Advertisement

Register for free to remove this ad

it is quite amusing actually

look he said these people!

get it, these.

wonder who is part of these people..and the plot thickens!

Originally Posted by bigdaddybruce44 Brett "Farve", seriously, don't even waste your time arguing with these people. There are the same people I see start nonsense all over this board. Just use that ignore feature. It makes CAG a wonderful place. It's like a filter for all the trash. Let them yell and scream in the air and make themselves feel good.

It's funny you say that since I've actually defended the Dr. in the past. So your assessment of 'people trying to start nonsense' is invalid.

Also, Instead of trying to dispute the points I brought up before, you're quick to jump to the "Don't waste your time, lets ignore them!" card. What I said before wasn't wrong or out of place (The "Sucking the Knob" part was out of line and for that I apologize) but nothing I previously said was offensive, rude or rage worthy to you and especially to the Doc. I just pointed out that there are some business ethics that he should consider because him not addressing post that are negative (Something I've seen him do numerous times in the past) has me weary to continue my services with him in the future.

Ah, you're right. The thread actually makes a lot of sense now. It's a bunch of people talking about deals. Crazy...

im actuly a little tempted to get the ps2 deal :P

bigdaddybruce44, you should apply to work at Best Buy because you're really good at defending crappy customer service.

I'll chime in with my own opinion... when you look at people's iTrader ratings (show up on everyone's posts), nearly everyone has 100%, drfielgood's 79%. That should tell you something if you ask me.

bigdaddybruce44, i don't have anything agasint you but everytime someone complains about drfrielgood and his buisness you defend him like you have stock in his company.Seriously people come here with legit complaints and you have the same guys who come in and defend this guy and hs crappy buisness.

Why is drfrielgood allowed to peddle his junk in this section anyway? "Cracked disk",as if", stuff that has been separated from bundles ( which i don't think your suppose to resale)terrible customer service.If he is allowed to do this why can't other members peddle their junk in this section? I know cheapyd allows this guy to sale here but has he actually looked in this thread.

Originally Posted by Jay bigdaddybruce44, i don't have anything agasint you but everytime someone complains about drfrielgood and his buisness you defend him like you have stock in his company.Seriously people come here with legit complaints and you have the same guys who come in and defend this guy and hs crappy buisness. Why is drfrielgood allowed to peddle his junk in this section anyway? "Crack disk",as if", stuff that has been separated from bundles ( which i don't think your suppose to resale)terrible customer service.If he is allowed to do this why can't other members peddle their junk in this section? I know cheapyd allows this guy to sale here but has he actually looked in this thread.

This thread has reached a new low...

Anyhow.... Back to previous game deals.. Is DLC affected by the games being from a different region? I'd hate to buy the game and then not be able to get DLC.

You know, what's funny is, if the people who feel a need to insult me actually looked at the thread, I've said a number of times that he needs to do a better job at answering e-mails, PM/s etc. I do not support or defend this. He often takes way too long. At the same time, I, along with many other rational people, also realize that he is a small, one-man business, and while leaving questions unanswered for days (even weeks) is not acceptable in the least bit, I also think some people around here lose their minds when they don't get answer within a day, just because that's what we are use to getting from Amazon, Newegg, etc. He doesn't have dozens of CSRs working for him. So, while I would love a love cushy corporate gig defending Best Buy's awful customer service, I don't think they are what I am looking for.

As to why I defend him, the last time I checked, CAG is a community, and we should support our own. The doc was a member of the CAG community before he opened his business, and while I was not really around during that time, I'll assume he was at least a somewhat active member. It's not like he just showed up and started advertising. To me, we should show him a little support. Does that mean letting him get away with bad practices? Absolutely not. But at the same time, the reality is, plenty of people just come into the this thread to bash the guy, often not even having done business with him. The funny thing is, I get bashed for "being on his dick," if you will, but people who have no reason to bash him, because they've never done any business with him, often get not a word said to them. So, yeah, I do go out of my way to help the guy out, but if any of you were running a business, you'd want the same from CAG.

Originally Posted by One4Deuce I'll chime in with my own opinion... when you look at people's iTrader ratings (show up on everyone's posts), nearly everyone has 100%, drfielgood's 79%. That should tell you something if you ask me.

In his defense, do you think Amazon has 100% customer satisfaction? Doubt it. And besides, one of the negatives came from kart007, who constantly accuses doc of "scams." Whether or not you like his service or whatever, can anyone honestly pick out a time he scammed anyone?

Originally Posted by Jay Why is drfrielgood allowed to peddle his junk in this section anyway? "Cracked disk",as if", stuff that has been separated from bundles ( which i don't think your suppose to resale)terrible customer service.If he is allowed to do this why can't other members peddle their junk in this section? I know cheapyd allows this guy to sale here but has he actually looked in this thread.

