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Is anyone having problems checking order status at BestBuy.com?

I also can't seem to log into my Reward Zone.

When should I expect to see the new @Gamer magazine?
On Sep. 12 (the day it started, anyway) I signed up for the Unlocked business. I was trading in some games that day, any ended up with +60% with a Gears of War 3 pre-order.

The day Ico/Shadow came out, I went to the same store, returning 1 game. It took them some time to find me in their system. But I was in there.
By the time they found me, someone else came along to trade in games and an employee signed him up for the @Gamer magazine and gave him a copy of the magazine.
When I signed up for it, I wasn't given the magazine and told it would come in the mail. Tell the employees this, they gave me a copy to keep (Battlefield 3 vs MW3 cover).

At this point, I'm guessing whoever signed me up for it, screwed things up.
When I look up my RewardZone account on their site, I see no mention of Unlocked @Gamer. But I have receipts with that number saying I bought the Unlocked thing, and used it while trading in/buying games.

It's mid-October, and still haven't seen the new issue in the mail yet.
Should I take my receipts down to BB and have Customer Service straighten this out for me, or is there something I can do to correct this on their website?
Thanks for reading and any help you can give me.

Until your mag comes, just take down the receipt that shows you bought Unlocked and hope they give you a mag from the store.

Originally Posted by Jcaugustine Is anyone having problems checking order status at BestBuy.com? I also can't seem to log into my Reward Zone.

I was, but it's working fine now. For an hour or so, I had the horrible feeling that they terminated my account. LOL.

Originally Posted by Seasick Pirate When should I expect to see the new @Gamer magazine? On Sep. 12 (the day it started, anyway) I signed up for the Unlocked business. I was trading in some games that day, any ended up with +60% with a Gears of War 3 pre-order. The day Ico/Shadow came out, I went to the same store, returning 1 game. It took them some time to find me in their system. But I was in there. By the time they found me, someone else came along to trade in games and an employee signed him up for the @Gamer magazine and gave him a copy of the magazine. When I signed up for it, I wasn't given the magazine and told it would come in the mail. Tell the employees this, they gave me a copy to keep (Battlefield 3 vs MW3 cover). At this point, I'm guessing whoever signed me up for it, screwed things up. When I look up my RewardZone account on their site, I see no mention of Unlocked @Gamer. But I have receipts with that number saying I bought the Unlocked thing, and used it while trading in/buying games. It's mid-October, and still haven't seen the new issue in the mail yet. Should I take my receipts down to BB and have Customer Service straighten this out for me, or is there something I can do to correct this on their website? Thanks for reading and any help you can give me.

I signed up around the same time and didn't get it. From what I have heard, normally you miss the next issue.

When the Ico deal started working, I just went in and told the guy that they didn't send me the issue and told him I signed up the month prior. He verified that I was unlocked. After he talked with the manager, they just gave me the magazine and used the coupon.

Tried again at the Best Buy in Levittown (NY) and it was a no go again. I figured I'll wait a little before trying again since Monday. Yesterday I stopped over there. A sales associate asked if I needed any help and I told him I was looking for God of War Origins. He checked on the computer and informed me they were sold out. I asked if he could by any chance see what the price ICO would ring up. He checked the inventory program and it said 24.99. I brought a copy of ICO up to the front cashiers and handed them the game and coupon. When he scanned the game, it rang up 39.99. I then told him it should have rang up as 24.99. He called the manager; manager came by and gave me a lecture on how and why this coupon wouldn't work. I told him if it rang up as 24.99 like it should have then it'll work. He said no and insisted it was an online only price. I told him to check the inventory price on his computer. He said sure and logged into it. To his surprise it showed the price of 24.99 but he still refused to help. I walked out and went to Westbury. Worked like a charm. The game was scanned for 24.99, handed the coupon, 10 bucks was taken off and then used my RWZ certificates to bring it down to 5.42. Lesson learned, stay away from Levittown. That store needs to learn how to be more understanding. A simple phone call to another store wouldn't have killed.

I'm surprised people are having trouble with various stores. I would PM Mike from the Best Buy forums. He sent an email to my store and it tang up like a charm. I hope they have this issue fixed for the upcoming sales.

Originally Posted by Jcaugustine Is anyone having problems checking order status at BestBuy.com? I also can't seem to log into my Reward Zone.

It won't let me sign on either. When I put in my email address and password it acts like I put in the wrong password (I tried multiple times).

I just signed up for the magazine subscription to get $10 off God of War Origins. Apparently you can't pick up something purchased online via gift card and apply the coupon the same day (and the coupon can't be applied to online purchases) so I had to go to Best Buy two separate times.

