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Gamestop Codes $10 codes from ordering games May/June 2010 are expiring now


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#1 rj11248

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Posted 02 December 2010 - 09:52 PM

I have just contacted gamestop over the $10 off future purchase codes that were give out around May/June of this year. These codes were received from ordering games such as New Super Mario Bros.

Here is a link to CheapyD's original post about these http://www.cheapassg...ad.php?t=261656

My original emails from gamestop stated these expire in April of 2013, but magically they all expired this morning. Even thought the expiration date on gamestop says they expire on 12/31/2010 now.
After contacting them by phone they gave me new code but guess what they expire in March of 2011 not April of 2013. So if you have any of these codes please check them. I am working on getting codes with more time before expiration.

Edited by rj11248, 02 December 2010 - 11:08 PM.


#2 kataztrophik

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Posted 02 December 2010 - 09:55 PM

Not really a deal but thanks for the heads up anyways! Possibly worth mentioning in the GS promo code thread?

#3 rpnguyen

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Posted 02 December 2010 - 09:57 PM

So gamestop lied to people.

That's unexpected.
Spoiler


Thanks for the heads up.

#4 slidecage

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Posted 02 December 2010 - 10:00 PM

coupons still say till end of year or longer on mine ...maybe they just dont like you :)
WOOOO I STINK

#5 Strider Turbulence

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Posted 02 December 2010 - 10:01 PM

These codes were a huge clusterfuck. I had a couple of $10 coupons that were only giving me 10% off. Emailing Gamestop, they told me to use them and I would be reimbursed, but I just don't believe them and don't want the hassle.

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#6 BingoBrown

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Posted 02 December 2010 - 10:02 PM

I've got 3 $10 coupons and 1 $20 coupon, none of them are expired yet, but they all magically have an expiration date of 12/31/2010 now.

As if I needed another reason to hate Gamestop, now they're changing the terms of their coupon offers...

#7 rj11248

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Posted 02 December 2010 - 11:07 PM

Mine all said 12/31/2010 also but they are already expired when you try to use them.
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#8 BingoBrown

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Posted 03 December 2010 - 12:46 AM

Mine all said 12/31/2010 also but they are already expired when you try to use them.


Same here, none of my $10 codes work, but my $20 code from SMG2 does work.

On the phone waiting to talk to Gamestop customer service right now. I doubt things will end well.

#9 BingoBrown

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Posted 03 December 2010 - 01:28 AM

FYI, I was told to place my orders without using the coupons, then call back in to customer service to get my orders adjusted to include $10 off. Don't know if this means that I might be able to buy MS points cards, which wasn't allowed with the coupons, but I might give it a try.

#10 Trueblade

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Posted 03 December 2010 - 01:47 AM

Thanks for the information.

I have two $10.00 coupons but only one works. It still has a 2012 expiration date on it.

However, my other one should be valid through 2013 but mysteriously now expires at the end of the month. The worse part is that it does not work.

Are they forcing us to use our coupons or something?

#11 IAmTheCheapestGamer

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Posted 03 December 2010 - 03:52 PM

I still have one $10 off coupon from ordering Red Dead Redemption from their site. It comes up as $10 off, but doesn't take anything off. Originally it was coming up as 10% off(like others have said).

I believe many of these coupon codes originally had some typo in the expiration date and I think it was something along the line of the year being like 20012 or something. So maybe when 'fixing' that error in their system they borked something else?

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#12 BingoBrown

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Posted 03 December 2010 - 04:38 PM

I believe many of these coupon codes originally had some typo in the expiration date and I think it was something along the line of the year being like 20012 or something. So maybe when 'fixing' that error in their system they borked something else?


I think the typo was 20013, however, that had been fixed a while ago. And some of the coupons never had a typo, but those also expire on 12/31/10 now. I think Gamestop is just trying to screw people... I know, big surprise, huh?

