Had one or two emails responding to questions direct to Woolworths on Saturday - so very outdated by now and generally just explaining why the product was cancelled and that money would be refunded within 14 days.
I have to say that I believe there is a glitch in their system in regard to...
Exactly the same here. I have been practically begging for some information via email .. Not through pay pal, direct woolworths email (both on site and off) they still will not give any form of information regarding the money..
Later I will escalate the PayPal dispute as they are unwilling to...
I am willing to wait no more than Tuesday before escalating it to the claims department; if in this time they have failed to respond to 'direct emails' AND to the PayPal dispute then they have little or no intention of refunding the money and do not wish to have any dialog with you ever again...
I am just a little bit bemused as to how Woolworths get so easily get away with this. I appreciate that usually, until a product is 'shipped' contracts are not usually binding; but as I understood where money is accepted directly and confirmation given, a reasonable contract had been entered...