Again, it's claims like this that make me feel bad for the guy. What's wrong with selling damaged goods, if he clearly describe them as such? People do it all the time on eBay...and the stuff sells. I've sold plenty of as-is stuff in the past. One man's junk is another man's treasure.

As far as him still being here, I doubt Cheapy would have to look into it. There is a team of mods for a reason. If doc was truly an issue, don't think someone would have gone to Cheapy and said, "We gotta cut this guy off. He's taking our members for a ride and giving CAG a bad name."

I'm working to get kart007k's feedback removed. First, I haven't dealt with him in about 2 years. Secondly, it's an abuse of the CAG feedback system. Members are not permitted to leave feedback for business transacted on gamedealdaily.com, whether it's positive or negative feedback.

Apparently it wasn't enough for him to just threadcrap on a weekly basis...

Back on topic, though - Only two grab bags remain in stock. I've got them all packaged up, and grab bag orders will all ship on Monday.

I actually meant to mention that. I've bought two items from you, and I never thought to leave feedback, because I know transactions done outside of CAG are not eligible for feedback.

Originally Posted by bigdaddybruce44 Again, it's claims like this that make me feel bad for the guy. What's wrong with selling damaged goods, if he clearly describe them as such? People do it all the time on eBay...and the stuff sells. I've sold plenty of as-is stuff in the past. One man's junk is another man's treasure. As far as him still being here, I doubt Cheapy would have to look into it. There is a team of mods for a reason. If doc was truly an issue, don't think someone would have gone to Cheapy and said, "We gotta cut this guy off. He's taking our members for a ride and giving CAG a bad name."

"Claims" i'm only reporting what i've seen throughout this thread, people can go through this entire thread and the old one to see for themselves.People recieving damaged goods, him not responding, misleading descriptions, i don't understand how th how this kind of practice can even be defended if we're all about deals here is kind of practice can even be defended if we're all about deals here then why not let people be vocal."People do it all the time on eBay" this isn't ebay and really we have a section here where people can sell there damaged goods in auctions.

Well if "doc" can sell his junk/damaged stuff in this section why can't other members i'm sure they would get more hits or offers in this section rather then the auction or trade section.Shouldn't broken stuff be more fitted in either of those sections anyway.I don't understand why doc has been giving a free pass to do so here.

I really think some members don't complain because they hope for a refund or a exchange from doc.I would honestly like cheapy or any mod to tell people to stop complaning here, i really don't think they know how whats going in this thread.

You keep saying junk, over and over again, like that is all he sells. From what I have seen, less than 5% of his "daily deals" have anything to do with this "junk" you keep referencing.

Then, you're saying this isn't eBay. Ok, it's not eBay, but his site isn't an auction site, either. It's a legitimate business, one that he apparently got permission to advertise (that's how it works here, right?). I've seen people post "deals" from those "deal a day" sites, and a lot of times, it's "as-is" stuff. Should they post that in the eBay section, too?

There's nothing stopping people from complaining. This isn't the dark ages. It's not like if someone complains, he's going to go to their house and beat them. If he doesn't provide the product he advertises and refuses to issue a refund, because someone complained, they file a dispute with PayPal or a chargeback with their credit card company. You're simply trying to skew the situation to make your argument look more favorably.

Friel at least acts professional with the replies he gets.
i sometimes think he may have other things to say but keeps them because he doesnt want to be rude or anything against some of his customers. He obviously does not want to add insult to the injury already.

I been lurking this thread just looking at the pages and doing just like jesus s said.

i really do not think drfrielgood is "exclusive" or owns special rights to place business here in CAG. This is a deal forum and it is a place for all kinds of deals. Even though some threads come in here once in a while and have future releases with the complete MSRP and we have people talking about the game itself but not its price.
Anyways, that is a reason he is even here. He is not "kicked out" because his deals are decent to say the least. You can come here daily and expect a random and decent/terrible deal. You are all saying that friel has special rights because Cheapy supports him or soemthing. Maybe it is in his CagCast that Cheapy gives a shoutout to him. i have not seen Cheapy in this thread giving him said support.
I am sure that anybody here can go make a website, get some inventory and try to not fail as a business. You can go make "lolthevidyastore.com" and come here and advertise your "deals". You will be welcomed by the community but at the same time doubted of your services and your intentions. I am sure after a while your business will be known as legit and ,hell, you can complete against friel.
Of course, nobody is doing this. They will rather play "stock market" with Gamestop with their trade-ins and basic economics knowledge, and they think they are doing business and getting a profit. [which i strongly dislike that is why i avoid that thread like the plague]

gamedealdaily.com is obviously getting revenue to at least survive. They seem to hold sweepstakes and giveaways on video games and because of this, their forum is active by force or discussion. Some people are just interested in the "win the game" others are more concerned in the other forums and the community itself. Which is good frankly, i am sure that friel doesnt survive on whatever profit he gets with his deals.

