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Deal/Shopping Discussions & Bragging Rights - Talk about any video game deals, video game stores, and game shopping in general; brag about great deals you've taken advantage of too.

The General eBay Rant Thread

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Old 03-21-2013, 01:47 PM   #401
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I am very mad.

Won an untested virtual boy with 3 games for 50 3 weeks ago. Guy sends a message a week later saying he just moved and can't find it but will keep looking. He then ignores me for a week ignoring 3 messages before randomly refunding me. Waits a few days and relists for 180. Guy had 100% feedback. Not anymore. (Not to mention an absurd price. There isn't a rare game or anything, lmao. Might get 80-100)
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Old 03-21-2013, 03:07 PM   #402
I've had a similar case before. I sniped a Black Ops Prestige for $90 new when it was worth $200 - $300 at the time and the seller said they had mailed it even though there was no tracking #. I never received it and they said they would just refund me and take it as a loss. I'm pretty sure they just relisted it for a higher BIN price and never shipped it. I neg'd their account when they had a near perfect rating at the time.

On the flip side, they still had to pay the eBay fees on it still so I guess I take some comfort that they had to eat the costs which was about $10 ::shrug::

kodave - I would leave it alone since as you said you don't want to risk any blowback on your associated AMZ accounts.

Last edited by Donut2922; 03-21-2013 at 06:28 PM..
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Old 03-21-2013, 03:13 PM   #403
If you negative feedback, don't they just do it back?
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Old 03-21-2013, 03:17 PM   #404
Quote:
Originally Posted by granturismo View Post
If you negative feedback, don't they just do it back?
A buyer can't receive anything but positive feedback so that would be impossible. The seller could leave a "false positive" for the buyer... something like:

"+" Buyer is a scammer, filed fraudulent claim....

^ But leaving false positives is a policy violation and if you get reported enough times they can shut your account down
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Old 03-21-2013, 03:52 PM   #405
Crappy sellers in the past just opened the door for crappy buyers now, I wouldn't be surprised if they are the same people.
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Old 03-21-2013, 04:11 PM   #406
Quote:
Originally Posted by GBAstar View Post
A buyer can't receive anything but positive feedback so that would be impossible. The seller could leave a "false positive" for the buyer... something like:

"+" Buyer is a scammer, filed fraudulent claim....

^ But leaving false positives is a policy violation and if you get reported enough times they can shut your account down
Oh wow, i resisted giving negative feedback a lot to avoid them doing the same.
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Old 03-21-2013, 04:29 PM   #407
Quote:
Originally Posted by granturismo View Post
Oh wow, i resisted giving negative feedback a lot to avoid them doing the same.
That is why, according to eBay, they removed the ability for sellers to leave buyers negative feedback.

They claimed that in most instances if a buyer left a seller negative feedback it was almost a guarantee that the seller was going to leave retaliatory negative feedback....

...which I'm sure is true. It makes it more difficult to pick up on a bad buyer now though. You can use sites like www.toolhaus.org to see the type of feedback that a buyer leaves (it will show negatives/neutrals left) but most good scammers don't leave feedback at all because they are smart enough where they don't want to leave a visible trail.
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Old 03-21-2013, 06:35 PM   #408
one rant of mine: eBay giving sellers only 5 feedback revision requests for buyers for every 1,000 sales.

Jesus that's just half of 1% of sales! I've had buyers mistakenly leave false negatives on my account when they meant it to be positive. It rarely happens but that makes no sense to limit that request. A buyer doesn't have to do it unless they want to anyway. The times I've had my feedback revised are only when I actually send the request and it shows up in their inbox. The buyer never initiates it and takes care of it on their own. They want their hands held so I need to go through the request so they can change it themselves. If I hit 5 revisions and get left with a false negative, chances are good that the buyer will respond to my email and say "yeah sorry that was a mistake" but not do anything unless I send the request for them. But then I'll have hit my limit by then. That is sooooo stupid.
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Old 03-21-2013, 06:43 PM   #409
Quote:
Originally Posted by Donut2922 View Post
one rant of mine: eBay giving sellers only 5 feedback revision requests for buyers for every 1,000 sales.

