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ps3 new super slim high pitch noise problem


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#1 butternuts

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Posted 25 November 2012 - 07:08 AM

Just got my black friday bundle for the the ps3 superslim. I take it home and begin to play around with it and the thing is quiet as a mouse. I slap in a disc to play uncharted and it makes this consistent high pitch noise that literally drowns out everything else and gives me a headache after only 5 minutes. I just wanted to see if this was a flaw or something they all do because if it continues I can no longer keep the console. So is anyone else having this problem with it?

#2 pixi

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Posted 27 November 2012 - 07:33 AM

My disc noise is super loud and you can constantly hear it stopping & turning but I'm keeping it because it's still quieter than the fat I traded in. High pitch not so much. I'd try taking it back and showing it to them.

#3 lewchief

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Posted 27 November 2012 - 11:57 AM

Mine has a high pitch when the fan is running but it settles down after being on for a bit.

#4 CombatCraig

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Posted 28 November 2012 - 09:31 PM

I was just searching for the same thing. Mine is so loud my ears are still ringing and I'm sitting on the couch. Even my dog is freaking out. You can hear it over movies, games, anything.

I made a quick video. It's loudest at 5 seconds in (left side of the system)

Is this normal?

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#5 Rasen

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Posted 28 November 2012 - 09:35 PM

I dunno. From the video, it seems like it gets louder depending on where you're sticking the mic. Don't get me wrong, I'm sure there is a noise problem, but the youtube video is nowhere near the dog-freaking out level...

#6 CombatCraig

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Posted 28 November 2012 - 09:37 PM

I dunno. From the video, it seems like it gets louder depending on where you're sticking the mic. Don't get me wrong, I'm sure there is a noise problem, but the youtube video is nowhere near the dog-freaking out level...


You're correct it is loudest on the left side of the system. I should have filmed it from the couch but I wanted to show where it was loudest.

Here's a second video. This time from the couch. You can hear how loud it is while the game is loading. This is what it sounds like while it idles, plays movies, etc. It gets drown out a little bit once the game starts but it's still loud enough to be heard (not so great in the video)

**EDIT**

Called Sony support and they could hear it over the phone. Have to send it off for repairs. Amazon didn't have anymore to exchange it. Looks like I don't get to play with it for 3 more weeks...hooray :(

Edited by CombatCraig, 29 November 2012 - 02:05 AM.


#7 AvidWriter

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Posted 29 November 2012 - 06:01 AM

Damn. I got that same one coming soon.... I hope I don't have this problem.

#8 Crunchewy

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Posted 29 November 2012 - 08:37 PM

I hate noisy systems, especially if high-pitched, and I just bought the new slim BF bundle for xmas too. I really don't relish the idea of finding out after my kids open it on Xmas. I guess the only thing to do is to set it up now and see if I get that problem. Will Target take a return of an opened system? Because if mine does that, it's definitely going back.

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#9 thebytewasbit

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Posted 30 November 2012 - 02:26 PM

Mine is doing the same thing!

#10 Crunchewy

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Posted 30 November 2012 - 02:52 PM

That's discouraging. I'm not sure I want to open it and risk not being able to return it. Argh. Anyone have one of these and NOT having this issue?

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#11 handsomepete

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Posted 30 November 2012 - 03:24 PM

That's discouraging. I'm not sure I want to open it and risk not being able to return it. Argh. Anyone have one of these and NOT having this issue?


For what it's worth Target's return policy and customer service is excellent. I'd be genuinely surprised if they didn't take it back no hassle at all, just walk to the cs desk and tell them you'd like to return it.

#12 Azone

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Posted 30 November 2012 - 05:16 PM

Hmm, I have the same problem as shown in the video. It is really annoying especially because it can be heard over movies and games from the couch. Looks like I'm also going to have to call Sony support since I also bought mine from Amazon.

#13 Crunchewy

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Posted 30 November 2012 - 05:44 PM

I think I'm just going to return it unopened. Does anyone know if the existing $250 PS3 that comes with no games - is that the same design, or the squeal-free design? Not as much of a bargain, but it's not worth it to get one that's going to drive me insane.

Or for that matter, what models out there now, whatever bundle, are the squeal-free edition?

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#14 Azone

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Posted 30 November 2012 - 07:41 PM

I don't think this is a widespread issue since I'm not seeing too many reports of it. I'm reading plenty of loud Bluray drive issues but mine is pretty quiet.

Anyway, looks like I'm getting a replacement from Amazon. Hopefully the next one doesn't have this issue.

#15 Crunchewy

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Posted 30 November 2012 - 09:43 PM

Quick note that at least one person in the "Infamous Bundle" thread says their super slim PS3 from the bundle does not exhibit the problem. So there is hope. :) I guess I'll plug ours in this weekend and see if it's afflicted or not.

