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Originally Posted by ckc4043 Excuse me. How can I find laptop deal in Internet ?

Originally Posted by dinovelvet

I am so sorry that I do not know which forum like cheapness gamer have laptop deal.

http://www.bestbuy.com/site/Lenovo+-...&skuId=6733472

Is that one the same as $187.99 bf deal one?

Black Ops II Care Package (xbox and ps3) - like new - $135
http://www.amazon.com/gp/offer-listi...rchant&sr=1-30

http://www.amazon.com/gp/offer-listi...A2L77EE7U53NWQ

Can anyone interpret what this means? The item is listed as very good used. I assume I could just return it if I dont like the quality. Its for a DS lite $91. Need to get one for a gift and it was the color she wanted.

Last chance! Last days to get this item at our lowest price yet. Fully playable game is included; downloadable content (DLC) or codes for online play may require additional purchase. Missing shrink-wrap, activation codes for bonus online content may be missing or expired.

Originally Posted by dinovelvet

I just got two like-new Vita games that I ordered over the weekend and both of them arrived with big circular holes punched through the original UPC code on the cover art insert (which was beneath the standard AWD UPC sticker on the case). Have any of you guys experienced the same thing recently? I hope this isn't a new AWD SOP.

Originally Posted by scott_matthews I just got two like-new Vita games that I ordered over the weekend and both of them arrived with big circular holes punched through the original UPC code on the cover art insert (which was beneath the standard AWD UPC sticker on the case). Have any of you guys experienced the same thing recently? I hope this isn't a new AWD SOP.

That means they were a review/promo copy.

I ordered a $34.99 Black Ops II for Xbox and just got the PS3 version in. I called customer service and the person I spoke to basically just offered me to return it for a refund. Even with slight arguing on my part. Where's the legendary customer service I've heard so much about? "Sorry we sent you the wrong game, now go to UPS and mail it back to us."

Originally Posted by Crucial Kenny I ordered a $34.99 Black Ops II for Xbox and just got the PS3 version in. I called customer service and the person I spoke to basically just offered me to return it for a refund. Even with slight arguing on my part. Where's the legendary customer service I've heard so much about? "Sorry we sent you the wrong game, now go to UPS and mail it back to us."

Why do people think that they are always going to get tons of promotional credit on any little mistakes?
I'm sure they made it easy for you to return.
Also, please note that you bought a $34.99 game, which is an insignificant amount of money (in the grand scheme of things). Do you actually think that Amazon just hand out these 'gifts' for every little purchase?
Last year I bought a $250 piece of furniture. It came broken. Amazon said put it back in the box, and ship it back to us. I had a replacement before I ever sent mine in. But, I never called anybody to ask for 'gifts'. If they give them to you, nice! Otherwise, stop whining!

Originally Posted by Crucial Kenny I ordered a $34.99 Black Ops II for Xbox and just got the PS3 version in. I called customer service and the person I spoke to basically just offered me to return it for a refund. Even with slight arguing on my part. Where's the legendary customer service I've heard so much about? "Sorry we sent you the wrong game, now go to UPS and mail it back to us."

It used to be legendary - last summer, I ordered two games and the cases were cracked - they gave me a $10 credit without me even asking for one, I just went to complain about the packaging so they'd fix it. But Amazon's gone downhill all over - just recently they told me to return an item and reorder it instead of giving me the $1.95 price difference

At the very least, you should be able to return it without paying shipping because it was their error.

Originally Posted by black_hand313 It used to be legendary - last summer, I ordered two games and the cases were cracked - they gave me a $10 credit without me even asking for one, I just went to complain about the packaging so they'd fix it. But Amazon's gone downhill all over - just recently they told me to return an item and reorder it instead of giving me the $1.95 price difference At the very least, you should be able to return it without paying shipping because it was their error.

I ordered a PS3 a couple years back and it arrived with a beat up, opened box from FedEx, I wanted to complain about that and they refunded the entire order. I told them that wouldn't be necessary, and the system ended up being defective anyways, but still...

Originally Posted by scott_matthews I just got two like-new Vita games that I ordered over the weekend and both of them arrived with big circular holes punched through the original UPC code on the cover art insert (which was beneath the standard AWD UPC sticker on the case). Have any of you guys experienced the same thing recently? I hope this isn't a new AWD SOP.

They've been mutilating my upcs lately also.

Originally Posted by Crucial Kenny I ordered a $34.99 Black Ops II for Xbox and just got the PS3 version in. I called customer service and the person I spoke to basically just offered me to return it for a refund. Even with slight arguing on my part. Where's the legendary customer service I've heard so much about? "Sorry we sent you the wrong game, now go to UPS and mail it back to us."

