Horrible Apple Store Experience (then not as horrible)
Posted 22 October 2012 - 05:41 PM
My gift card now had a $0 balance so they wanted me to pay another $212.93 for the phone and then wait 2-3 weeks to be mailed another (non-refundable) gift card. I basically flipped out and told them I wasn't leaving without either my money back or an iPhone.
I got to speak with the manager who couldn't fix the problem due to the way the online store is set up but he let me have the phone if I promised to bring in the replacement gift card when it was shipped to my house. He said he was just relying on his faith in humanity - totally the right move which was totally unexpected these days. I got his business card and I will bring in the gift card when I get it and deliver it to him personally. The whole experience sucked and I still have to go out of my way to bring back the gift card but they did try to make it right.
Cool story, right bros?
Posted 25 October 2012 - 03:03 PM
“Never argue with stupid people, they will drag you down to their level and then beat you with experience.” -Mark Twain
“When a great genius appears in the world you may know him by this sign; that the dunces are all in confederacy against him." -Jonathon Swift
Posted 26 October 2012 - 06:16 AM