You know, considering what they've been giving us week after week for years now, don't complain for an off month. Do you really want such a backlash Epic decides not to give out free games anymore?
i deactivated my account. No way to earn 5 tokens (remember it's supposed to be super easy), and not always anything worth redeeming for. They ruined their program. Probably to save money by having less rewards to dole out.
I'm pretty sure they do take new. I can't imagine them complaining it's not used. A toy's a toy (or a movie, or such). As long as they take blu-rays in and of itself.