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Employees of all stores--post your stupid customer stories--part III

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Old 02-06-2006, 05:50 PM   #121
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Quote:
Originally Posted by vietgurl
So yesterday, this guy came in to exchange his GBA game. He had bought a GPG (warranty) and now his game wasn't working anymore. I asked him why the game wasn't working and he replied that he had dropped it in the toilet; he had a stack of games on his toilet roll and when he went to get some toilet paper, they fell and one flew into the toilet. I was like, "oh" and was half shocked. He put the game down on the counter and since I didn't want to touch it, I told him that if he put it out to dry, it probably will start working. He insisted that it doesn't work anymore and wants to exchange it. He was in a hurry because he started yelling at me, why I won't just take it and exchange it, etc. I went to the back to grab a plastic bag, he yelled at me some more for wasting his time (because I spent like 2 minutes in the back trying to find a paper bag), and that he just wanted to get another copy. No way in hell am I touching that thing with my bare hands. Yeah, so, I hope that when my boss goes through the defect box, he'll touch the game with his bare hands

Oh yeah, somebody threw up on our DS display systems too.
um ew?
so i shouldn't visit eb stores in berkeley eh?
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Old 02-09-2006, 04:04 AM   #122
8:55 pm: I'm guarding the door at work, waiting for the last couple of customers to finish up and get the heck out. They are going kinda slow, but I can't kick them out because they were in the store before we close.

9:05 pm: They finally got what movies they wanted and are just about to pay when another guy tries to come in.

Guy: "Hold on please! I just need to get one thing!"
Me: "Sorry sir, it's past 9pm. These are the last customers for the night."
Guy: "But all I want to get is a PS2. Why can't you get it for me?"
Me: "Because you came in after 9, we want to close up."
Guy: "But they are getting stuff."
Me: "They were in here before 9."
Guy: "So you aren't gonna help me? I wanna speak to your manager! Are you the manager?"

This is the fun part, one of the women buying stuff chimes in:

Woman: "Yea I'm the manager and we need to get the heck out of here to go home! You should have gotten here earlier!"
Guy: *Flabbergasted* "Wha? Well... YOU LOST A SALE!" *storms out*

Manager: "...Wow. Thank you very much!"
Me: "Ditto! Thanks a lot and have a wonderful night!"

I still got home later than expected.
Old 02-09-2006, 04:43 AM   #123
I work at a bowling alley in Virginia. We just had our center redesigned recently so that all of the "House" bowling balls are positioned on shelving units at the front desk, where you get your lane. The bowling balls are in plain view from every single spot in the alley. I have had such questions asked to me as I have been standing at the front counter, surrounded by bowling balls:

"Is this where you keep the balls?" Usually I reply, no we keep those in the bathroom, these are just display boxes.

"Excuse me, do you know where the bowling balls are?" My reply is usually, sorry man, I was just about to ask you the same.

"(Should/can) I walk behind the counter and get my own ball?" I usually dont reply, because that is just stupid.
Old 02-09-2006, 05:03 AM   #124
Oh yeah, one more thing. This is kinda different, but its still f-ed up. I went to Walmart a month ago and got some groceries and such and when I went to pay for it, the cashier tried to run my bank of america, debit card as if it were a food stamp card. After the transaction didnt go through, I explained to her that she had made a mistake and to try it again. She tried it again and still managed to try and run my card as a food stamp card. I proceeded to tell her that it wasnt a food stamp card and she replied in a loud bellow that "Its not my fault that you dont have any money!" Astonished, I calmly looked her in the eyes and replied "mam, I just checked my bank account online and on my phone and I do have the money, your just running my card through incorrectly." After I said this, she immediatly called a manager over to run my card. The manager did the exact same thing and finally after I lost my patience and yelled " it!", I used my credit card. Guess what, the transaction went through perfectly. On my way home I even stopped to get gas and used my debit card to pay. Idiots.
Old 02-10-2006, 03:15 AM   #125
walmart is a cesspool waiting to explode, nuff said
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Old 02-10-2006, 08:26 PM   #126
Quote:
Originally Posted by Acidbath42024
Oh yeah, one more thing. This is kinda different, but its still f-ed up. I went to Walmart a month ago and got some groceries and such and when I went to pay for it, the cashier tried to run my bank of america, debit card as if it were a food stamp card. After the transaction didnt go through, I explained to her that she had made a mistake and to try it again. She tried it again and still managed to try and run my card as a food stamp card. I proceeded to tell her that it wasnt a food stamp card and she replied in a loud bellow that "Its not my fault that you dont have any money!" Astonished, I calmly looked her in the eyes and replied "mam, I just checked my bank account online and on my phone and I do have the money, your just running my card through incorrectly." After I said this, she immediatly called a manager over to run my card. The manager did the exact same thing and finally after I lost my patience and yelled " it!", I used my credit card. Guess what, the transaction went through perfectly. On my way home I even stopped to get gas and used my debit card to pay. Idiots.
Thats not really a stupid customer story. BTW you shouldhave asked to do it yourself.
Old 02-11-2006, 03:35 AM   #127
Quote:
Originally Posted by Acidbath42024

