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Best Online Customer Service 2012


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Poll: Which online retailer had the best customer service in 2012? (1657 member(s) have cast votes)

Which online retailer had the best customer service in 2012?

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#1 CheapyD

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Posted 28 February 2013 - 08:21 AM

Please post your nominations for Best Online Customer Service 2012.
Which online retailer had the best customer service in 2012?

#2 TheThoughtlessOne

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Posted 28 February 2013 - 10:00 AM

I guess Amazon, got me decently quick refunds for two 3rd party items.

#3 mrspicytacoman

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Posted 28 February 2013 - 10:19 AM

amazon

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#4 diishen

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Posted 28 February 2013 - 10:19 AM

Newegg, fast responses and making everything easier
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#5 SilentBob50023

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Posted 28 February 2013 - 10:35 AM

Amazon from a buyer's standpoint, but not as a seller.

#6 Quintessence

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Posted 28 February 2013 - 11:17 AM

Normally I'd say Amazon, but they kind of screwed me this year.

Therefore my vote goes to:

Newegg

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#7 R. Kasahara

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Posted 28 February 2013 - 11:46 AM

Play-Asia was hands-down the best for me in 2012.
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#8 kill3r7

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Posted 28 February 2013 - 12:28 PM

Amazon.

#9 H4Y4TO

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Posted 28 February 2013 - 02:30 PM

Amazon
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#10 jrodri86

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    Meh, i'll wait to get it for a cheaper price.

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Posted 28 February 2013 - 02:32 PM

Amazon hands down.

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#11 FerDK

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Posted 28 February 2013 - 02:49 PM

Amazon.
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#12 ashtonreeves

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Posted 28 February 2013 - 02:52 PM

Amazon

#13 Johnnybeachboy

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    Need a CHEAP PS VITA

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Posted 28 February 2013 - 03:08 PM

Gamestop, which I find completely ironic.

The people I talked to on the phone were knowledgeable and they actually helped me.

Best Buy was horrible.

#14 Outrager

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Posted 28 February 2013 - 03:49 PM

Amazon.

#15 kburns10

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Posted 28 February 2013 - 04:31 PM

Newegg was excellent any time I contacted them regarding promos

#16 kennygmoney

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Posted 28 February 2013 - 04:43 PM

Amazon, fixed a couple of price mistakes very quickly for me.

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#17 knightsdwn

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Posted 28 February 2013 - 04:45 PM

Newegg.

#18 MasaTFC

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Posted 28 February 2013 - 04:49 PM

its not best buy thats for sure.

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#19 Sonne

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Posted 28 February 2013 - 05:06 PM

Best Buy

Why? I never had any issues with them, and I order from them by far and away the most. Then I make a few Amazon orders and I end up having issues.

#20 tylerh1701

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Posted 28 February 2013 - 05:52 PM

Amazon gave me $20 that they didn't have to because I was getting the run around. I actually had a few problems with Amazon CS this year, but I think that $20 was still very generous of them and puts them ahead of BB (awful online/phone CS) and Fry's (won't ever be ordering from them again).

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#21 KillerRamen

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Posted 28 February 2013 - 05:54 PM

Gamestop.
They were the only ones I really dealt with this year and they quickly helped me get my dlc bonus without any hassle.
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#22 Darklurkr23

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Posted 28 February 2013 - 07:07 PM

Amazon! They always refuned my orders good

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#23 Times4

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Posted 28 February 2013 - 07:12 PM

Amazon, always quick to respond and happy to help :)

#24 deszaras

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    Wait...what?

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Posted 28 February 2013 - 08:33 PM

Amazon
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#25 djsmf435

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Posted 28 February 2013 - 08:54 PM

Amazon

#26 247

247

Posted 28 February 2013 - 09:19 PM

Bby

#27 wampyrii

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Posted 28 February 2013 - 10:14 PM

Amazon. Every time I've had any kind of issues they've gone above and beyond in order to make amends.

#28 alkaliv2

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Posted 28 February 2013 - 10:32 PM

I'm probably going to catch hell for this, but EA Origin. Each time I had an issue I talked to someone quickly and EVERY TIME they hooked me up with some sort of discount. A few years ago when I pre-ordered ME3 I got two Collector's editions for the price of two normal games. They've always treated me right even when I was upset about SWTOR. My vote goes to EA Origin.

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#29 Rai Rai

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Posted 28 February 2013 - 10:44 PM

Amazon.

#30 abhinav

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Posted 28 February 2013 - 11:21 PM

Normally I'd say Amazon, but they kind of screwed me this year.

Therefore my vote goes to:

Newegg


Amazon screwed me this year too, I'm going with Best Buy for this year.

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