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#16 lokizz

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Posted 01 December 2012 - 07:06 PM

no noise but im having a hell of a time getting uncharted 3 to work on it the mp i mean.it freezes up all he time on the connecting, syncing screen. took me 2 days to finally get past it and into a game and after the game ended it froze again.

#17 YBX87

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Posted 02 December 2012 - 03:22 AM

no noise but im having a hell of a time getting uncharted 3 to work on it the mp i mean.it freezes up all he time on the connecting, syncing screen. took me 2 days to finally get past it and into a game and after the game ended it froze again.

i thought uncharted 3 multiplayer freezing was a common issue? which has nothing to do with the ps3, but more in line with the server

#18 lokizz

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Posted 02 December 2012 - 05:53 AM

i thought uncharted 3 multiplayer freezing was a common issue? which has nothing to do with the ps3, but more in line with the server



not like this it isnt ive never had issues like this with my previous ps3s and uncharted 3. out of 39 some attempts ive only played 2 games and they both froze when the game ended.

#19 mitch079

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Posted 02 December 2012 - 06:11 AM

That noise would drive me nuts.

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#20 Crunchewy

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Posted 02 December 2012 - 06:55 PM

I opened up our BF bundle and hooked it up and put in Infamous as well as a DVD and did not notice this problem, thankfully. Christmas can go on! :)

It is a little clinky and clunky as it jumps around on the disc, but did not have the high pitched squeal. Happy.

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#21 Blaster man

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Posted 02 December 2012 - 07:22 PM

You're correct it is loudest on the left side of the system. I should have filmed it from the couch but I wanted to show where it was loudest.

Here's a second video. This time from the couch. You can hear how loud it is while the game is loading. This is what it sounds like while it idles, plays movies, etc. It gets drown out a little bit once the game starts but it's still loud enough to be heard (not so great in the video)

**EDIT**

Called Sony support and they could hear it over the phone. Have to send it off for repairs. Amazon didn't have anymore to exchange it. Looks like I don't get to play with it for 3 more weeks...hooray :(


Holy crap that's annoying. I wouldn't be able to use that console. You would think that after so many hardware revisions Sony would have this kind of thing figured out.

IMO they should just stop supporting the PS3 and move onto the PS4. The PS3 has caused them a lot of problems. They should also abort the PSV now. They dont have much support for development and they are losing money when they sell it.

#22 Crunchewy

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Posted 02 December 2012 - 07:36 PM

As I noted, my BF super slim doesn't have the problem, so it seems it's a defect and should be fixable by an exchange or warranty repair. Also pleased with how small the console is, and yet has an interval power supply. Nice!

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#23 Jaggsta

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Posted 03 December 2012 - 08:56 AM

Never buy new models its just like cars when new body style comes out.

I got Last Ps3 Slim before super and its so quiet i love it.

#24 cochesecochese

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Posted 03 December 2012 - 06:47 PM

Do the super slims have these issues with games on the hard disk? I only use my PS3 for digital stuff these days.

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#25 stepasyd

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Posted 03 December 2012 - 06:53 PM

have the BF infamous/uncharted 250gb model, and no issues to report from this one, it's been used pretty regularly since i got it.../possible jinx.

#26 Crunchewy

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Posted 03 December 2012 - 07:57 PM

Do the super slims have these issues with games on the hard disk? I only use my PS3 for digital stuff these days.


What issue? The high-pitched squealing noise in the OP? Not all are afflicted - ours isn't - so this would seem to be a repairable defect on only some of them. The super slim seemed dead silent when I was messing with it, except for spinning discs which was a little loud (not high-pitched, just the usual rushing wind sound of a fast spinning disc and clunking sounds when seeking). However I didn't really play any games except to test for the OP problem. I didn't hear any fan noise at all, but I didn't do much with it before boxing it back up for Xmas.

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#27 Crunchewy

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Posted 03 December 2012 - 07:59 PM

Does it come with a stand to set up vertically? I don't recall seeing one in the box. I want to set ours up vertically as that's how I can fit it in our TV stand (not going to put the 360 vertical).

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#28 cochesecochese

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Posted 03 December 2012 - 09:27 PM

No, you've got to buy the stand separately.

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#29 Crunchewy

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Posted 03 December 2012 - 09:38 PM

Lame. I'll look for it. Thanks.

From what I can tell a stand may not exist for this. Maybe just not yet? It looks like the existing stands are for the non-super-slim. But I'm not sure.

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#30 blume3

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Posted 03 December 2012 - 10:28 PM

I was pretty tempted by the new system, this is definitely making my feel better about not getting one.