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Blu-ray Glitch List - Titles you might want to avoid.


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#1 Ruined

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Posted 09 January 2009 - 12:00 PM

Thought this might be helpful to those just getting into BD :)

(UPDATED 3/30/09)

CONFIRMED CURRENT PROBLEM USA BDs
***Releases highlighted in red have problems being ignored by the studio***
****
007: For Your Eyes Only
* An issue with one of the BD-J files may cause your player to freeze
! Fox has a replacement program available: 1-888-223-2FOX

1408
* Severe jaggies persist throughout the film.
! Weinstein has not addressed this as of 1/14/09

3:10 to Yuma
* Significant chroma fringing/errors in transfer, most visible during credits (rainbow colors around edges of text).
! LionsGate does not consider this an issue

Baraka (Horrible cardboard eco-pak edition)
* Some copies freeze at 1hr 13mins mark. A batch of the initial run of discs in the poorly-made cardboard case had significant manufacturing issues which some players are more sensitive to than others.
! MPI has a replacement program available

Blade Runner (slimline case)
* Some copies do not have the final cut on Disc 1 as it should be, instead having a repeat of the workprint disc
! Warner has a replacement program available

The Descent (MPEG2)
* Significant chroma fringing/errors in transfer, most visible during credits (rainbow colors around edges of text). AUS version is unaffected.
! LionsGate does not consider this an issue

Die Hard 2
* DTS-HDMA lossless track incorrectly flagged as DTS-HD lossy, resulting in lossy output or no sound at all on some setups
! Fox has began to collect addresses of people with a problem to resend a second set of replacement discs when available (first replacement was the same disc)
Support contacts: support@foxhome.com -and- FoxDrop@4icc.com
However as of 1/8/09 Fox still has failed to send out fixed replacement discs; UK and AUS copies are not affected.

Dirty Dancing
* Master appears to have been incorrectly scaled prior to encoding, resulting in severe jaggies.
! LionsGate does not consider this an issue

District B13
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable.
! Magnolia does not consider this an issue

Enter the Dragon
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Event Horizon
* Image is vertically stretched at times, resulting in "thin" faces and image distortion.
! Paramount has failed to address this issue as of 1/8/09

The Fugitive
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Gulliver's Travels
* Aspect ratio is incorrect, cropped from 1.37:1 to 1.78:1.
! Koch does not consider this an issue.

Halloween
* Color balance during night scenes deviates from the filmmakers intentions
! Anchor Bay/Starz does not consider this an issue.

Harold and Kumar: Escape From Guantanamo Bay
* There are popping noises at branch points when listening to the fully decoded lossless DTS-MA soundtrack.
! New Line is aware of the issue, but no replacement program has been announced.

Immortal
* Right channel effects and center channel effects are swapped in TrueHD soundtrack.
! First Look Pictures has not announced a replacement program.

King of California
* Jaggies are noticable at times throughout the movie, possibly a low quality upconvert from 720p master.
! First Look Pictures has not addressed this as of 1/14/09

Led Zeppelin: The Song Remains the Same (both original release and re-release)
* 7-second TrueHD soundtrack dropout at 1:40:45, confirmed encoding error that affects all players. Lossless HD DVD version and lossy soundtracks on both versions are not affected.
! Warner has done a "silent release" of a corrected Blu-ray Disc. The files on the correctly authored disc are dated March 2008.

Let the Right One In
* Subtitle translation is incorrect.
! Magnolia does not consider this an issue and is not issuing replacements; instead, they will release a new version in the future with correct subtitles for purchase. Return your disc if you are dissatisfied with the incorrect subtitle translation.
http://iconsoffright...tles_in_to.html

Lethal Weapon 2
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Lost: Season 3
* On some copies, Disc 5 is a duplicate of Disc 1.
! Disney has a replacement program available.

Lost: Season 4
* The first 2 seconds of audio may be cut off when starting playback of an episode
! Disney has not addressed this issue as of 1/19/09

Matrix Revolutions
* Image breaks up or jumps at 1:45:46
! Warner appears to be coordinating a replacement program for this issue, but no discs are available yet. Click here for more info. Note that the UK version may not be affected by this glitch.

