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Originally Posted by Zenjiro Looks like only a few got a free game theyre not offering EVERYONE a free game.

Indeed, this is super highly YMMV.

try different emails?

this is the response I got

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Dear Konami Customer,
Thank you for contacting Konami Customer Support. Unfortunately, we cannot assist you in this matter as we only provide support for North/South American (NTSC) released titles. We regret to inform you that you will need to contact Konami of Europe regarding your request, as they are in charge of the games distributed in your area.
Their website is: http://www.games.konami-europe.com/support or http://uk.games.konami-europe.com/games or you can call them at: +44 (0) 20 8987 5730.
Or email them at:
Global customer support:
support@konami-europe.net
We apologize for the inconvenience, and thank you for your understanding.
Best Regards,

Konami Customer Support
------------

WTF i am from NA

Originally Posted by FerDK I just received an answer to my email (I sent it last night). As you can see, no luck here, this is absurd, this looks like a copy/paste response on their behalf. """ Dear Konami Customer, Thank you for contacting Konami Customer Support about this issue. We understand your frustrations at having waited so long for an announcement regarding the patch for the XBOX 360 version of Silent Hill HD Collection. But unfortunately due to technical constraints we simply will be unable to patch the XBOX 360 version and sincerely apologize for the inconvenience. Best Regards, Konami Customer Support """ Go to hell Konami

I got this, too.

Only the ones who deserved a free game got one, not the ones who needed one.

Originally Posted by VidgamesgivemeA_D_D Only the ones who deserved a free game got one, not the ones who needed one.

Okay well who do you think "deserves" a free game? I bought this game new gladly already knowing what problems it had. I found my receipt luckily and I'd say that every Silent Hill fan who bought this game new should get a free game since we're stuck with a broken piece of shit. The stupidity of the quoted post I just cant seem to wrap my head around.

Originally Posted by Zenjiro Okay well who do you think "deserves" a free game? I bought this game new gladly already knowing what problems it had. I found my receipt luckily and I'd say that every Silent Hill fan who bought this game new should get a free game since we're stuck with a broken piece of shit. The stupidity of the quoted post I just cant seem to wrap my head around.

ROFL, it's called a joke guess you haven't seen The Dark Knight. Really it was meant to make fun of Konami's ass-backwards logic about how they decide who gets one and who doesn't. It was over your head apparently.

Yeah they are definitely giving conflicting information. I read a post on another site where Konami asked him to send the game back. They would then switch it for an XBOX game from the list. I did get the offer for the free game, but I was nice and specifically asked if I could switch it out for the PS3 version. They asked me for my receipt before they offered anything.

I think it may just depend on your attitude in the email, when you emailed, and who looked at it.

Originally Posted by VidgamesgivemeA_D_D ROFL, it's called a joke guess you haven't seen The Dark Knight. Really it was meant to make fun of Konami's ass-backwards logic about how they decide who gets one and who doesn't. It was over your head apparently.

I think this might have gone over better had you actually quoted the movie. Your post and the movie quote don't really match all that well.

"Because he's the hero Gotham deserves, but not the one it needs right now..."

Is a long way from: "Only the ones who deserved a free game got one, not the ones who needed one."

But, yeah totally his fault...

heres the response i got yeaterday

"Should you retain a copy of your receipt dated before 08.08.2012, and it was purchased new from a recognized retailer, we may be able to offer you an exchange if you no longer wish to keep your copy of Silent Hill HD Collection for the Xbox 360."

i honestly didnt have much of a problem with SH so far, just haven't finished because i was expecting a patch. i dont want to send in my copy :|

EDIT: but then again i havent played more than an hour of it

Originally Posted by VidgamesgivemeA_D_D ROFL, it's called a joke guess you haven't seen The Dark Knight. Really it was meant to make fun of Konami's ass-backwards logic about how they decide who gets one and who doesn't. It was over your head apparently.

if you arent that funny then you probably should try to make jokes

Personally, I haven't been paying attention to what's going on with the patch. I purchased the 360 version, tried it a bit realized the audio channels were reversed, the footsteps sounded stupid, etc. went on to play Downpour, which I loved aside from most of the monsters, and figured I'd get back to it when they patched it.

So they put the time and effort into patching the PS3 version but not the 360 version? Seems a little ed up. From their response they say it's due to technical constraints that they are unable to patch it. If they aren't just blowing smoke and it is truly fubar and can't be fixed with a patch, then they should do a recall and replace it with a properly fixed version.

It really sucks being a Silent Hill fan ... I wish someone could make a franchise worthy of replacing it ... preferably someone other than Konami!