#13 IAmTheCheapestGamer

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Posted 03 December 2010 - 04:41 PM

I think the typo was 20013, however, that had been fixed a while ago. And some of the coupons never had a typo, but those also expire on 12/31/10 now. I think Gamestop is just trying to screw people... I know, big surprise, huh?

Not a big surprise to me. I'm actually contemplating just giving away my $10 code since I have no more credit left at GS and they don't sell anything I'd even remotely want(maybe some $5 Real Triggers for the Best Buy Rocketfish controllers I picked up a while ago) that would be right around that amount.

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#14 flameofdoom666

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Posted 03 December 2010 - 04:57 PM

Not a big surprise to me. I'm actually contemplating just giving away my $10 code since I have no more credit left at GS and they don't sell anything I'd even remotely want(maybe some $5 Real Triggers for the Best Buy Rocketfish controllers I picked up a while ago) that would be right around that amount.


I would love to take it off of your hands :applause:

I have a $25 GC that someone got me, and I would love to stack it with one of those!

These are the games that I am currently playing:

:ps3: Batman: Arkham City

:wiiu: Mario Kart 8
:3ds: Adventure Time: Hey Ice King Why'd You Steal Our Garbage

Here is a direct link to my trade list.


#15 IAmTheCheapestGamer

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Posted 04 December 2010 - 04:58 AM

I would love to take it off of your hands :applause:

I have a $25 GC that someone got me, and I would love to stack it with one of those!

Since when have I been known to just give something away? :razz: I was thinking more of a trade of something of equal value.;)

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#16 frpilot

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Posted 04 December 2010 - 09:35 AM

no wonder my $10 coupon wasn't working earlier today.

dam, i have a bunch of these and not sure which ones i already used and which ones are good, but i inputed them all and none of them work. i know i have a few that i haven't used. i guess i should just email gs customer support.

#17 7dustfan

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Posted 08 December 2010 - 02:04 AM

I called them and they are supposed to be fixing it. The guy said he will notify their "coupon department" about it.

#18 CaptPete

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Posted 08 December 2010 - 05:20 AM

I've got four $10 codes that I haven't used yet. =(

Have people had luck calling customer service?

#19 Sway

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Posted 08 December 2010 - 05:58 AM

I also have 3 $10 coupons that I was holding on to and wasn't in a rush to use since they were supposed to expire in 2013. I shot off an email yesterday but have yet to receive a response. Hopefully someone gets word soon of what happens to these coupons. I personally want to exchange them for $10 gift cards but that's wishful thinking on my part.

#20 Hibiwa

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Posted 08 December 2010 - 04:16 PM

Thanks for the heads up. Now I have to dig up my remaining $10 coupon to see if there's a problem. Just don't know what to buy. That coupon was already a pain as is with not being applied to promos.

Should've known GS would try to weasel out.

#21 Blazncheetah

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Posted 09 December 2010 - 01:52 AM

GS is telling me the same thing, go ahead with the order and they'll "credit" me.
I hope they don't mean they'll send me a new a code or give me store credit after my purchase.

#22 waxHead

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Posted 09 December 2010 - 02:20 AM

Wow, nice one Gamestop. I decided to use my codes on Black Friday and grabbed a few of the $15 games for ~$8.50 shipped apiece. Best of luck to anyone who runs into issues with the expiration dates on these!

#23 Sway

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Posted 09 December 2010 - 04:40 AM

GS is telling me the same thing, go ahead with the order and they'll "credit" me.
I hope they don't mean they'll send me a new a code or give me store credit after my purchase.



I got the same response, here is the exact wording they sent:

Dear Valued Customer,

Thank you for contacting GameStop.com.

We do apologize that the coupon code you are trying to use does not work. Please go ahead and complete your order without it. Once you have done that, please reply to this message with the coupon code and the order number and we will credit you for the offer.