Next
* Severe jaggies throughout the film
! Paramount has failed to respond to this issue as of 1/14/09

The Night of the Werewolf/Vengeance of the Zombies
* Severe A/V lag during playback. All copies may not be affected.
! BCI does not consider this an issue

Paris, je t'aime
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable.
! First Look Pictures has failed to address this issue as of 1/8/09

Priceless
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable. Also, there are no english subtitles at all for the french extras included!
! First Look Pictures has failed to address this issue as of 1/19/09

Roy Orbison: Black and White Night
* Aspect ratio is incorrect, cropped from 1.37:1 to 1.78:1.
! Image Entertainment has failed to address this issue as of 1/8/09

Starship Troopers
* Editing error where a few frames of the movie are repeated, omitting what should actually be seen. Example: Faulty version --Corrected version.
! Sony has a replacement program available

Species
* Authoring error where attempting to access the subtitle options via the main menu or the pop-up menu results in freezing of the player controls. This has been confirmed by paidgeek, a Sony insider. The subtitles can still be accessed properly via the subtitle button on the player's remote.
! No replacement program is planned for this

Sukiyaki Western Django
* Right channel effects and center channel effects are swapped in TrueHD soundtrack.
! First Look Pictures has not announced a replacement program.

The Truman Show
* Image is horizontally stretched, resulting in overly "fat" faces and distortion.
! Paramount has failed to address this issue as of 1/8/09

Unbreakable
* PCM soundtrack popping/distortion in rear right surround at 8:30-8:32. Also a popping noise is heard in the center channel at 1:28:21.
! The UK version has a 16bit/48khz 5.1 PCM track that is unaffected by this issue.
! Disney has failed to address this issue as of 1/8/09

Young Guns
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! LionsGate has failed to address this issue as of 1/8/09

UNCONFIRMED or EQUIPMENT-SPECIFIC BD GLITCHES
****
Chicago
* PCM soundtrack popping/distortion
! Need more information to determine if this is a disc issue

PAST INCIDENTS - You'd be unlikely to find these problem discs in stores today, as they were fixed long ago.
****
Blade Runner
* Some copies do not have the workprint on Disc 5 as it should be, instead having a repeat of the final cut disc
! Warner has a replacement program available

Chronos
* Some copies had an issue that prevented playback in some cases
! RBFilms has a replacement program available

The Descent (OOP/AVC release only)
* Movie file(s) were located in the wrong directory, making the disc unplayable in some cases. Serious chroma errors are visible in transfer, especially on credits.
! Title was recalled

The Fifth Element (OOP/original release)
* This title does not have any glitches, but it is being included because it has a poor transfer and the manufacturer is offering a free upgrade to the newer version w/ better transfer.
! Sony has a replacement program available.

Full Metal Jacket (OOP/original release only - original cover has white background)
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner has released a remastered BD with new artwork that is full 1080p resolution.

The Incredible Hulk
* In Canada, some early copies of the initial run of this title mistakenly have Ang Lee's earlier "Hulk" film in the case instead of the newer Incredible Hulk film.
! Universal has a replacement program available.

Pirates of the Carribean: Curse of the Black Pearl
* Framing error
! Disney has a replacement program available

Speed
* Some copies had an issue that prevented playback in some cases
! Fox has a replacement program available

Stargate
* Early copies were missing subtitles for a portion of the movie
! LionsGate has corrected the issue with a new pressing

Terminator 3
* Some copies have the main feature encoded in 1080i when IME is not enabled
! Warner has a replacement program available

Edited by Ruined, 30 March 2009 - 05:59 PM.


#2 HighlightShow

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Posted 09 January 2009 - 12:36 PM

Good thread, valuable info. Good thing I own none of those!

I have PoTC: Curse of the Black Pearl, but it is a recent version.

