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360 Slim Fail Rate


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Poll: Has your 360 Slim failed?

Has your 360 Slim failed?

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#1 raistlin

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Posted 27 April 2011 - 08:16 PM

I tried doing a search on the forums here, but kept getting blank result screens literally. So I'm sorry if this topic has been discussed to death.

I'm planning on picking up a new 360 soonish, but before I do I'm curious what kind of experience you guys have had with the fail rate. After googling for a bit it seems people have had mixed results with it. Is it true that the 3 year warranty is no longer available? I did find this article http://nofussreviews...ey-results-2011 - Supposedly they got 500k respondents for their survey, but I've never heard of'em so I don't know if it can be trusted.

Edited by raistlin, 27 April 2011 - 08:42 PM.


#2 shrike4242

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Posted 27 April 2011 - 08:23 PM

Yes, the 3 year RROD warranty does not apply to the Xbox 360 Slim.

#3 raistlin

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Posted 27 April 2011 - 08:26 PM

Yes, the 3 year RROD warranty does not apply to the Xbox 360 Slim.


Do you have a slim, and have you experienced any problems with it?

#4 Corvin

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Posted 27 April 2011 - 08:33 PM

They took the red lights out so it is technically impossible to red ring anyway. Supposedly if the system overheats it will shut itself down to prevent damage.

I have the Reach console and have had zero issues with it. I've had 5 of the Pro/Premium consoles since launch, 4 of which RROD at some point.

#5 raistlin

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Posted 27 April 2011 - 08:35 PM

They took the red lights out so it is technically impossible to red ring anyway. Supposedly if the system overheats it will shut itself down to prevent damage.

I have the Reach console and have had zero issues with it. I've had 5 of the Pro/Premium consoles since launch, 4 of which RROD at some point.


Coolness, how long have you had that Reach console now approximately? And are you using it about every day?

#6 giantqtipz

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Posted 27 April 2011 - 08:44 PM

the slim was just released last summer. and i traded in the old xbox for the slim. no problems with the slim. its small, fits in my bag, and very quiet




#7 raistlin

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Posted 27 April 2011 - 08:51 PM

the slim was just released last summer. and i traded in the old xbox for the slim. no problems with the slim. its small, fits in my bag, and very quiet


Ah good to hear. I've gotta look into finding out what kind of extended warranty they offer as well now.

#8 infiniteHorizon

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Posted 27 April 2011 - 09:02 PM

my slim often freezes up, 4gb version.

#9 dmaul1114

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Posted 27 April 2011 - 09:11 PM

I got a slim on New Year's Day this year after my old model (bought in 2007, was the pre-falcon model--extra heat sinks but the original gpu chip) got the RROD on New Year's Eve.

Haven't had any problems with the slim yet.

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#10 hustletron

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Posted 27 April 2011 - 09:47 PM

*Knock on wood* Ive been thinking of getting a slim here soon but I still have an Arcade from like 3 or 4 years ago going strong.

I read they removed the red lights so yeah it can't RROD at all. Didn't know it's supposed to shut itself down for overheats.

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#11 shrike4242

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Posted 27 April 2011 - 10:15 PM

Do you have a slim, and have you experienced any problems with it?

I've had five non-slim 360s, two of which I still have at the moment.

First console (Pro 20GB) RROD'd, then was replaced at Costco via their warranty, under a year's time from purchase. Second console (Pro 20GB) RROD'd within two months of purchase, then was returned to Costco for a refund. Third console (Pro 20GB Jasper w/HDMI) is still alive to this day, having been sent to MS for a non-RROD repair a few months ago. Also still under MS extended warranty.

Fourth console (COD MW2 Super Elite, purchased at end of 2009) had a DVD-ROM drive failure (which is a RROD, though wasn't a system board failure) and was replaced with my current Super Elite which has worked without any issue. System also has a two year MS extended warranty on it.

I've never had a slim, though if either system I have now breaks, I'll replace it with a slim.

Edited by shrike4242, 27 April 2011 - 10:54 PM.


#12 giantqtipz

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Posted 27 April 2011 - 10:38 PM

its so small, i dont mind carrying it over to my friends houses when we have a gathering.

if youve never owned an xbox, might as well get the slim. its lovely

but in case youre wondering, ive gotten the RROD twice with my non-slim xbox, which i traded for the slim




#13 trq

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Posted 27 April 2011 - 10:46 PM

Yeah, my slim gets daily use and I've had no problems. I've had it ... about a year now? Prior, my launch 360 red-ringed four times? Five? I lost count. So yeah, the slim seems pretty stable.

#14 raistlin

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Posted 27 April 2011 - 10:51 PM

its so small, i dont mind carrying it over to my friends houses when we have a gathering.

if youve never owned an xbox, might as well get the slim. its lovely

but in case youre wondering, ive gotten the RROD twice with my non-slim xbox, which i traded for the slim


I bought a 360 shortly after launch but it was an impulse purchase. Decided to return it when I wasn't happy with the launch titles and none of the original Xbox games I bought worked on it.

Seems like if the fail rate was very high there would be a a lot of people talking about it on the net, also I would expect more people to come forward on this forum if that was the case.

I guess my minds made up, I'm gonna trade in my PS3 and get a new 360. I'm not sure how big of a HDD I should get for it. Does Live have very many full sized games for sale that are Gigabytes in size?

#15 Mayday

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Posted 27 April 2011 - 11:09 PM

I haven't heard any problems, I don't think MS would Fuck it up again.

#16 Yamato

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Posted 29 April 2011 - 05:15 PM

I bought a 360 shortly after launch but it was an impulse purchase. Decided to return it when I wasn't happy with the launch titles and none of the original Xbox games I bought worked on it.

Seems like if the fail rate was very high there would be a a lot of people talking about it on the net, also I would expect more people to come forward on this forum if that was the case.