Important:

*
If the coupon has a shipping offer (example free 3 day shipping) please make
sure to select the correct shipping option.
*
Coupons will not stack with other coupons or with some offers.

Should your order have a coupon used on it we would be unable to apply an additional discount.
*
Coupons cannot be used on In-Store Pick up or download orders.
*
Coupons do not apply to pre-orders or consoles.



#24 CaptPete

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Posted 10 December 2010 - 06:37 AM

I called and was stuck on hold for maybe 20 minutes trying to get ahold of someone on the phone and was told exactly the same thing (just place the order, then call back and they would `fix' it). Since they're closed right now (9pm CST), I just e-mailed the help line with my order information and we'll see what happens.

I just remembered that when I had problems in the past and had to do this that they had real problems since I'd paid with credit. Unfortunately I don't remember what they did...I have this sinking feeling that they just ended up shipping me a $10 gift card. =(

#25 CaptPete

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Posted 13 December 2010 - 10:41 PM

As an update, CS was actually able to apply the $10 off code without any problems, other than waiting 15-20 minutes on the phone to talk to someone. I also sent and e-mail, but it took maybe 4 days before I got an answer. =(

#26 CoastalmixX

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Posted 16 December 2010 - 04:46 PM

I, too have $10 coupons from May and would like to take advantage before the expiration date.

I recently just upgraded my Edgecard and I get Power Up Rewards now (like the 10% discount off pre-owned items and points for every online purchase, etc).

Do the reward points/10% off count as an offer that won't be able to stack with the coupons? And should I use another account to redeem the coupons and just call them about the expiration issue?

Thanks in advance $_$

#27 Blazncheetah

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Posted 16 December 2010 - 06:53 PM

Power Up isn't a coupon. You can use your Power Up Rewards when placing that order to use your $10 coupon.

#28 CoastalmixX

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Posted 16 December 2010 - 06:58 PM

Power Up isn't a coupon. You can use your Power Up Rewards when placing that order to use your $10 coupon.


Ok I thought they would say that PUR stuff counts as an offer that can't be used alongside the coupon.

Shooting an e-mail now and hoping for the best. Probably will call later today or tomorrow.

#29 io

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Posted 08 April 2011 - 07:06 PM

Wow, I just discovered this yesterday when I tried to enter an order and use one of my 2 remaining codes and it just says they are expired or not valid and I should check the spelling :roll:. They really needed to send emails warning about these expiring. That was a total douchebag move by Gamestop. My original emails say they are good through April 2013. I wrote in last night about the order I placed and of course no response mid-day Friday so far...

Edit: OK, I called in about it and the CS rep claims he added the $10 coupon manually to the order. I don't see it in there yet so hopefully it updates soon. I'm not counting on it though. I used Edge credit and part of the order already shipped, so I'm not sure how that will all shake out.

Edited by io, 08 April 2011 - 08:54 PM.


#30 IAmTheCheapestGamer

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Posted 10 April 2011 - 02:38 AM

Wow, I just discovered this yesterday when I tried to enter an order and use one of my 2 remaining codes and it just says they are expired or not valid and I should check the spelling :roll:. They really needed to send emails warning about these expiring. That was a total douchebag move by Gamestop. My original emails say they are good through April 2013. I wrote in last night about the order I placed and of course no response mid-day Friday so far...

Edit: OK, I called in about it and the CS rep claims he added the $10 coupon manually to the order. I don't see it in there yet so hopefully it updates soon. I'm not counting on it though. I used Edge credit and part of the order already shipped, so I'm not sure how that will all shake out.

Soon after they decided to invalidate all of these codes(I had 1-2 of them) I called into their CS and I was told to place the order and they would credit me $10 back to my form of payment. This was a while ago though, so YMMV on whether or not they'll even offer this at this point.

Just be firm and nice about it and tell them you have the original email that says the code was supposed to expire in April 2013. If they refuse to help, escalate to a manager and remain firm on getting the discount the code was supposed to provide.

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