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I haven't had any problem using the coupons on top of sale items. Half the time those don't work anyways and we have to manually use the discount.

Just a heads up to you guys interested in Madden, we are having a midnight release for it and we're hoping to have a tournament with some prizes or perhaps a free copy of the game. We're kinda discussing everything now but I'll keep you updated!

Hey Neal. How does Mission Valley handle gift cards. I wanna pick up the 4G Xbox 360 Slim. Toys R US has it with a $50 dollar gift card. Do you guys deduct the gift card from the amount making it 149.99 or do u guys not honor matching it? I would like pick it up today if possible. let me know how you guys handle it.
- Glenn

Nvm Otay Ranch matched it

I would like to make an announcement of sorts:

I just finished day 2 of 4 for our new gaming transformation training. We've had two 8am - 6pm meeting so far and all I have to say is WOW. Best Buy is pumping some serious cash into this new initiative and I'm even more excited to make sure you guys see how much harder we're trying (or at least Mission Valley), than before to make sure our gaming department is great. I'll go over more details when the trainings are done but I just wanted to let everyone know what's going on. Thanks!

Originally Posted by gabolous Nvm Otay Ranch matched it

Sorry for the late response, glad it got taken care of.

Good news! I was able to procure some more L.A. Noire DLC codes for you guys! Same rules as before, if you "like" our Facebook page and send a message or comment than I'll make sure to get you the code for the system of your choice ASAP! If you already "liked" our page and want a code for a friend, I'll give some away to anyone who comes in with game trade ins while I'm working.

On a seperate note our department is going through the final transformation! The dedicated desk and new fixtures are being constructed as we speak by our Projects Team overnight crew! Hopefully we'll see an influx of trading since you will no longer have to wait in the customer service line!

Also, I would like to hear any comments, questions or concerns with any recent experiences you guys have had in our store. Particularly the gaming department, however I'd be more than happy to help with any issues in a separate section. I'm taking this role very seriously and want to know why people are still going to Gamestop as opposed to us. No holds barred. Thanks CAG's!

Originally Posted by Nealocus123 I'm taking this role very seriously and want to know why people are still going to Gamestop as opposed to us. No holds barred. Thanks CAG's!

http://www.reuters.com/article/2011/...11+HUG20110607
(Somebody else posted this link on CAG. Forgot the name, sorry)
With the new promo that I read was announced at E3, I see myself visiting the store more often for the double rewards point. Honestly, I think people go to Gamestop for preorder bonus. Though, I hate the new trend of dlc as gifts. What happen to physicals?

Originally Posted by Rock_Dash3X http://www.reuters.com/article/2011/...11+HUG20110607 (Somebody else posted this link on CAG. Forgot the name, sorry) With the new promo that I read was announced at E3, I see myself visiting the store more often for the double rewards point. Honestly, I think people go to Gamestop for preorder bonus. Though, I hate the new trend of dlc as gifts. What happen to physicals?

Awesome link! I'm glad we're starting an official "membership" to compete with Gamestop. In my opinion (despite the fact that I work for Best Buy) @Gamer is a better magazine option when compared to GameInformer simply because of the coupons. However I understand your complaints with DLC, I as a core gamer really wish I didn't have to "choose" where I'm going to buy it simply based on exclusive DLC. It's a shame but it just seems like this is the way the industry is headed.

Originally Posted by Nealocus123 Awesome link! I'm glad we're starting an official "membership" to compete with Gamestop. In my opinion (despite the fact that I work for Best Buy) @Gamer is a better magazine option when compared to GameInformer simply because of the coupons. However I understand your complaints with DLC, I as a core gamer really wish I didn't have to "choose" where I'm going to buy it simply based on exclusive DLC. It's a shame but it just seems like this is the way the industry is headed.

Eh, the articles in GI are better. And coupons only bring prices down to what most stores sell them for. If you could actually use them on sale prices, they'd actually be worth it.

I submitted my DLC request but I still havent gotten it yet

Originally Posted by Nealocus123 Awesome link! I'm glad we're starting an official "membership" to compete with Gamestop. In my opinion (despite the fact that I work for Best Buy) @Gamer is a better magazine option when compared to GameInformer simply because of the coupons..

I actually like the magazine. Better articles to me and coupons are always nice. Gameinformer is to me a little bias. And I'm more into niche games and they always talk down on them. I understand that bigger profile games is where money is made.

Originally Posted by elessar123 Eh, the articles in GI are better. And coupons only bring prices down to what most stores sell them for. If you could actually use them on sale prices, they'd actually be worth it.

Even though, still rivals Gamestop. Yeah I agree that most of the times these coupons don't really give you big savings...but it's something. Gamestop rarely discounts games. Who knows? Maybe we'll get better coupons down the road since they seem to be getting more aggressive.

Originally Posted by Rock_Dash3X Even though, still rivals Gamestop. Yeah I agree that most of the times these coupons don't really give you big savings...but it's something. Gamestop rarely discounts games. Who knows? Maybe we'll get better coupons down the road since they seem to be getting more aggressive.