#3 Chitown021

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Posted 09 January 2009 - 12:38 PM

Thanks for the list. I had no idea there were this many issues with Bluray discs...
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#4 CheapAssRu

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Posted 09 January 2009 - 12:45 PM

Appreciate this list!

#5 SteveMcQ

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Posted 09 January 2009 - 01:00 PM

Ruined, do you have a link for the 007 replacement disc? I haven't had time to open mine up and check, but if it's a universal problem, I'd like to get it swapped.

#6 DestroVega

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Posted 09 January 2009 - 02:07 PM

I was getting so pissed when watching Harold and Kumar as I thought the loud pops were going to ruin all my speakers... ugh.

I have what I think is a newer Black Pearl, how can I be sure?

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#7 carpwrist

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Posted 09 January 2009 - 02:16 PM

Baraka and Chronos were made by the same people, that really sucks that their Blu-Rays are effed, they're both intense visual experiences that would greatly benefit from a full 1080p resolution.
Saying you're really good at Borderlands is the equivalent to saying you suck at videogames.

That puts a genuine closed parenthesis at the end of my colon. :)

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#8 shadowkast

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Posted 09 January 2009 - 03:13 PM

Gonna have to check my blade runner copy; I don't think District B-13 had the audio soundeffects in subtitles, though I could be wrong
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#9 shadowrage

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Posted 09 January 2009 - 03:13 PM

Robocop has the correct aspect ratio.

#10 Ruined

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Posted 09 January 2009 - 03:22 PM

Robocop has the correct aspect ratio.


Robocop was theatrically shown at 1.85:1.

However, when Criterion approached the director Paul Verhoeven about his wishes for presentation of the film on DVD, he stated that he strongly preferred his film to be presented at 1.66:1 aspect ratio. Thus, while the Blu-ray does present the theatrical aspect ratio, it fails to present the director's preferred aspect ratio.

Nitpicking a bit, though that is what this thread is about. :) In my next revision maybe I will change the wording on Robocop to indicate that it is not incorrectly matted but likewise is not in the filmmakers preferred aspect ratio.

#11 MotzCTG

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Posted 09 January 2009 - 03:35 PM

Good info only thing I would probably buy is PoC though. Thanks for posting :)

#12 CocheseUGA

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Posted 09 January 2009 - 03:37 PM

Awesome thread. Will have to check my titles.

Don't forget about the first-run Fifth Element screwup.

#13 Pr0JectNymPh0!

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Posted 09 January 2009 - 03:54 PM

I have "The Fugitive," still unopened. I might return and change to another title thanks to OP. Repped.
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#14 mtxbass1

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Posted 09 January 2009 - 03:59 PM

I have the Descent and I see no chroma issues at all. How accurate is this list?



#15 ChernobylCow

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Posted 09 January 2009 - 04:05 PM

nice thread. Just got a PS3 and am price watching to build my BD library. Quick question, though, what is a "chroma issue"?

#16 shrike4242

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Posted 09 January 2009 - 04:16 PM

Looks like I have four possible issues with Blade Runner, The Descent, Enter The Dragon and 007: FYEO.

I guess I'll have to work with Fox with the replacement for FYEO, once they announce the replacement for it. Plus, talk with Warner for Blade Runner, if I run into that issue. I guess Enter The Dragon and The Descent will be issues I'll be stuck with.

#17 n64ra

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Posted 09 January 2009 - 04:32 PM

Glad to see this list!!

#18 Ruined

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Posted 09 January 2009 - 08:06 PM

I have the Descent and I see no chroma issues at all. How accurate is this list?


Take a look at the edges of the fonts in the credits:
http://www.avsforum....26&postcount=58

Chroma-fringing/rainbow colors are clearly visible, more pronounced in the recalled AVC version (basically since its less blurry), but still there in the current MPEG2 version.

Another example, less severe: http://www.avsforum....92&postcount=25

Some more updates to the list, also! :)

#19 bill123

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Posted 09 January 2009 - 08:18 PM

question for ya ruined. I have both starship troopers and Pirates. The pirates I got from the 5 free deal last year. How would I go about swapping those 2 out? Also would my pirates be ok? I really don't know how old the defective ones were.

