Wait, you don't get your item in a box?
I've order from them about three times, and i've never gotten a damage item. The item always comes in a little small box.
Nope. I think Newegg is very YMMV on packaging depending on which warehouse they ship from. For the last few years, I've gotten all of my smaller CEs from Newegg in bubble mailers. Looking at my order history, the two most notable ones were RE5 CE at release (they did give me a $10 refund, which I used to buy a replacement box) and Kingdom Hearts 3D CE at release. For the KH3D CE, they bubble mailer was ripped by the item's corner... which they covered up with the shipping label.
The rest I got post release and at a discount so I can't complain too much about those.
Some CAG said that they always covered refund shipping for returns, but they never do for me. The only CEs they ever shipped in a box was Skyrim and Uncharted 3. Funnily enough, they often ship regular edition games in boxes.