I guess my minds made up, I'm gonna trade in my PS3 and get a new 360. I'm not sure how big of a HDD I should get for it. Does Live have very many full sized games for sale that are Gigabytes in size?


It depends on how much DLC, Games on Demand (Full disc game download), game installs, Arcade games, music, videos, demos, etc you choose to download. There is quite a lot of content on XBL.

I'm not sure what the sizes of the HDDs are for the slim console, I think the smallest may be 120GB. I think that would be right on the money.

Unless you were using a rather large HDD in your PS3. Then if you feel better about getting the 250GB, then go for it.

Oh, and don't forget that you can use flash drives for extra storage. Feel free to correct me, guys, but I think you can use up to two flash drives, with no more than 16GB each being used for Xbox 360 storage.

#17 dmaul1114

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Posted 29 April 2011 - 06:00 PM

I'm pretty sure the only slim skis out there are 250gb and 4th, with or without Kinect.

You'll want the 250 as you can't do much of anything with only 4gb of space.

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#18 Corvin

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Posted 29 April 2011 - 06:11 PM

Coolness, how long have you had that Reach console now approximately? And are you using it about every day?


Since 9/14, release day. I wouldn't say I use it daily, but easily 15-20+ hours a week.

#19 KaneRobot

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Posted 29 April 2011 - 06:20 PM

Knock on wood, but I've loved the 360 S so far. Zero issues and as quiet as my Blu-Ray player.
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#20 Survivalism

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Posted 29 April 2011 - 10:08 PM

The only problem I've ever had with my slim is that the dashboard is slow as shit, moreso than with my original, both online and off and it's not my connection. It's more of a minor gripe than anything. My original fat Xbox E74'd so now I'm really paranoid to leave my slim on for any great period of time, which is silly of me but can't hurt, either.

#21 anotherpoorgamer

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Posted 30 April 2011 - 12:15 AM

I don't have a slim model, but the poll results so far seem acceptable to what the Xbox 360 failure rate should be. I've seen videos of slims failing or Red Dot of Death and pictures in threads here.

I'd get a slim if I had the money and my current elite were to fail.

#22 jkanownik

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Posted 30 April 2011 - 12:23 AM

Reposting from somewhere else that people were talking about failed 360's:

On July 5th 2007 Microsoft reserved over $1B ($1.05-$1.15B) for the RROD issue. It cost them ~$100 to repair a console and their global shipment numbers were close to 10MM units at that time, so they probably reserved for 100% of 10-11MM consoles to fail and require repairing. They basically announced to the world that they expected 100% of consoles to fail, they just didn’t state it in terms that a 20 year old GI or IGN intern could understand so the gaming press didn't report this.

A general rate of failure for complex electronics is 2-5% in the first year, 5-10% in years 2-3 and increases from there start to vary greatly depending on the product, but it averages 10-15% through year 4. Anything in line with those numbers is normal.

If you are curious about expected failure rates for products in the future, you can check out the cost of warranties on Squaretrade. They are in the business of predicting how common a failure is expected to be in the future. Right now the warranty for a new Wii, Xbox 360 and PS3 is the exact same price. They're charging $48 for a 3 year warranty on a $300 console, so they're probably expecting ~8% of all consoles to fail in that time.

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#23 kiyomasa

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Posted 30 April 2011 - 02:10 AM

I've played at least 456+ hours on my slim (usually a couple of hours at a time), but never had an issue...

#24 theytookourjobz

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Posted 30 April 2011 - 12:57 PM

I've got a Jasper that's been running great for 2 years. I try to install all games to the hard drive to try to extend the life of the disc drive and curb overheating. Thing sounds like a jet engine though. I use my PS3 for Netflix and Hulu because that thing is quiet as a mouse. How does the 360 slim compare noise-wise?

#25 Goodeye

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Posted 30 April 2011 - 01:30 PM

How does the 360 slim compare noise-wise?



Seriously QUIET they were not kidding when they said whisper quiet. The only real noise you hear is if your playing a game from disc, you will hear the disc drive spinning up and whatnot.

I was so surprised how quiet it is when I got mine last year.
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#26 TheAggroCraig

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Posted 30 April 2011 - 02:11 PM

I've had the system freeze a few times, but my old 360s have as well so nothing out of the ordinary.

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#27 raistlin

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Posted 02 May 2011 - 05:36 AM

Thanks for all of your input. It looks like 360 may get a cut in price after E3, so I've decided to wait until then. It'll be great getting the best revision of the 360 at an even more bargain price.

#28 Marvelous Mark

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Posted 15 May 2011 - 05:40 PM

I had the Slim since June, experiencing the occasional freeze here and there (what console doesn't?).

FYI the 4GB Slim hard drive is not considered a true hard drive, it's more like an internal USB stick. I tried to play Fire Fight online (Halo Reach) and I get a message "you need a hard drive to play in this playlist".

If you are going to upgrade to the Slim, buy the 4GB model because you can use your older hard drive. The old and Slim hard drives are the same, they just have different cases. Unscrew your old hard drive case and take out the actual hard drive. There is a false bottom on the Slim 360 where you can literally plug in the old hard drive (space was meant for Slim hard drive). I have done this my self and saved some money. You can look for a guide on youtube.

#29 anotherpoorgamer

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Posted 15 May 2011 - 09:45 PM

^I was planning on doing that, but I'm afraid of breaking something while unscrewing/connecting the hard drive to a slim model. Maybe, Microsoft will start selling kits that include a screw driver or a 4GB flash drive and a slim hard drive shell for the price of transfer cable.

#30 Ruahrc

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Posted 15 May 2011 - 09:49 PM

Well as long as you're not completely devoid of dexterity, you shouldn't have much to worry about.