Best pre-order deal for Bioshock Infinite Xbox 360?
Posted 19 February 2013 - 06:03 PM
Any other good deals? And does anyone know if Microsoft Store pre-orders arrive on day of release?
Posted 19 February 2013 - 09:12 PM
Posted 19 February 2013 - 10:01 PM
Posted 22 February 2013 - 04:34 PM
Posted 22 February 2013 - 11:39 PM
"Also available worldwide for free to those who pre-order is the Industrial Revolution Pack, which grants exclusive access to three in-game gear items that boost combat abilities, 500 bonus in-game currency, five lock picks, and the Industrial Revolution puzzle game which unlocks stories of Columbia and allows players to pledge their allegiance to the Vox Populi or Founders through Facebook."
Posted 25 February 2013 - 03:10 PM
You are now chatting with 'Jyll'.
Jyll: Thanks for contacting Microsoft Store Chat! How can I help you today?
You: Hello - I am interested in purchasing BioShock Infinite for XBOX (http://www.microsoftstore.com/store/msstore/en_US/pd/ThemeID.27509700/productID.245856700?ClickID=b6zynnqfzsdfeelsmvnlk1yzugmkfygluqqv) but do not see if it includes the Industrial Revolution Pack.
You: This pack is included with most pre-orders of the game, but I don't want to assume anything and be disappointed.
Jyll: I would be happy to help you with XBOX.
Jyll: I do understand completely, let me take a look.
Jyll: You're welcome!
Jyll: It does appear that it is included.
You: That is great!
You: So is the info to access the Industrial Revolution website emailed shortly after ordering?
Jyll: Just a moment while I look into that for you.
You: Thanks - looking at the industrial revolution website it shows that you need a pre-order code to access it.
You: You can see it after choosing your country and entering your birthdate here: https://www.finkmanufacturing.com/
Jyll: Okay, I am looking at some information as well.
Jyll: It says all pre orders will receive the Industrial Revolution pack so it will send you the information via email.
You: Great! I really appreciate all of your help.
Jyll: You're welcome!
Posted 26 February 2013 - 11:44 PM
Thanks for passing the info along!
Glad to help out! If anyone does order through the Microsoft Store make sure to post how long it took to get the Industrial Revolution Code. I had to run out of town so likely won't order until later in the week so it would be great to know this.
Posted 07 March 2013 - 01:11 PM
Posted 07 March 2013 - 07:52 PM
I would have liked the 1600 MSP, but really want the extra in-game items. The Microsoft Store CSR tried to help and took care of cancelling the order for me, but it was frustrating nonetheless. If you are interested in the full exchange see the chat transcript below.
info: Thank you for choosing Microsoft Store. An Answer Tech will be with you shortly.
You are now chatting with 'Barbara'.
Barbara: Thanks for contacting Microsoft Store Chat! How can I help you today?
You: Hello - Yesterday I placed a pre-order for BioShock Infinite for XBOX (order number: MS*****7). Prior to purchasing (on 2/25) I confirmed via chat that the pre-order Industrial Revolution code would be sent after placing the order.
You: The Industrial Revolution site (https://www.finkmanufacturing.com/) is setup to be used prior to receiving the game. Play unlocks additional items in the game once it is released. The only reason I pre-ordered the game was to access this site so I could start acquiring the various items available.
You: It has been about 24 hours since I placed the order and do not have the code yet. Can you please confirm when I should expect to receive it?
Barbara: Thank you! Please give me a minute to pull up your order.
You: Ok - if you need any more info, just let me know.
Barbara: Thank you.
Barbara: I can see that you purchased BioShock Infinite for Xbox 360
Barbara: This will be release on March 26, 2013
You: That is all correct.
Barbara: You will receive the code on your email 10 days after receiving the physical product.
You: That is not the intended purpose of the code, so I want to make sure you are 100% sure.
You: The code is intended to be used right now prior to the game's release.
Barbara: Just to want to verify is this the code for Xbox LIVE 1600 pts Coupon?
You: That is not correct.
You: This is a pre-order code for the Industrial Revolution website (https://www.finkmanufacturing.com/).
You: This requires a code to access which all pre-orders are supposed to receive.
Barbara: Please give me 3 minutes to check on this.
You: Sounds good.
Barbara: Thank you Chris.
Barbara: I understand the urgency for you to have the code.
Barbara: We have a separate department who can provide you better assistance regarding this.
Barbara: One of our specialist for Xbox can help you get your code.
Barbara: They are available on phone support at 1-866-530-6599
Barbara: Mon - Fri 8 AM - 12 AM EST \ Sat & Sun 12 PM - 6 PM EST
You: Ah - I have very strong doubts that XBOX support can help with a Microsoft Store purchase.
You: What is the easiest way to cancel this order?
You: I will just cancel and order from a retailer that can provide the full pre-order items.
Barbara: My apologies for the inconvenience this has caused you.
Barbara: No worries, please give me 2 minutes to cancel this order.
You: Thanks for the help.
Barbara: You're welcome.
Barbara: Thank you for patiently waiting.
Barbara: I have cancelled the order.
Barbara: Please take note of your reference number for the order cancellation.
Barbara: I am sorry Chris I was not able to resolve your concern.
You: I appreciate the help cancelling the order.
Barbara: You're welcome.