Did you want an Amazon employee to drive to your house and pick it up? You got a refund - and rightfully so. Case closed.

Originally Posted by Crucial Kenny I ordered a $34.99 Black Ops II for Xbox and just got the PS3 version in. I called customer service and the person I spoke to basically just offered me to return it for a refund. Even with slight arguing on my part. Where's the legendary customer service I've heard so much about? "Sorry we sent you the wrong game, now go to UPS and mail it back to us."

wow, talk about entitlement...

they give credit for damaged items sometimes. you just got the wrong game, which they'll exchange for you, which is all you deserve.

Originally Posted by dragonjud Why do people think that they are always going to get tons of promotional credit on any little mistakes? I'm sure they made it easy for you to return. Also, please note that you bought a $34.99 game, which is an insignificant amount of money (in the grand scheme of things). Do you actually think that Amazon just hand out these 'gifts' for every little purchase? Last year I bought a $250 piece of furniture. It came broken. Amazon said put it back in the box, and ship it back to us. I had a replacement before I ever sent mine in. But, I never called anybody to ask for 'gifts'. If they give them to you, nice! Otherwise, stop whining!

Wow, calm down man. I really just wanted the product I originally ordered. It's not available now since it was a warehouse deal. I didn't call and ask for promo credit. I would be happy if they offered me $5. You had a replacement sent before you even made your return.

Originally Posted by black_hand313 It used to be legendary - last summer, I ordered two games and the cases were cracked - they gave me a $10 credit without me even asking for one, I just went to complain about the packaging so they'd fix it. But Amazon's gone downhill all over - just recently they told me to return an item and reorder it instead of giving me the $1.95 price difference At the very least, you should be able to return it without paying shipping because it was their error.

Yeah, those are the types of stories I'd always hear about. Guess they have just went downhill some.

How come no one can read what Crucial Kenny even wrote?

Did they say they wanted free money? No.

They are annoyed because they ordered an item and got the wrong one and they were not offered to get the right item they ordered. Imagine if you go to a restaurant, order your favorite food item (let's say it's a hamburger for argument sake), you get your meal but it's a pork chop. You tell the waiter this is not what you ordered, they say "Sorry here is your money back, just give us the food", you then go to order another hamburger and they say "sorry...we don't have any left", but they had some when you initially ordered your burger and they screwed up.

All he wants is the hamburger he ordered. He doesn't want a refund or credit, he wants what he paid for. Granted amazon does not need to do that, they need to either give him what he ordered or a refund and they are offering a refund, but that doesn't make it right it just makes it like it never happened.

Originally Posted by Saix_XIII How come no one can read what Crucial Kenny even wrote? Did they say they wanted free money? No. They are annoyed because they ordered an item and got the wrong one and they were not offered to get the right item they ordered. Imagine if you go to a restaurant, order your favorite food item (let's say it's a hamburger for argument sake), you get your meal but it's a pork chop. You tell the waiter this is not what you ordered, they say "Sorry here is your money back, just give us the food", you then go to order another hamburger and they say "sorry...we don't have any left", but they had some when you initially ordered your burger and they screwed up. All he wants is the hamburger he ordered. He doesn't want a refund or credit, he wants what he paid for. Granted amazon does not need to do that, they need to either give him what he ordered or a refund and they are offering a refund, but that doesn't make it right it just makes it like it never happened.

I think people jumped on him because he asked "where is the legendary customer service I hear about?"

To be legendary, you got to really do something far above "average/normal" customer service.

Restaurants usually do fix your order for you if they got it wrong, but I personally wouldn't say that qualifies them as having "legendary customer service."

Originally Posted by Saix_XIII How come no one can read what Crucial Kenny even wrote? Did they say they wanted free money? No. They are annoyed because they ordered an item and got the wrong one and they were not offered to get the right item they ordered. Imagine if you go to a restaurant, order your favorite food item (let's say it's a hamburger for argument sake), you get your meal but it's a pork chop. You tell the waiter this is not what you ordered, they say "Sorry here is your money back, just give us the food", you then go to order another hamburger and they say "sorry...we don't have any left", but they had some when you initially ordered your burger and they screwed up. All he wants is the hamburger he ordered. He doesn't want a refund or credit, he wants what he paid for. Granted amazon does not need to do that, they need to either give him what he ordered or a refund and they are offering a refund, but that doesn't make it right it just makes it like it never happened.

He ordered from Amazon Warehouse where this is no guarantee stock of anything. If he ordered from Amazon they'd correct the order but they aren't going to give him a new copy from their main business just to right this. It's a sorry for the mistake, here's your money, try again if you wish.

What kills me is that the solution requires time and effort on his part when it wasn't his mistake. Somehow he should be reimbursed for that. Legendary or not there is courteous.