Jesus that's just half of 1% of sales! I've had buyers mistakenly leave false negatives on my account when they meant it to be positive. It rarely happens but that makes no sense to limit that request. A buyer doesn't have to do it unless they want to anyway. The times I've had my feedback revised are only when I actually send the request and it shows up in their inbox. The buyer never initiates it and takes care of it on their own. They want their hands held so I need to go through the request so they can change it themselves. If I hit 5 revisions and get left with a false negative, chances are good that the buyer will respond to my email and say "yeah sorry that was a mistake" but not do anything unless I send the request for them. But then I'll have hit my limit by then. That is sooooo stupid.
I've actually contacted eBay CSR about that. Their response was that they want you resolve issues with your buyer BEFORE they leave feedback. And I understand their stance and it would make sense if the majority of feedback revision requests were used the way the think they are (i.e. you provided poor customer serivce--->buyer leaves negative---->you rectify the situation---->buyer revises feedback accordingly)

HOWEVER as you mentiond the majority of the feedbacks I have had to try and revise will be something like:

"Negative" : Good Seller

^ Not kidding. I've gotten negatives and neutrals with comments like "Good Seller" or "Good Item" with no explanation as to why they chose that rating.


Other things I've gotten:

"Negative" Didn't receive item:

Follow-up from buyer: Sorry.... wrong seller! Please disregard


^ and either way eBay requires you submit a feedback revision request to get those moved. Even the ones where the buyer admits in the feedback that they made a mistake or left it for the wrong buyer eBay STILL requires that you use a feedback request revision.
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Old 03-21-2013, 07:11 PM   #410
Not exactly a rant, but I figure you guys might have seen something like this before.

I had two packages sold on eBay to mail out (one via Media Mail and one via Priority). When I got to the post office after class, the line was pretty long (the entire lobby was full and people were lining up outside), so I left my stuff in the usual area where they accept prepaid packages.

The next day, I took a look to see if they were on their way - and both of them had been scanned as delivered at the post office that afternoon.

I haven't had a chance to drop by or call the post office yet, and USPS customer service hasn't replied to my complaint. How hosed am I?
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Old 03-21-2013, 07:19 PM   #411
Quote:
Originally Posted by GBAstar View Post
I've actually contacted eBay CSR about that. Their response was that they want you resolve issues with your buyer BEFORE they leave feedback. And I understand their stance and it would make sense if the majority of feedback revision requests were used the way the think they are (i.e. you provided poor customer serivce--->buyer leaves negative---->you rectify the situation---->buyer revises feedback accordingly)

HOWEVER as you mentiond the majority of the feedbacks I have had to try and revise will be something like:

"Negative" : Good Seller

^ Not kidding. I've gotten negatives and neutrals with comments like "Good Seller" or "Good Item" with no explanation as to why they chose that rating.


Other things I've gotten:

"Negative" Didn't receive item:

Follow-up from buyer: Sorry.... wrong seller! Please disregard


^ and either way eBay requires you submit a feedback revision request to get those moved. Even the ones where the buyer admits in the feedback that they made a mistake or left it for the wrong buyer eBay STILL requires that you use a feedback request revision.
I thought buyers didn't need a feedback revision form to be submitted by the seller to change their feedback - even so it really shouldn't matter when the buyer is the one that chooses to change it in the end. So limiting it to only 5 for every 1,000 is just asinine. Corporations will spend tons of money on customer service but I swear sometimes the most fundamental processes should just be set by common sense.

I've gotten invites from eBay to attend workshops to voice my opinions but I have a day job so I can never attend these things otherwise I would. But I'd be surprised if other sellers have never mentioned issues like this to them either. Apparently, nothing changes. They only seem motivated to change when big brother Amazon is kicking their butt.

So it seems like I couldn't get a consensus on my question from the last page, so I'll ask again in case anybody knew: For a multi-quantity BIN listing, does eBay charge an insertion fee for each quantity in a listing (i.e. the quantity xfee) or do they charge per listing only (i.e. once xfee)?
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Old 03-21-2013, 07:23 PM   #412
Quote:
Originally Posted by Lemstar View Post
Not exactly a rant, but I figure you guys might have seen something like this before.

I had two packages sold on eBay to mail out (one via Media Mail and one via Priority). When I got to the post office after class, the line was pretty long (the entire lobby was full and people were lining up outside), so I left my stuff in the usual area where they accept prepaid packages.

The next day, I took a look to see if they were on their way - and both of them had been scanned as delivered at the post office that afternoon.

I haven't had a chance to drop by or call the post office yet, and USPS customer service hasn't replied to my complaint. How hosed am I?
I had this same exact thing happen to me not too long ago. Checking it's still showing up as delivered to my post office on 12-22-13. I took the DC# to the post office and they were able to print up a page that had the correct information.
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Old 03-21-2013, 10:56 PM   #413
The hell is with ebay capping the shipping charges? I'm assuming it's because assholes will jack up the shipping charges to ridiculous amounts, but if you're too stupid to check the price of shipping before you bid than tough shit imo.