"(Should/can) I walk behind the counter and get my own ball?" I usually dont reply, because that is just stupid.
To be honest, from the way you explained the setup, I would be wondering the same thing.
Old 02-17-2006, 09:41 PM   #128
bump
Old 02-18-2006, 11:19 AM   #129
Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store!
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Old 02-18-2006, 11:53 AM   #130
Quote:
Originally Posted by Sejad
Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.
Yes, but are you a clerk?

Quote:
I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store!
A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.
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Old 02-18-2006, 01:50 PM   #131
Quote:
Originally Posted by Sejad
Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store!
In Soviet Russia, Blender throws you at Manager (it also uses normal punctuation, eh.)
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Quote:
Originally Posted by CaoPi View Post
I traded in some Games from BBV to GS I swear one of the employees looked at me like I stoled them or something

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Old 02-18-2006, 07:01 PM   #132
Quote:
Originally Posted by Bezerker
In Soviet Russia, Blender throws you at Manager (it also uses normal punctuation, eh.)

Watch out, he'll sick Hosehead on you. He drinks beer, yaknow.
Old 02-18-2006, 09:25 PM   #133
Quote:
Originally Posted by Kirin Lemon
Yes, but are you a clerk?


A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.
Dude wtf is your problem, by the way I am from bosnia and no I am not perfect at spelling.
Old 02-18-2006, 09:46 PM   #134
Quote:
Originally Posted by Sejad
Dude wtf is your problem, by the way I am from bosnia and no I am not perfect at spelling.
OK, if English is your second language I think we can cut you some slack. Without knowing that, though, I understand why they said what they did. That was a massive run-on sentence.
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Old 02-19-2006, 01:27 AM   #135
Quote:
Originally Posted by neocisco
OK, if English is your second language I think we can cut you some slack. Without knowing that, though, I understand why they said what they did. That was a massive run-on sentence.

I agree that is pretty disgusting I need to clean up my writing skills. Still dont hate me cause I suck at writing.
Old 02-19-2006, 01:19 PM   #136
Quote:
Originally Posted by Sejad
I agree that is pretty disgusting I need to clean up my writing skills. Still dont hate me cause I suck at writing.
No hate, just some friendly (I hope) teasing.
Old 02-19-2006, 03:12 PM   #137
Quote:
Originally Posted by Kirin Lemon
Yes, but are you a clerk?


A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.

Don't you love it when someone tries to correct another person's english or punctuation but then they screw up the spelling in their own post?
Old 02-19-2006, 03:45 PM   #138
Quote:
Originally Posted by schuerm26
Don't you love it when someone tries to correct another person's english or punctuation but then they screw up the spelling in their own post?
My first typo EVER, I assure you.
Old 02-19-2006, 03:59 PM   #139
Quote:
Originally Posted by Kirin Lemon
A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.
Looks like I found #2.
Old 02-19-2006, 04:09 PM   #140
Quote:
Originally Posted by Trakan
Looks like I found #2.
*laughs* Holy hell, was I ever having an off day...
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