I got my account back along with all the points right before Thanksgiving, I never had to call any specials numbers. The extra achievements are still there but thats no big deal.
I have called them for the 3rd time to get my free 30 day code so I can use Netflix and I still don't have the code. They always say it will be emailed in 10-20 mins.
I agree with Afflicted, there is no reason they should need 25 days to investigate these. There are so many of these coming...
I forgot to mention, I found that as well, of course I changed it immediately.
I know people are wanting to blame EA somehow for these hacks, but if Xbox account security was where it should be then EA(or any other company) shouldn't be able to cause an exploit like this no matter how inept...
I called them back about my 30 day code so I wouldn't be completely SOL, they said they would send me one by email within 20 mins of getting off the call. Its been 2 hours...
I got hit by the same thing, I had a CC tied to the account but they didn't buy any points with it, just drained the couple thousand I had in the account already. I didn't even notice it until the 24th when it happened on the 16th. I talked to M$ yesterday and they said in order to get my points...
http://accessories.us.dell.com/sna/products/Games/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A1983048
Great game, easily worth $20, I put like 20 hours into this game.
I just wanted to say I agree with Wombat's decision to forgo the $1 Blu-ray fee for Netflix. I made sure to add that when I fired back up my account for the winter only to see almost my entire queue in a wait status. After about a month, I completely gave up on Blu-ray. It wasn't even like I...
I just got my zune back, looks like they gave me a refurb instead of fixing mine, which works for me because the one I got is flawless whereas mine has a small scratch on the screen.
I just had to send my Zune 80 in. It took them about 3 days to get me the box then once I shipped it back to them they had it next day, they shipped the replacement/fixed on out the day after they got it. Shipping it back has taken about a week, scheduled to get it tomorrow based on my FedEx...