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Originally Posted by KryllFood I don't doubt that your store manager is a PITA but that little story makes you sound like a spoiled child. They happily offered to replace them for you because it was a mistake and yet you wanted more. Do you make a habit of demanding things at any store that made a mistake? Unless that store you frequent has a history of screwing you over, I can't find a reason to really respond like that as a customer.

You get more flies with honey than with vinegar. If you end up having a history of being a difficult customer, the stores can just tell you they don't want your business and not to come back.

This is what many people who gripe to Amazon have found out first hand after their accounts have been closed for too many concessions on too many orders.

If a manager is willing to work with you and get a replacement for something, then that should be good enough. Demanding more is really just being greedy and a lil whiny you know what.

Even when I complained to Sears a while ago that their employees save for one guy were watching ESPN and no one offered to help me I didn't demand a gift card(even though the manager had offered one). All I wanted was the issue that I experienced fixed and it was as of the last time I stopped in.

Originally Posted by IAmTheCheapestGamer You get more flies with honey than with vinegar. If you end up having a history of being a difficult customer, the stores can just tell you they don't want your business and not to come back. This is what many people who gripe to Amazon have found out first hand after their accounts have been closed for too many concessions on too many orders. If a manager is willing to work with you and get a replacement for something, then that should be good enough. Demanding more is really just being greedy and a lil whiny you know what. Even when I complained to Sears a while ago that their employees save for one guy were watching ESPN and no one offered to help me I didn't demand a gift card(even though the manager had offered one). All I wanted was the issue that I experienced fixed and it was as of the last time I stopped in.

lol, and he is surprised why the manager at his store is giving him a hard time. i wonder why?

I just checked the forums and the mod said that any store can deny you for whatever reason and to just go to another best buy if my best buy wouldnt accept games without the original case, so it seems I'm gonna just have to drive another 30 miles to trade in the game or i just might mail it in as I'm in no hurry to get the credit

Hopefully, I'm not banned. I have a few games I want to trade in before the 100% bonus(rumor?) is taken away.

Originally Posted by IAmTheCheapestGamer You get more flies with honey than with vinegar. If you end up having a history of being a difficult customer, the stores can just tell you they don't want your business and not to come back. This is what many people who gripe to Amazon have found out first hand after their accounts have been closed for too many concessions on too many orders. If a manager is willing to work with you and get a replacement for something, then that should be good enough. Demanding more is really just being greedy and a lil whiny you know what. Even when I complained to Sears a while ago that their employees save for one guy were watching ESPN and no one offered to help me I didn't demand a gift card(even though the manager had offered one). All I wanted was the issue that I experienced fixed and it was as of the last time I stopped in.

Exactly, I understand being a CAG but being a whiny demanding CAG is a good way to make sure noone ever goes out of their way to help you. I know I've gone in there and tried to get them to PM and adjust stuff for me a lot. If they don't I say ok, well at least you tried and move on. I don't act like a 2yr old who didn't get what they wanted. And it's paid off several times already where the workers/managers will over ride stuff for me and letting me know about sweet deals I might have missed (not usually because of this site but it's a nice thought on their part)

Originally Posted by JohnWayne I just checked the forums and the mod said that any store can deny you for whatever reason and to just go to another best buy if my best buy wouldnt accept games without the original case, so it seems I'm gonna just have to drive another 30 miles to trade in the game or i just might mail it in as I'm in no hurry to get the credit

If you mail it in through their trade-in website you don't get the 100% promotional bump though. You'd only get the base value.

Originally Posted by JohnWayne I just checked the forums and the mod said that any store can deny you for whatever reason and to just go to another best buy if my best buy wouldnt accept games without the original case, so it seems I'm gonna just have to drive another 30 miles to trade in the game or i just might mail it in as I'm in no hurry to get the credit

Even 30 miles round trip seems a bit far unless you're getting a good chunk. 30 miles one way....uhhhh.... if you're getting some hundred$.

Trading online doesn't get you the bonus. Well, that's what I read months and months ago.

Edit: Damn. Typing too slow, again.

You guys, I don't think the manager meant he would replace the entire item. From the way that other guy said it, I think it was that the things that would be replaced were just the missing things, which means that it would still be a used product.

Originally Posted by Woocls Exactly, I understand being a CAG but being a whiny demanding CAG is a good way to make sure noone ever goes out of their way to help you. I know I've gone in there and tried to get them to PM and adjust stuff for me a lot. If they don't I say ok, well at least you tried and move on. I don't act like a 2yr old who didn't get what they wanted. And it's paid off several times already where the workers/managers will over ride stuff for me and letting me know about sweet deals I might have missed (not usually because of this site but it's a nice thought on their part)

It actually took me pointing out and then printing up(on their printer) the one post from a mod on the BB forums stating that the @Gamer coupons were supposed to stack with sale prices. I very nicely brought it to the attention of the general manager of the store and after that whenever I had that same issue they would automatically override the system to provide the extra discount even when it would lead to a free or pennied item for me(Rocketfish Bluetooth headset that had a $20 off coupon and a $19.99 one day sale price).

Not only that but my local store is usually willing to price match Amazon AND they price matched the 2/$60 from TRU for me when I had heard of other CAG's(including another local CAG who got denied at the same store later on I believe)having trouble getting that done.

Originally Posted by ChunLiBarbie Even 30 miles round trip seems a bit far unless you're getting a good chunk. 30 miles one way....uhhhh.... if you're getting some hundred$. Trading online doesn't get you the bonus. Well, that's what I read months and months ago. Edit: Damn. Typing too slow, again.

Thanks for letting me know. Yeah it's 30 miles round trip, I would never drive 60 miles to trade in one game lol

With everyone talking about bannings, I was a little concerned, because the last two times I traded something in I traded in the same games (just on different days). But traded in two games today and it was fine. Phew.

can we still trade in games saturday with the 100 percent or will it be over

Good to hear that people aren't getting banned for trading more than 1 of the same game. I'm gonna just go ahead and do trade ME3 then and cross my fingers.

Originally Posted by mousebites can we still trade in games saturday with the 100 percent or will it be over

If it does end on 10/06 then yeah, you can still go on Saturday and do the trade-in.

thanks. got a flip shipping to me on amazon due saturday. was starting to worry lol

Found out like many others that my ban was reinstated and it was while trying to trade in my Iphone 4 to upgrade to the Iphone 5. The mobile rep said the ban is store wide regardless of what you're trying to trade in.

Dude...that really does suck!

So does 100% bonus credit mean you are getting double the trade in value? Language seemed a bit odd and I wanted to make sure before I go down there.

Originally Posted by OlDirtyBastard So does 100% bonus credit mean you are getting double the trade in value? Language seemed a bit odd and I wanted to make sure before I go down there.

Yes.

Ha sorry to ask such a stupid question but Ive had companies screw me on language before. Just had my second controller go crazy and need another one fast.

Edit: Anyone know if they honor the trade in value on their website? Like can I look them all up, double the total and go in and not get any surprises? All Ive got are old game, I think the most valuable was $12.

Have you tried using the reset button on the controller to see if maybe it'll resync and act normally after that? Sometimes that's all it needs.

Although it could just be that the controller needs a new battery if it's an internal one. Those are much cheaper than just buying a whole different controller and are usually fairly easy to put in.