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Had to call again this morning. This time I used the number that prateeko reposted, and actually got someone helpful! They made a new order for me and I even got the confirmation email for it before getting off the phone.

Seriously though, I'm never ordering anything from a Digital River-run shop ever again. This whole thing has been a real headache.

So, has anyone gotten any shipping confirmation yet? Or any word from CS on when these might be mailed out?

Just curious, have any of you really dealt with Digital River? The only other time I've used them was when I ordered the original Street Fighter TE Fight Stick, I think that took almost a month to receive after release date.

Thanks for posting that number gauu! My order was canceled but I called them up and they processed a new one for me. Sheesh. I'll not be ordering from these folks ever again if I can help it.

Originally Posted by chrislaustin So, has anyone gotten any shipping confirmation yet? Or any word from CS on when these might be mailed out?

Nothing yet but hearsay and conflicting stories. People claiming to have talked to Digital River CS with answers like "they'll be shipping today" or "shipping tomorrow" where someone claimed their order wasn't shipping until the 25th.

It's just up in the air right now. I know that if I don't get mine today.. tomorrow at the latest, I'll be calling wanting a shipping refund since I paid $18 for next day shipping and it's already the day after release.

Originally Posted by outerfox Nothing yet but hearsay and conflicting stories. People claiming to have talked to Digital River CS with answers like "they'll be shipping today" or "shipping tomorrow" where someone claimed their order wasn't shipping until the 25th. It's just up in the air right now. I know that if I don't get mine today.. tomorrow at the latest, I'll be calling wanting a shipping refund since I paid $18 for next day shipping and it's already the day after release.

I was told that UPS already had mine. We'll see if that was just them blowing smoke or not...

Originally Posted by Woocls I was told that UPS already had mine. We'll see if that was just them blowing smoke or not...

Oh yeah, I was told something similar yesterday morning that mine was already out to the shipping facility. I'll believe it when it's in my hands. :P I'm not stressing over it anymore, I've already started getting gray hair when I was in my 20s, don't need to finish it off before I'm 35 :P

Technically if they ship it out say next monday and you get it tuesday it's still next day shipping... everyone else would get it ground rate. Late shipment isn't the same as wrong shipping service.

I don't remember what shipping I used. Doesn't say on the website or email confirmation.

Originally Posted by Jinque Technically if they ship it out say next monday and you get it tuesday it's still next day shipping... everyone else would get it ground rate. Late shipment isn't the same as wrong shipping service. I don't remember what shipping I used. Doesn't say on the website or email confirmation.

Well I guess they did cover their ass (sort of) with the "Ships after Jan 22nd" line, but it is what it is.

no shipment info for me yet either. talked to a person but, she basically couldn't do anything except to tell me that it was in process and i should get an email when it shipped. she had no idea when it would actually ship.

mine says in process and i can't see my invoice either - website gives me some error (which i think they should really fix).

Wizard Edition for Xmas 2013!

Originally Posted by skiizim Just curious, have any of you really dealt with Digital River? The only other time I've used them was when I ordered the original Street Fighter TE Fight Stick, I think that took almost a month to receive after release date.

We have with Square Store... and if that holiday sale is an indication of things, well all get our stuff in like 2 weeks.

Also EA store uses or used to use DR for their system... but their shipping is much different so maybe they run shipping a different way at EA store. Because whenever i ordered physical items from there the shipping was always fast and packaged well.

Originally Posted by OregonDealz We have with Square Store...

Wait, Square Enix's online game store uses them too? That's weird. I've ordered from their merchandise store (which is completely separate) at least a couple of times in the past, and have rarely had any major problems with them, so I know they know how to do online retail. Perhaps Squeenix should get their Official Goods Online Shop people to handle their game sales as well

Got a shipping confirmation email, but there was no tracking number in it or on the website.

Checked my credit card account, and there's a pending charge for my order. Progress!

Don't know when it'll ship yet, but thankfully, I'm not in a big rush.

Mine says it's in process and I have been charged

Originally Posted by Jinque Got a shipping confirmation email, but there was no tracking number in it or on the website.

Same. Fingers crossed they packed it well

Originally Posted by Jinque Got a shipping confirmation email, but there was no tracking number in it or on the website.

Same.

Really really hope if there's an LE of Tales of Xilia they don't use DR...

Originally Posted by Zmonkay Same. Really really hope if there's an LE of Tales of Xilia they don't use DR...

I'm hoping a CE of Tales of Xillia isn't Namco online store only exclusive at all! Want it to be at Amazon/etc, but I'll settle for any CE at all, considering we didn't get one for Tales of Graces f.

Oh, but it is not looking good at at all. Naruto LE is a Namco Bandai online store only exclusive http://store.namcobandaigames.com/st...oryId.55939400

I managed to get an order in for Ni No Kuni Wizard edition yesterday over the phone and mine has shipped out today.

Anyways I will try to see if I can help those that received a shipped email but no tracking number.

Go to the UPS website linked here. Click on the "Track by Reference" drop down menu. In the "Shipment Reference" box put in your Namco order #. For "Shipment date Range" put in dates ranging from this Sunday to today. "Destination Country" as United States, and your own Zip Code. Hit the "Track" button and UPS should give you a tracking number for your package. Hope this helps some of you guys out.

^The above method probably will work for those who did not get a shipping confirmation depending on if Digital River made a shipping label or not.