But anyways, going back to his "special" right to do business here.
"website dedicated to offering CAGs"
oh wow, it does say he is dedicated to the CAGs in here. Perhaps we are his main concern as a customer. just maybe... but

Why cant he write a full and easy to read description?
i think he did it right this time and the recently ones. The other times he would not write any description or the condition of the game. He would only state the information of the game and have a small excuse of information.
why cant he state the damn shipping price?

Other threads will usually state the shipping price in the title. However, the op will usually have the price of the shipping. I really do not see why friel still has not address this problem. I said this a while back that if the OP has time to update his thread, he has time to place a nice description and the price of shipping. He has at least done once, but not the other.

so much for being dedicated huh?

i think i said these points a while back. If i remember correctly, Me and others were "lolno" into oblivion with people saying it was "common business practice" and some of us were even called "haters" [CAG's favorite word] because we were somehow jealous of his business. lol?

This is what i learned at CAGschool.

Originally Posted by Mahgin86 Anyhow.... Back to previous game deals.. Is DLC affected by the games being from a different region? I'd hate to buy the game and then not be able to get DLC.

For PS3 it is. You can get PSN card codes from other region online, but since you will pay a premium for them it will likely cancel out the benefit of buying for a reduced price.

I cant speak to Xbox 360.

Originally Posted by bigdaddybruce44 At the same time, I, along with many other rational people, also realize that he is a small, one-man business, and while leaving questions unanswered for days (even weeks) is not acceptable in the least bit, I also think some people around here lose their minds when they don't get answer within a day, just because that's what we are use to getting from Amazon, Newegg, etc. He doesn't have dozens of CSRs working for him.

While I give you credit for such a rational post and such, this is the one thing that you've brought up before that bugs me. Why is his customer service so terrible? I really shouldn't be, but it is.

From what I've gathered, "the doctor" can be contacted in four main ways: Replies in this thread, PMs at CAG, email, and his own forums. From his own admissions, if he ever gets any complaints in a day, it's very few. So how long would it take him to check and respond to the people with complaints and/or questions? Five minutes? I'd say ten minutes at most.

He may be a busy one-man business, but I just don't see how he can't spend ten minutes a day checking and responding to customer complaints. He could easily go from "he ignores my posts" and "he hasn't responded to me in weeks" to comments like "he responded to me in a reasonable amount of time and shows that he really cares about his customers." He could go from "terrible customer service" to "excellent customer service."

Now, I'm not really asking you this because I know you don't work for him and as you've said, you're not really defending his lack of response to complaints, but WHY IS HIS CUSTOMER SERVICE SO BAD?! It just boggles my mind.

Honestly, I don't know how long it would for him to answer all of his e-mails and PM/s, but I'm gonna guess more than 10 minutes, simply because of the amount of business he probably does. I know that selling a few things on eBay every week, I get swamped with the silliest questions. "How much for shipping to Canada?" This is asked about 4 or 5 times for every item, when I clearly have it listed that I don't ship outside the US. I'm gonna say it probably takes me 5 minutes a day to answer all of my eBay messages, when I have a bunch of stuff listed at once, and I will assume he does significantly more selling than I could ever do. Still, this is a business, and he should block away some time to at least to get to the important questions. Nonetheless, let's not underestimate the amount of inquires he must get in a day.

Now, I think it's also somewhat unfair to say his customer service is completely awful, because we're gauging that by the complaints. What about the positive experiences? I haven't bought anything from him since probably around the time he first started his business, but I remember getting a response to my inquiry within a day or two (I had asked about tracking). Again, not even gonna try and say his CS is somehow world-beating, but we're judging it by a bunch of a angry customers. Lots of businesses have angry customers. I'm sure folks who have had bad experiences with Amazon would say their business stinks, and we know that certainly is not true.

I don't remember if it was this thread of the previous one, but I have definitely suggested he consider throwing someone a few bucks to get all of the mundane questions out of the way. He should also remove that page about doing trade-ins, because he apparently he isn't doing them anymore, and a bunch of people have complained about not getting a response to their inquiry.

I guess I'm not getting what the big deal is here. The description of the item is spot on. There are many websites that sell this very thing. You get the disc for close to nothing and you hope for the best. 9.9 times out of t 10 you will have to have them buffed out to work. I get mine from BRE and they are in the same condition it seems that everyone is descibing for gamedealdaily.com.

Like Bigdaddy, I sell a lot of stuff on ebay as well and even though I put everything in the listing that can possible be descibed, customers will still ask questions to things that are stated clearly in the auction. Personally, I wouldn't have so many outlets for customer questions and just have the inquries and complaints filtered through gamedealdaily.com- But thats just me.

http://www.wholesalevideogamelots.co...nly/Categories

Fair enough, bigdaddybruce44. I am judging things by this thread and therefore getting more of the bad side of his customer service rather than any possible good side.

Still, I really wish I knew some hard numbers when it comes to the number of daily emails he gets, as that would make things more understandable if he really is getting swamped by them.

*shrugs*

On with the show, I guess.