun once you put some time into it. Hopefully my grumbling wallet can keep me away.

Originally Posted by shrike4242 No, they're still stuck with their head up their backside on that one. I emailed them yesterday about it, no response. I emailed them today, and I did get a response, though they said they had to look into it and give them 1-2 days to research it. I emailed them a third time, told them that the game shipped on 02/08/10, so the credit was supposed to be applied by 02/10/10, and we're two days past that. No response to the third email yet.

Just use their express customer service and have them call you. They didn't respond to my Bioshock 2 email yesterday, so this afternoon I had them call me. The guy took care of it in like 2 minutes over the phone. I seem to have hit or miss experiences with email, but always good over the phone.

Originally Posted by Lucian Just use their express customer service and have them call you. They didn't respond to my Bioshock 2 email yesterday, so this afternoon I had them call me. The guy took care of it in like 2 minutes over the phone. I seem to have hit or miss experiences with email, but always good over the phone.

I will, if I have a chance to call them and talk to them. I've not had good luck with the phone calls I've had with Amazon, as I tend to end up with ESL-types, which doesn't make for easy CS work.

In other news, I apparently ended up with a $10 credit for the Bioshock 2 SE that I ordered. Which didn't get a $10 credit on it.

I wonder if they looked at the order, though I meant Bioshock 2 when I meant Dante's Inferno, and tossed me the credit for that one.

I'll give 'em 24 hours and see if they fix it for Dante's Inferno or not.

Shrike, I just got the $10 GC for Bioshock 2 and I also ordered the SE/CE version. I will just smile at our good fortune?

They just now responded to my e-mail about the BioShock credit, but it was already deposited this morning via automatic e-mail. Now they're spamming me about the promo credit with conflicting expiration dates, wtf Amazon! One says May 13th and the other is the end of April. What are they doing over there lol?

Originally Posted by gunm Shrike, I just got the $10 GC for Bioshock 2 and I also ordered the SE/CE version. I will just smile at our good fortune?

Here's the kicker.

I received one email about the $10 promotional credit from Bioshock 2 at 5:55PM CT. I received another email, formatted the exact same way 23 minutes later at 6:18PM CT.

I tossed something into my cart and started the checkout process. No sign of either $10 credit in the item's purchase price. So, off to email them again I go, to ask them why the two $10 credits don't work.

I'll be curious to see what happens with this mess. Oh, and the order # with Bioshock 2 isn't the same order # of mine with Dante's Inferno, and Dante's Inferno is all I emailed them about.

I had pre-ordered FFXIII before the promo, and I got two emails in regards to the $10 promo, back to back. I'm curious if they'll be sending me 2 $10 credits when the time comes.

Originally Posted by shrike4242 I tossed something into my cart and started the checkout process. No sign of either $10 credit in the item's purchase price. So, off to email them again I go, to ask them why the two $10 credits don't work.

Ah, there's the rub. Doesn't work for me either. I'll try sending an email about it.

I just got 2 generic emails about Bioshock 2 credit from amazon customer service even though I got the credit a couple days ago. The one I am actually waiting for is Dante's Inferno credit and I haven't written them about it yet so there is no way they got it mixed up. I wonder whats going on over there.

Originally Posted by cyphen I just got 2 generic emails about Bioshock 2 credit from amazon customer service even though I got the credit a couple days ago. The one I am actually waiting for is Dante's Inferno credit and I haven't written them about it yet so there is no way they got it mixed up. I wonder whats going on over there.

Same here. I was hoping they actually credited my account an additional $20, but no such luck.