The remaining coupons are all unused. Do folks have any suggestions? Either a place to give and/or sell them?

Originally Posted by dkl415 I just signed up for the magazine subscription to get $10 off God of War Origins. Apparently you can't pick up something purchased online via gift card and apply the coupon the same day (and the coupon can't be applied to online purchases) so I had to go to Best Buy two separate times. The remaining coupons are all unused. Do folks have any suggestions? Either a place to give and/or sell them?

Most of the time 1 coupon is good for flipping. GoW/Ico was a good flip for a couple of days.

So hold hope that DR2:OTR will be a good flip.

If bot post them in the trading forums here. They'll sell for a couple bucks each.

I ended up going and picking up GoW as well. I didn't bother trying to get a second $10 off. I used the coupon yesterday on Ico.

I beat the first 2 Colossi in SotC last night. I thought I had played some of the game in the past, but I realize now I haven't. Those controls really drove me nuts. I also hated how the camera always rotates to behind the character. First thing I had to do was invert the camera controls as well. I'm not sure I'll finish this game, but I only paid $15 for it.

I played Chains of Olympus on PSP. I was thinking I wouldn't replay it on PS3, but I might as well. Get my money's worth.

Originally Posted by Enuf This thing is so clear that the coupons should be stacking "with sale prices" it's not even funny. There's no way around it the wording is exact & precise plus it tells the employee to inform the customers that they stack for extra savings.

You must live in an alternate reality with all of the positive experiences you've had with BBY. BBY employees are a bunch of dildos who don't know what in the flying they are doing. The fact that their forums are filled with a bunch of threads of how to correctly apply their own policies is laughable. I hate all of their stores and 99.99999% of the workers are ignorant assholes.

how long is ico/sotc colection going to be selling for 24.99? they sold out at my local best buy and im getting conflicting reports on when they will get new ones in. im at the point where id rather at least get it at 24.99 online than hope they get more in store before the price goes up.

Originally Posted by ChaosLaw You must live in an alternate reality with all of the positive experiences you've had with BBY. BBY employees are a bunch of dildos who don't know what in the flying they are doing. The fact that their forums are filled with a bunch of threads of how to correctly apply their own policies is laughable. I hate all of their stores and 99.99999% of the workers are ignorant assholes.

this is the exact text from the 6/1 memo;

@Gamer Coupon Now Good on Sale Items

You asked for it and got it. Now there is even more value for our gaming customers that purchase @gamer magazine. Magazine coupons, effective June 1, are now good on sale prices. Coupons will still state that offers are NOT valid on sale prices so make sure your customers know that they can get value top of value!

Originally Posted by lokizz how long is ico/sotc colection going to be selling for 24.99? they sold out at my local best buy and im getting conflicting reports on when they will get new ones in. im at the point where id rather at least get it at 24.99 online than hope they get more in store before the price goes up.

the shelf tag stickers said 10/15 this was confirmed by several other CAG's as well. I believe GOW:O was added to help resolve the stacking issue TBH.

thanks for the info i went ahead and got it online since theres no telling when itll be back in stores here. some discount is better than no discount.

Not to belabor this, but I can confirm that the coupon worked without override or objection at the BB in Marysville, Ohio on Ico/SotC. They had several (i.e. more than 10) left. Great deal. As always, thanks to the OP and those who worked to get this deal "right."

I called the 800 678 3643 for the @gamer help line and confirmed that my subscription started mid Oct. I signed up the day the program went live, so they took some time to get my info for the sub turned in. Confirmed that because of the sub date, I would not be getting this month's mag. I will be going in and talking to the gaming supervisor to see what options I have (free mag, use their coupons, etc).

Originally Posted by nakanenui I called the 800 678 3643 for the @gamer help line and confirmed that my subscription started mid Oct. I signed up the day the program went live, so they took some time to get my info for the sub turned in. Confirmed that because of the sub date, I would not be getting this month's mag. I will be going in and talking to the gaming supervisor to see what options I have (free mag, use their coupons, etc).

I signed up on 9/12 and @Gamer CS told me they didn't receive my info until 10/11. Said my first issue would be 4 - 6 weeks from 10/11.

So Ico/SotC ends on 10/15; when does GoW sale end? Also, is the GoW sale still online only or is it in store as well now?

Originally Posted by EarthBoundX5 So Ico/SotC ends on 10/15; when does GoW sale end? Also, is the GoW sale still online only or is it in store as well now?

In store now also. Both signs said 10/15 at my local store