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Need help with a package shipped by UPS


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#1 MoCiWe

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Posted 05 December 2012 - 07:14 AM

I ordered a couple of games from the Microsoft Store when they had their Black Friday sales, I kept checking the tracking number and it said that the package was received by me on Monday, which it wasn't, but I figured I'd wait a day or two to make sure they didn't mess something up (since that's what I saw to do when I looked around). However, now the message is marked as return to sender, so I am assuming that my games were delivered to the wrong house and are now being sent back to where they came from (I am in Wisconsin and they were in my city, now they are in Illinois again). Is there anything that I can do about this so that I get the games? I've sent UPS an e-mail but I can't find a e-mail on the Microsoft Store website.
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#2 HyperG

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Posted 05 December 2012 - 04:19 PM

Find the phone number and call instead.
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