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I just got a key for Viking too.

Originally Posted by Tsel I wouldn't get your hopes up. Like I said, if it's already 75% off, it's likely not going to get any lower than that. Couple that with the fact that there is literally no mention of anything other than Arma II being a daily deal and I don't think you're getting it any lower than $7.50 for right now. That and Arma II has a timer on its page, while Just Cause 2 does not.

and now it's 30$

Originally Posted by Detruire I just checked a few minutes ago, and I now have a key for Viking.

Thanks for the heads up. Just got mine too

http://www.gamersgate.com/info/holiday-sale-issue

Update 07 January 2013: Dear Members, Over the holidays we had a few problems with our site that affected some of you who bought or tried to buy the Bethesda New Year Collection and the Borderlands 2 Four-Pack. We mistakenly advertised these packs at a price much lower than intended. Many customers were quick to purchase the bundles at these low prices, in fact so many that our servers buckled under the pressure resulting in additional technical problems. What does this mean for you? If you have managed to access at least one serial key This means that we were able to complete your order. As difficult as it is for us, we will be honoring the price that we advertised and you will get to keep all of the games you bought – we’re currently waiting on serial keys to complete your orders and will deliver them as soon as possible. If you have not managed to access any of the games This means that we were not able to complete your order, and have therefore reversed your payment. We understand the disappointment that you have experienced especially during the Holiday season and as compensation we are providing your account with a 20% discount valid on all purchases on the GamersGate site until 31 December 2013. In the few cases where discounts are not permitted, we will do our best to provide similar compensation (e.g. the equivalent amount in Blue Coins). The discount is not valid when purchasing Blue Coins. We want to apologize for these mistakes and the amount of time it has taken to resolve everything. It is possible that there are some who may be “stuck in the middle” and we would like to direct them to our support team so we can help you individually. Please be aware that due to the above issues, our support team is under heavy pressure – we will be answering all tickets we receive, but it may take longer than usual until things calm down. We hope that you can be pleased with the resolution of these issues, and that we can continue to deliver fantastic deals and some exciting new releases as we move forward.

That's what I get for not clicking on the Show key button :( :( :(

Kinda wish I had gotten refunded on the one glitched item I had in order to get that discount honestly.

Are there any new discount codes? "IAMANELDERGEEK" is invalid now.

Originally Posted by Corpekata Kinda wish I had gotten refunded on the one glitched item I had in order to get that discount honestly.

I wonder how the discount will work. My Bethesda pack got refunded (and I never received keys), but I got a key from my BL2 4 pack. Does that make me eligible for the discount? I don't seem to have any sort of discount currently.

EDIT: Nevermind, checked again and I do have the discount. Nice.

Originally Posted by Malibuz0r Are there any new discount codes? "IAMANELDERGEEK" is invalid now.

Not for now

So the people who complained and whined and wanted to crucify GG over a glitch now get rewarded with a 20% year long discount......

Words fail me.

Originally Posted by SlightlyOffTrack So the people who complained and whined and wanted to crucify GG over a glitch now get rewarded with a 20% year long discount...... Words fail me.

There was an item for sale on their page that they did not fulfill at the stated price even though people paid for it at the price that was shown. I think in those cases it's reasonable to provide some compensation. Beyond even that, it makes business sense for them to do it. It doesn't matter if you or I or anyone else thinks it was right or wrong, if they have a good chunk of people unhappy with them it means those people may not shop there and may badmouth them to other people. Not good for their long term bottom line.

Just in general though if a store is unable to fulfill something as advertised I think it's good customer service to offer some compensation in return.

I realize this is going to create even more pissing and moaning among people who didn't get the discount but I think all things considered if they simply felt they couldn't fulfill those orders then this is the next best thing they could do.

20% on all purchases until the end of the year?
wtf.

The 20% discount will help them save some face after the terrible handling of this situation. Hopefully everyone ends up forgetting about this and GG doesn't go under.

Originally Posted by spoderman I wonder how the discount will work. My Bethesda pack got refunded (and I never received keys), but I got a key from my BL2 4 pack. Does that make me eligible for the discount? I don't seem to have any sort of discount currently.

I'm in a similar position, except it was the BL2 4-Pack that I didn't get any keys for. I just checked and the discount is showing for me. So I guess as long as you got refunded for one of the orders, you'll get the discount.

I wonder how this works for the lucky few who got keys and a refund.

What about the Stardock collection? I was able to access my keys for that, and would rather have that collection restored at the sale price ($25) than a 20% discount for the rest of the year. I wonder if it's worth putting in a support ticket regarding that?

Speaking of, where do you find out if you have the discount?

Originally Posted by Stonekeep 20% on all purchases until the end of the year? wtf.

It's not like there wasn't a long period of time when a lot of people were getting 15% IGN discounts, during some of that time which it stacked with an additional 5% discount.

Originally Posted by INCyr What about the Stardock collection? I was able to access my keys for that, and would rather have that collection restored at the sale price ($25) than a 20% discount for the rest of the year. I wonder if it's worth putting in a support ticket regarding that? Speaking of, where do you find out if you have the discount?

I supsect it may be a while before they go through and attach that discount to every account affected. It also wouldn't shock me if they miss some and it has to be manually added through support. They even hinted at that scenario in the statement.

As far as Stardock/D&D/Viking/Alan Wake/C&C/Renegade Ops/everything-that-was-a-price-mistake-that-wasn't-Bethesda-or-BL2, reading between the lines since they weren't even mentioned, and since the Viking people got their keys today I think those are completely safe and not on the chopping block, nor will you likely get a discount based on those. The main concern they have seems to be with Bethesda and BL2.

Originally Posted by INCyr Speaking of, where do you find out if you have the discount?

Easiest way is probably to just add something to your cart and see if a discount has been applied. That's what I did.

Originally Posted by The End I wonder how this works for the lucky few who got keys and a refund.

Sounds like free games, they're so lucky

How long until December 31st doesn't actually mean December 31st?

I'm torn. On the one hand, I'll get my keys, but on the other, I know they'll have more pricing errors in the future and 20% off is pretty solid. Maybe since I had a pack removed as well as a pack fulfilled I'll get both.

Edit: Looks like I get both. GamersGate, you're so incompetent that I can't stay mad at you.

I just received this email, which adds to the recent discussion. It's actually the first email of any type I've gotten from Gamersgate since I ordered the Bethesda collection.

Dear , Over the holidays we had a few problems with our site that affected you and your purchase of the Bethesda New Year Collection or the Borderlands 2 Four-Pack. We mistakenly advertised these packs at a price much lower than intended. As difficult as it is for us, we will be honoring the price that we advertised – we´re currently waiting on serial keys to complete your order and will deliver them as soon as possible. We want to apologize for our mistakes and the amount of time it has taken to resolve everything. Please be aware that due to these issues, our support team is under heavy pressure – we will be answering all tickets we receive, but it may take longer than usual until things calm down. We hope that you can be pleased that this issue has been resolved, and that we can continue to deliver fantastic deals and some exciting new releases as we move forward. Best regards, GamersGate Team

Just got that email as well. Thank god I redeemed 2 of the games. Now to figure out what to do with the rest