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#20 Gspoon

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Posted 09 January 2009 - 08:35 PM

thanks for the info !

now i am sad Event Horizon is one of my fav movies.
i was actually thinking about getting it on blu i guess ill stick w DVD

they (movie studios and sony ) need to get their shit together i hope this doesnt get to be a wide spread issue.

#21 Trakan

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Posted 09 January 2009 - 08:37 PM

I know it was fixed, but weren't there a bunch of problems with the original pressing of The Fifth Element?

#22 Plinko

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Posted 09 January 2009 - 08:41 PM

Damn--I was hoping to get The Truman Show. Is it that bad?

#23 LinkinPrime

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Posted 09 January 2009 - 08:57 PM

Thanks for the info Ruined...guess I gotta send in my Starship Troopers for replacement. Anyone have a link to the info on how to do it?

#24 Ruined

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Posted 09 January 2009 - 08:58 PM

I know it was fixed, but weren't there a bunch of problems with the original pressing of The Fifth Element?


Not really bad enough to be on this list.

#25 Ruined

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Posted 09 January 2009 - 09:00 PM

Damn--I was hoping to get The Truman Show. Is it that bad?


Judge for yourself:
http://www.avsforum....d.php?t=1103757

Left side is the "fathead" stretched Blu-ray, Right side is a proper aspect ratio HDTV broadcast. Really obvious on the last couple of pics w/ the lady in the red sweater. Also, lots of EE on this title.

#26 LinkinPrime

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Posted 09 January 2009 - 09:01 PM

Plus Fifth Element was more of a bad release than a disc with glitches.

#27 CocheseUGA

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Posted 09 January 2009 - 09:37 PM

Not really bad enough to be on this list.


That's pretty subjective.

#28 Ruined

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Posted 09 January 2009 - 10:00 PM

That's pretty subjective.


Not really IMO. There is nothing glitchy about failing to use a pristine master. If it had other problems like framing errors, sound errors, etc, that would be one thing, but it was really just a master that need to be cleaned up a little.

There are plenty of Blu-rays that have masters in poor shape (Gangs of New York comes to mind), but this thread is more about Blu-ray oddities/errors that could be easily corrected by the studio without a costly restoration. Meaning that the studio can easily fix these glitches if they spend a few bucks to reencode and/or reauthor the title, none of these problems would be a costly endeavor to fix.

#29 CocheseUGA

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Posted 09 January 2009 - 10:10 PM

Not really IMO. There is nothing glitchy about failing to use a pristine master. If it had other problems like framing errors, sound errors, etc, that would be one thing, but it was really just a master that need to be cleaned up a little.

There are plenty of Blu-rays that have masters in poor shape (Gangs of New York comes to mind), but this thread is more about Blu-ray oddities/errors that could be easily corrected by the studio without a costly restoration. Meaning that the studio can easily fix these glitches if they spend a few bucks to reencode and/or reauthor the title, none of these problems would be a costly endeavor to fix.


Blu-ray Glitch List - Titles you might want to avoid

Fifth Element first pressing clearly falls into the bolded part.

#30 LinkinPrime

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Posted 09 January 2009 - 10:34 PM

Found the info on Starship Troopers:

I just got an email back from Sony regarding this issue. They have fixed the issue and are replacing the BDs like they did with the Fifth Element. Email Address is consumer@sphecustomersupport.sony.com or call them at 800-860-2878. Here is the email I got back, they will give you a reference # to put on the outside of the package:

Dear Valued Consumer,

Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment products.

To receive an exchange for the Starship Troopers Blu-ray disc, please return your Blu-ray disc (case not needed) to the following address:

SPHE Consumer Support
PO Box 157
Neenah, WI 54957
Attn:

Please be sure to include your return address (no PO Boxes) and a copy of this email. Your replacement will be shipped to you via Fed Ex Ground, and please allow 3-5 weeks for delivery.

Regards,

SPHE Consumer Affairs Team
800-860-2878


http://forum.blu-ray...41&postcount=93