Playasia Customer Service is trolling me
Posted 14 November 2012 - 01:14 PM
After several rounds of emails of telling them that they sent me an inactive code, the problem isn't solved and no refund was given. I asked to speak to the manager and the guy asked what my inquiry is about. I told him it's obvious and I want to speak to the manager, and again the guy sent me the same one sentice email, asking me "what the inquiry is about".
I feel like I'm being trolled here. Is there anyone who knows some higher ups in Playasia?
Posted 15 November 2012 - 06:55 AM
Posted 15 November 2012 - 05:34 PM
Posted 15 November 2012 - 06:05 PM
Does PlayAsia ship using an insured, trackable shipping method? If they don't, and if nothing else works, just order $50 worth of stuff from them and claim it never arrived, call it even.
Posted 15 November 2012 - 06:09 PM
Can you not just contact your credit card company? Seems easier to deal with than proving your PSN card wasn't activated.
This is the best advice.
If Playasia isn't going to do anything about it, contact your cc company. Just explain that you purchased a gift card(it's basically what a PSN card is), but the company it came from didn't activate it and refuses to do anything about. Stuff like this is usually easy for cc companies to reverse the charges for.
Posted 16 November 2012 - 02:21 AM
This is the first time that I ran into this problem with Playasia, can't believe how bad their store has become.