I'm selling some stuff that would cost more than what they cap it at to ship.
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Old 03-21-2013, 10:59 PM   #414
Quote:
Originally Posted by Donut2922 View Post
I thought buyers didn't need a feedback revision form to be submitted by the seller to change their feedback - even so it really shouldn't matter when the buyer is the one that chooses to change it in the end. So limiting it to only 5 for every 1,000 is just asinine. Corporations will spend tons of money on customer service but I swear sometimes the most fundamental processes should just be set by common sense.

I've gotten invites from eBay to attend workshops to voice my opinions but I have a day job so I can never attend these things otherwise I would. But I'd be surprised if other sellers have never mentioned issues like this to them either. Apparently, nothing changes. They only seem motivated to change when big brother Amazon is kicking their butt.

So it seems like I couldn't get a consensus on my question from the last page, so I'll ask again in case anybody knew: For a multi-quantity BIN listing, does eBay charge an insertion fee for each quantity in a listing (i.e. the quantity xfee) or do they charge per listing only (i.e. once xfee)?
I only sell BIN (well almost only). You only get charged for the initial listing (unless it is a variant listing---usually seen in clothing if you have different colors or styles and use drop down boxes on one main listing instead of creating individual listings for each color and style)

So basically if you create a listing with a quantity of say 10 (just an example) you only get charged the regular fee. If you set it up as GTC (good till cancelled) it will run forever and you will be charged the insertion fee every thirty days. It will only end if you cancel the listing or sell out of inventory. If you sell out and choose to relist more you will have to pay to insert it again. You can however edit the quantity at any time and add or subtract units.
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Old 03-22-2013, 01:19 AM   #415
Quote:
Originally Posted by hotpocket View Post
The hell is with ebay capping the shipping charges? I'm assuming it's because assholes will jack up the shipping charges to ridiculous amounts, but if you're too stupid to check the price of shipping before you bid than tough shit imo.

I'm selling some stuff that would cost more than what they cap it at to ship.
You can use calculated shipping to get around it. The only problem is you risk getting a low DSR for shipping costs. When I sold a Guitar Hero bundle last year, there was no way I was shipping it for $4 since on an item like that the shipping costs varied a lot. Like under $10 to ship it within a few hours away, almost $20 to ship it to the other end of the country.
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Old 03-22-2013, 12:01 PM   #416
Quote:
Originally Posted by GBAstar View Post
I only sell BIN (well almost only). You only get charged for the initial listing (unless it is a variant listing---usually seen in clothing if you have different colors or styles and use drop down boxes on one main listing instead of creating individual listings for each color and style)

So basically if you create a listing with a quantity of say 10 (just an example) you only get charged the regular fee. If you set it up as GTC (good till cancelled) it will run forever and you will be charged the insertion fee every thirty days. It will only end if you cancel the listing or sell out of inventory. If you sell out and choose to relist more you will have to pay to insert it again. You can however edit the quantity at any time and add or subtract units.
So that means that in a 30 day list period, the BIN with x10 quantity will cost the same as the BIN with x1 quantity? It would be more cost effective to list all quantities in one listing?
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Old 03-22-2013, 12:03 PM   #417
Quote:
Originally Posted by Donut2922 View Post
So that means that in a 30 day list period, the BIN with x10 quantity will cost the same as the BIN with x1 quantity? It would be more cost effective to list all quantities in one listing?
Yep. Exactly how it works.

You will however be charged final value fees (FVF) for each item sold.

If a buyer purchases three in one transaction (let's pretend the items cost $50 each) you will be charged the FVF on $50 x 3 for that transaction.

Not $50 x1

or $150 x1


^ Just incase you didn't know the FVF on $50 x3 is more then $150 x 1
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Old 03-22-2013, 07:29 PM   #418
So it looks like starting May 1st Video Game Fees will jump 1% on non-store sales. Looks like Ebay is going with a flat 10% fee. Kind of sucks for the occasional seller like myself. The discounts for having a store might work out for some people with high volume.
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Old 03-22-2013, 08:56 PM   #419
It's good for anyone who only does fixed price listings though, it's going from 13% to 10%
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Old 03-23-2013, 09:22 AM   #420
For the second time in the past couple months, got one of these gems: "the auction didn't sell for as much as I wanted so I'm going to re-list, sorry".

Some of these idiots think that every 99 cent auction results in some big bidding war and don't realize they might actually have to sell at 99 cents.
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