Personally, I'd prefer a $5 coupon than can be used on sale prices, than a $20 that can't.

So as of right now the computer will let you use the coupons on sale items. Come see me personally and I'll make sure you get taken care of (yes that means $20 off Dragon Age 2) . I have no problem helping out a fellow CAG as long as it doesn't get abused.

Oh and we finally got our first shipment of used games! So that 50% off coupon looks a lot nicer now

Originally Posted by Nealocus123 So as of right now the computer will let you use the coupons on sale items. Come see me personally and I'll make sure you get taken care of (yes that means $20 Dragon Age 2). I have no problem helping out a fellow CAG as long as it doesn't get abused. Oh and we finally got our first shipment of used games! So that 50% off coupon looks a lot nicer now

Oh smack!

Originally Posted by elessar123 Oh smack!

I edited this post, I meant to say $20 OFF Dragon Age 2! It is normal price right now but if it changes anytime soon then you can still use the coupon

Hope Im not to late to the party.

Hey, Neal, got a price match question for you.

Yesterday I took this week's Target ad (Buy 1, get 1 50% off) to the Best Buy in Oceanside (since I work near there) in order to get the deal working for 4 games (inFAMOUS 2, Duke Nukem Forever, Alice: Madness Returns, Child of Eden). Took it to customer service and they made a call to Target to verify that they carried those games. According to the Target rep on the phone, the deal only applied to those games on the ad which meant that I did get Duke and inFAMOUS to be part of the deal but not Alice and Eden. This was perplexing to me since the ad said that the deal was good on over 100 titles in the store (which, to me, means every game) but since I was doing a price match I wasn't going to argue.

I plan on going to a Target store soon to see if both Alice and Eden are really part of the sale, trying to prove that the Target guy made a mistake. If he did make a mistake, how do I go about this with Best Buy? Can I just bring them back my receipt and evidence that the Target rep was wrong in orer to get my discount or would I have to return and rebuy the games to get the discount? Just curious to see how this would be handled.

Thanks much for the help.

what's this $20 off coupon?!!?

Originally Posted by dumlaox Hey, Neal, got a price match question for you. Yesterday I took this week's Target ad (Buy 1, get 1 50% off) to the Best Buy in Oceanside (since I work near there) in order to get the deal working for 4 games (inFAMOUS 2, Duke Nukem Forever, Alice: Madness Returns, Child of Eden). Took it to customer service and they made a call to Target to verify that they carried those games. According to the Target rep on the phone, the deal only applied to those games on the ad which meant that I did get Duke and inFAMOUS to be part of the deal but not Alice and Eden. This was perplexing to me since the ad said that the deal was good on over 100 titles in the store (which, to me, means every game) but since I was doing a price match I wasn't going to argue. I plan on going to a Target store soon to see if both Alice and Eden are really part of the sale, trying to prove that the Target guy made a mistake. If he did make a mistake, how do I go about this with Best Buy? Can I just bring them back my receipt and evidence that the Target rep was wrong in orer to get my discount or would I have to return and rebuy the games to get the discount? Just curious to see how this would be handled. Thanks much for the help.

You wouldn't have to return / rebuy because they could just alter the transaction on the current receipt. The think that's the worst is that each store is different, so sometimes their could be a very simple way of taking care of a problem, however sometimes the employees will have no idea how to do it.

If Target has any signage on the games itself that you can take a picture of, I think that would be the easiest thing to do. Let me know how this works out.

Originally Posted by xXTwilightXx what's this $20 off coupon?!!?

Their are several $20 off coupon's in this month's issue of @Gamer magazine. $20 off Dragon Age II, Need for Speed: Shift Unleashed 2, %50 off any pre-owned title, and several more.

Neal,

You're pretty cool. I wish most BB employees were like you! I'd definitely shop at BB more often.

Originally Posted by dumlaox Hey, Neal, got a price match question for you. Yesterday I took this week's Target ad (Buy 1, get 1 50% off) to the Best Buy in Oceanside (since I work near there) in order to get the deal working for 4 games (inFAMOUS 2, Duke Nukem Forever, Alice: Madness Returns, Child of Eden). Took it to customer service and they made a call to Target to verify that they carried those games. According to the Target rep on the phone, the deal only applied to those games on the ad which meant that I did get Duke and inFAMOUS to be part of the deal but not Alice and Eden. This was perplexing to me since the ad said that the deal was good on over 100 titles in the store (which, to me, means every game) but since I was doing a price match I wasn't going to argue. I plan on going to a Target store soon to see if both Alice and Eden are really part of the sale, trying to prove that the Target guy made a mistake. If he did make a mistake, how do I go about this with Best Buy? Can I just bring them back my receipt and evidence that the Target rep was wrong in orer to get my discount or would I have to return and rebuy the games to get the discount? Just curious to see how this would be handled. Thanks much for the help.

Alice and Eden are sadly not part of the sale. It's not every game, in fact, most games are not included in the sale. A typical Target has over 100 unique Wii games alone in stock at any given time and total it's probably more like 400-500 across all platforms just based on my rough count at Otay Ranch last weekend.