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Best Online Customer Service 2011

171 replies / 7233 views
View Poll Results: Best Online Customer Service 2011
Amazon The voting results are currently hidden 0%
Best Buy The voting results are currently hidden 0%
Newegg The voting results are currently hidden 0%
Voters: 1743. You may not vote on this poll

 
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Old 02-02-2012, 07:34 PM   #121
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Amazon
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Old 02-02-2012, 10:17 PM   #122
Amazon
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Old 02-02-2012, 10:26 PM   #123
Amazon, but New egg is a close 2nd
Old 02-02-2012, 10:31 PM   #124
Had to return things on Amazon for the first time and they've been very good to me.
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Old 02-02-2012, 10:35 PM   #125
shopto.net! haha
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Old 02-02-2012, 10:48 PM   #126
Amazon without a doubt.
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Old 02-02-2012, 10:52 PM   #127
Amazon
Old 02-02-2012, 11:11 PM   #128
Amazon, of course.

Regarding Best Buy: saving face from a blunder that actually MADE THE NEWS doesn't = customer service. $5 store credit? Amazon will throw that at you if you so much as dislike the odor of the air that's inside the box.
Old 02-03-2012, 01:12 AM   #129
close one, but since i dealt with Newegg longer and have never had an issue and always great support... took them over amazon
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Old 02-03-2012, 01:22 AM   #130
Amazon
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Old 02-03-2012, 03:19 AM   #131
Amazon.
Old 02-03-2012, 05:09 AM   #132
Amazon.
Old 02-03-2012, 07:01 AM   #133
Amazon, easily. Their customer service reps basically gave me more than what I wanted without me really having to ask for it. I wanted free shipping--they gave me free 2 day shipping. I wanted to return a game from warehouse deals because of a cracked case--they refunded me completely and let me keep it. I had a problem with a seller not sending me my stuff--they gave me an instant refund.
Old 02-03-2012, 08:53 AM   #134
Amazon was amazing! They always replied quickly to my inquiries, and even sent refunded my order and sent a new one when my game didn't arrive on release date. Amazon FTW
Old 02-03-2012, 09:29 AM   #135
Amazon
Old 02-03-2012, 12:59 PM   #136
Amazon reps have always know how to handle a situation and I really have to give them props for that. They don't transfer me all over the place and guess what the policy is they're on point. Not saying the other two are bad since they're also top notch but Amazon is king in my invisible book.
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Old 02-03-2012, 03:17 PM   #137
Amazon it's always helpful
Old 02-03-2012, 03:18 PM   #138
The dark horse, they are down by a "couple" votes. Amazon can win. Just barely.
Old 02-03-2012, 10:31 PM   #139
easily Amazon, no contest
Old 02-04-2012, 02:34 PM   #140
Amazon
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