I received one of worst used cases I've ever seen yesterday for a used game for MH Rise. Looks like someone took a knife to the front and back of the case. Of course no copies could be found at any local stores so I returned it for trade credit.
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So it's okay for them to sell something opened as new but not accept a return on that product? Interesting... I deal a lot with my 2 local stores but I do call beforehand to make sure they are on duty because I will only deal with one specific individual from each store. I'm not sure I would...
If its the last new copy more than likely it's opened and used as a display. If the store has more than one new copy in stock then you can ask for a sealed version.
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They can do it but most won't. Honestly it's not worth the effort unless you have a nice employee which is rare. I was able to trade both my ps5 bundle games in for other titles but I had to call 5 different gamestops to find one that would allow it.
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