I had this happen to me, too. I think (I don't remember for sure) it took 2 to 3 weeks to resolve. I contacted Amazon, too, (via chat) because I was concerned.
Interested in Gravity Rush 2 and Shadow of the Colossus (that's for the PS4, yes?). What's the condition of SotC?
My list: https://www.cheapassgamer.com/topic/265025-h-ps4-ps3-ps2-pc-w-ps2-ps3-ps4-psp-ps-vita-paypal/
I can also pay money.