I got an email from BB this afternoon that clearly showed an image of "$25 off Turtle Beach Headsets". I printed that email (not the actual offer coupon with a barcode because I knew all about the fine print stuff) and went to the store.
I grabbed the X12's for Xbox 360 and noticed that there was a displayed offer for the free Rocketfish headset stand with the purchase of the headset. I grabbed that too and went to pay.
The guy at customer service couldn't get the free stand to ring up correctly so the manager had to override it (and then the manager told him to take down the "free headset stand" display). He also had to manually deduct the $25 savings from the headset. It took a a good 10 minutes, but in the long run it all rang up for just over $21.
Take home lesson: Highly YMMV, but I suggest printing off the email and show that to them, not the coupon you have to claim online. The deal will probably still require a manual override but they seem more inclined to do it if you can show them something that doesn't have all of the fine print on it. If it doesn't work, the headsets should be $34.99 + tax.
Edited by Dund3r, 01 June 2012 - 01:16 AM.