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Amazon PCDD - Mayhem! Has Begun $19.99 Firaxis Pack, $19.99 Fifa 13 Bundle and more!

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amazon, cosmic savings, gaben love tony, kilroy was here, paddington the deal maker, stellar deals, tony appreciation thread

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Old 01-30-2013, 07:34 PM   #4281
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Thanks for the help Tony. Sucks about having to contact CS though, I have nothing but headaches with them and stuff like this though... explaining that I'm missing content since the product was "relaunched" but they will only see the new one... yuck. Maybe I just roll the really dumb CS people :(

Not that I've tried for this specific one yet, just speaking from past experience. :/ I love me some Amazon for several years, but I draw the short-bus support reps every time.
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Old 01-30-2013, 07:36 PM   #4282
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Originally Posted by callmewoof View Post
Thanks for the help Tony. Sucks about having to contact CS though, I have nothing but headaches with them and stuff like this though... explaining that I'm missing content since the product was "relaunched" but they will only see the new one... yuck. Maybe I just roll the really dumb CS people :(

Not that I've tried for this specific one yet, just speaking from past experience. :/ I love me some Amazon for several years, but I draw the short-bus support reps every time.
Same here. That's not going to be easy to drill through their heads...

Last time they were utterly incompetent though they just gave me a $10 credit.
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Old 01-30-2013, 07:39 PM   #4283
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Originally Posted by stupidproz1 View Post
Also wondering IF the DLC ends up coming thru on the Fable bundle, will early buyers get the DLC? Any clarification on this would be greatly appreciated.
Negative the bundle is as is.

Cheers,
Tony
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Old 01-30-2013, 07:41 PM   #4284
Quote:
Originally Posted by Amazon DVG Deals View Post
Negative the bundle is as is.

Cheers,
Tony
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Old 01-30-2013, 07:43 PM   #4285
Quote:
Originally Posted by callmewoof View Post
Thanks for the help Tony. Sucks about having to contact CS though, I have nothing but headaches with them and stuff like this though... explaining that I'm missing content since the product was "relaunched" but they will only see the new one... yuck. Maybe I just roll the really dumb CS people :(

Not that I've tried for this specific one yet, just speaking from past experience. :/ I love me some Amazon for several years, but I draw the short-bus support reps every time.
Quote:
Originally Posted by Idiotekque View Post
Same here. That's not going to be easy to drill through their heads...

Last time they were utterly incompetent though they just gave me a $10 credit.
Hey guys,

This is actually a function of me needing to do a better job letting CS know what's up. I just did that for this issue though so hopefully the message has gotten around by the time you contact them.

FYI Idiotkque, my instructions to CS in cases like this are usually "just refund the customer so they can re-buy the pack". It sounds like this might have been applied to more than just the specific situations I ping them about, I'll follow up with this as well.

Cheers,
Tony
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Old 01-30-2013, 07:43 PM   #4286
Nevermind.

Last edited by rankored; 01-30-2013 at 09:37 PM..
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Old 01-30-2013, 07:44 PM   #4287
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Originally Posted by StickyWaffles View Post
I bought the Traitor's Keep DLC on the Xbox, and it was AWESOME. First time I had ever played DLC and enjoyed it more than the base game, which I was also a huge fan of. The rest of the DLC is worthless from what I heard. Understone got very poor reviews, I think I bought it for a couple bucks, but never played it. Anyways, awesome deals, grabbed this and the Microsoft Indie Bundle.
+1

I loved trator's keep. I probably spent about 9hrs doing everything, but expect 5-9hrs max. Understone was only maybe an hour of playtime. It wasnt bad DLC if you get it in a pack, but not worth a seperate purchase IMO.
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Old 01-30-2013, 07:46 PM   #4288
Quote:
Originally Posted by Amazon DVG Deals View Post
Hey guys,

This is actually a function of me needing to do a better job letting CS know what's up. I just did that for this issue though so hopefully the message has gotten around by the time you contact them.

FYI Idiotkque, my instructions to CS in cases like this are usually "just refund the customer so they can re-buy the pack". It sounds like this might have been applied to more than just the specific situations I ping them about, I'll follow up with this as well.

Cheers,
Tony
That did happen once... but they were a little overzealous with your instructions and refunded me even before I asked for a refund. >_> My original question that time was "I bought this game and now the Steam version is available. Can I exchange it somehow?", and the very first reply was "No, but I just gave you a refund."

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Old 01-30-2013, 07:50 PM   #4289
Aww, no DLCs? Guess I'll buy it somewhere in the future then, thanks for the awesome deals anyway Tony!
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Old 01-30-2013, 07:50 PM   #4290
Quote:
Originally Posted by Idiotekque View Post
That did happen once... but they were a little overzealous with your instructions and refunded me even before I asked for a refund. >_> My original question that time was "I bought this game and now the Steam version is available. Can I exchange it somehow?", and the very first reply was "No, but I just gave you a refund."


Being proactive?
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Old 01-30-2013, 07:50 PM   #4291
Tony - is there some kind of bonus I can nominate you for? Best customer rep I've ever seen. :O
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Old 01-30-2013, 07:54 PM   #4292
Anyone with a spare coupon they not going to use? I didn't' get one =( Thanks!
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Old 01-30-2013, 07:56 PM   #4293
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Originally Posted by callmewoof View Post
tony - is there some kind of bonus i can nominate you for? Best customer rep i've ever seen. :o
+1
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Old 01-30-2013, 07:58 PM   #4294
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Originally Posted by callmewoof View Post
Tony - is there some kind of bonus I can nominate you for? Best customer rep I've ever seen. :O
Agreed, don't know what we'd do without him.
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Old 01-30-2013, 08:00 PM   #4295
Quote:
Originally Posted by Amazon DVG Deals View Post
Negative the bundle is as is.

Cheers,
Tony
Ouch. This is definitely not what I expected. Was this mentioned previously? I had been under the impression that it would likely be added later, so I bought and redeemed Fable 3. I would have definitely skipped this deal and gone with the Paradox Seas Bundle had I known there would be no Fable 3 DLC.

I sent you a PM earlier about my early November Prototype Pack purchase EC promo credit. I am really going to need that now. I hope you can at least put that through for me!
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Old 01-30-2013, 08:02 PM   #4296
Quote:
Originally Posted by Amazon DVG Deals View Post
Negative the bundle is as is.

Cheers,
Tony
Curious - will you guys do a DLC Only Bundle w/ just all of the F3 DLC?
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Old 01-30-2013, 08:02 PM   #4297
One question guys, why I can't apply my coupon on the Fable III bundle?
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Old 01-30-2013, 08:03 PM   #4298
When is the sale on the Fable bundle over?
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Old 01-30-2013, 08:06 PM   #4299
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Originally Posted by Lord Xoan View Post
One question guys, why I can't apply my coupon on the Fable III bundle?
Should be applied at checkout. If it doesnt, are you sure you have coupons left?.
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Old 01-30-2013, 08:09 PM   #4300
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Originally Posted by smurfinaus View Post
Should be applied at checkout. If it doesnt, are you sure you have coupons left?.
Yup I had 1 coupon left :(
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