Originally Posted by hollowfreak Personally, I haven't been paying attention to what's going on with the patch. I purchased the 360 version, tried it a bit realized the audio channels were reversed, the footsteps sounded stupid, etc. went on to play Downpour, which I loved aside from most of the monsters, and figured I'd get back to it when they patched it. So they put the time and effort into patching the PS3 version but not the 360 version? Seems a little ed up. From their response they say it's due to technical constraints that they are unable to patch it. If they aren't just blowing smoke and it is truly fubar and can't be fixed with a patch, then they should do a recall and replace it with a properly fixed version. It really sucks being a Silent Hill fan ... I wish someone could make a franchise worthy of replacing it ... preferably someone other than Konami!

Well the main problem lies with Microsoft (and I believe Sony does it too) charging developers for every patch after their first one. Konami patched the one they believed to have the most problems and skipped out on patching the 360 version for this reason. I don't really blame Microsoft as they're completely in the right here. Konami released a half assed collection and they should have to answer for it.

Originally Posted by Zenjiro Well the main problem lies with Microsoft (and I believe Sony does it too) charging developers for every patch after their first one. Konami patched the one they believed to have the most problems and skipped out on patching the 360 version for this reason. I don't really blame Microsoft as they're completely in the right here. Konami released a half assed collection and they should have to answer for it.

How exactly is Microsoft in the right here?

All developers get one free patch.

Originally Posted by mitch079 How exactly is Microsoft in the right here?

It's a deterrent to developers from releasing a buggy piece of crap while rushing to complete a project for a deadline. They get one free shot to fix everything, after that it eats into their profits.

For the most part, I think the idea is great in theory but does not work in practice as evidenced here and with Fez.

I hope this strains Hideo Kojima's relationship with Microsoft and keeps MGS5 exclusive to Sony.

Where MGS should be.

Originally Posted by bdb2m It's a deterrent to developers from releasing a buggy piece of crap while rushing to complete a project for a deadline. They get one free shot to fix everything, after that it eats into their profits. For the most part, I think the idea is great in theory but does not work in practice as evidenced here and with Fez.

And every Bethesda game ever released! Microsoft is in the right because these patches are on their servers. These games should be up to the consumers standards upon release we pay our hard earned money for these games only to get shitted on by lazy companies like Konami who hire scrubs that couldn't even handle porting a game. I'd hate to play their own games! I forgot who put out this collection for for Konami but there should've been more communication about this games problems between both parties. It really makes me angry that two old games that I played years ago run better than their re released counterparts in 2012.

A few developers stubborn enough to not patch their game because of having to pay thats their fault not Microsofts. The system works fine, its just lazy developers like the Fez guy, Konami, and Gabe Newell that have had any problem with it.

Originally Posted by ITDEFX I will LOL at the guy who picks Rumble Roses.

I actually sold a new copy of Rumble Roses XX that I got for $5 at Kmart for $65 on Amazon a couple months ago. *I know you are probably referencing the original, just saying lol*.

I'd seriously pick a new copy of Suikoden 3, someone will buy it for well over its worth..

Originally Posted by Zenjiro And every Bethesda game ever released! Microsoft is in the right because these patches are on their servers. These games should be up to the consumers standards upon release we pay our hard earned money for these games only to get shitted on by lazy companies like Konami who hire scrubs that couldn't even handle porting a game. I'd hate to play their own games! I forgot who put out this collection for for Konami but there should've been more communication about this games problems between both parties. It really makes me angry that two old games that I played years ago run better than their re released counterparts in 2012. A few developers stubborn enough to not patch their game because of having to pay thats their fault not Microsofts. The system works fine, its just lazy developers like the Fez guy, Konami, and Gabe Newell that have had any problem with it.

Well the problem is twofold. The first is here, the game comes out less than ideal, the patch doesn't fix everything, but it didn't sell enough to warrant paying for the patch again, so the consumer is screwed.

The second is with companies like Bethesda as you said who make games like Skyrim that sell so much, that it really doesn't matter if it comes out buggy or not. They have the profits that the amount charged doesn't mean anything, so Skyrim is coming out on 11-11 whether it's done cooking or not. 10 patches later, it'll be where it should be.

I think in theory, this is a great idea and should cut down on broken releases, but in practice, bullshit like this happens and leaves the consumers that paid for a working product screwed. I would much rather have free patches because apparently the system doesn't stop anyone from releasing broken code, but it does keep some developers from fixing it later.

Originally Posted by Zenjiro if you arent that funny then you probably should try to make jokes

Well you didnt even get the joke so how do you know if it's funny?

I guess we all have to be serious for this clown who's butthurt.