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Resident Evil: Umbrella Chronicles $35, Puzzle Quest $15 - Amazon


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119 replies to this topic

#91 lilboo

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Posted 20 December 2007 - 06:18 PM

I found that amazon processed my refund request and I didn't even get any type of response e-mail. Go into your track orders page on amazon, click on the order in question, and on the bottom of that page it should have a section for refunds issued. Both of my price adjustments for Time Crisis showed up there and I got my refunds back on my card within a couple of days. Hope that helps, saved me the trouble of sending another e-mail to CS.


Hmm.. Thanks for that. I just checked and there's nothing updated for me, yet.

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#92 Tom Ato

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Posted 20 December 2007 - 06:42 PM

Just placed an order for UC. It sounded like it was still in stock.
Like video games and bad writing? Then buy my book! Only $.99 for kindle!

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#93 DirtRoadSport

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Posted 20 December 2007 - 06:47 PM

In for RE UC.

#94 fieldkillah

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Posted 20 December 2007 - 06:59 PM

They didnt give me a refund on Ghost Sqaud because I preordered it back in oct. It didnt ship till late last month. Pretty shitty policy if you ask me. If it had dropped the day it shipped for me I wouldnt have been able to get the price match because it would have been 31 days.
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#95 Jack Ryan

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Posted 20 December 2007 - 07:06 PM

I found that amazon processed my refund request and I didn't even get any type of response e-mail. Go into your track orders page on amazon, click on the order in question, and on the bottom of that page it should have a section for refunds issued. Both of my price adjustments for Time Crisis showed up there and I got my refunds back on my card within a couple of days. Hope that helps, saved me the trouble of sending another e-mail to CS.

They actually JUST sent me an email crediting back my account, and also posted it to the order. So, thanks again guys!

They didnt give me a refund on Ghost Sqaud because I preordered it back in oct. It didnt ship till late last month. Pretty shitty policy if you ask me.

While I agree that's annoying, their price match policy clearly says it doesn't cover pre-orders.

#96 fieldkillah

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Posted 20 December 2007 - 07:12 PM

While I agree that's annoying, their price match policy clearly says it doesn't cover pre-orders.


I read that part, but it says for items that havent shipped yet.
"Applies only to products that have already been released. Products that have not yet been released but that are available for pre-order from Amazon.com are not covered by this guarantee, but do benefit from our Pre-Order Price Protection program (see section above). "

this is from their site
"If Amazon.com's price for an already-released item decreases within 30 days after we ship the item to you,"

they were going by when I made the preorder not the ship date.
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#97 Jack Ryan

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Posted 20 December 2007 - 07:32 PM

I read that part, but it says for items that havent shipped yet.
"Applies only to products that have already been released. Products that have not yet been released but that are available for pre-order from Amazon.com are not covered by this guarantee, but do benefit from our Pre-Order Price Protection program (see section above). "

this is from their site
"If Amazon.com's price for an already-released item decreases within 30 days after we ship the item to you,"

they were going by when I made the preorder not the ship date.

Yes, that's why under the Post-Order Guarantee it has that section that say it does NOT apply to pre-orders. Logically that would mean that pre-orders never qualify for the Post-Order Guarantee even after they ship, because then what would be the point of the Pre-Order Price Guarantee? By pre-ordering, your giving up your right to have the price adjusted after the product ships.

But again, I agree that it's worded very poorly, and that I would be very annoyed myself if this happened to me.

#98 scottman

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Posted 20 December 2007 - 07:35 PM

Amazon CS seems to be very slow lately from the influx of Christmas traffic. I wouldn't worry if you don't get a response as fast as usual.

#99 Monstarr

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Posted 20 December 2007 - 07:42 PM

I shall bite as I have to buy new games. SMG was the ast wii game and I still need Mass effect and assasins creed

#100 G33

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Posted 20 December 2007 - 07:54 PM

If I hadn't just ordered Super Swing Golf Season 2 a couple days ago (from Amazon, no less) I'd be picking up RE:UC, Ghost Squad, and Fire Pro Wrestling Returns. In a roundabout way, I suppose it saves me money.

#101 koster

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Posted 20 December 2007 - 08:09 PM

Thanks OP. I picked up RE:UC (and a Wii Zapper), but decided to pass on GS for now.
Looking for:
Armored Core series games
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Horror / strategy / role-playing console games
Wii / Gamecube / DS / Gameboy Advance games
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#102 TrunksSSJ23

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Posted 20 December 2007 - 08:25 PM

Told ya Resident Evil would be put back at 34.99 today ;).

#103 NvaderJim

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Posted 20 December 2007 - 09:33 PM

Ghost Squad $28.99 :(


#104 Monstarr

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Posted 20 December 2007 - 10:10 PM

Ghost Squad $28.99 :(



dammmmm i was just about to check out i guess umbrella only

#105 bingbangboom

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Posted 20 December 2007 - 11:39 PM

Yeah, when i felt the urge to grab my wallet finally... the price changed :/

#106 chopper

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Posted 20 December 2007 - 11:48 PM

I ordered Ghost Squad at $30 2 weeks ago, and e-mailed them a few hours ago asking for a $10 credit before they jacked the price back up to $30.

Will I still get the credit, or will I get an idiot Customer service rep telling me the price never dropped and "it has always been $30" ?

Anyone else had experience with getting a credit on these temporary price drops?

#107 Oops! I did it again.

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Posted 21 December 2007 - 12:07 AM

I ordered Ghost Squad at $30 2 weeks ago, and e-mailed them a few hours ago asking for a $10 credit before they jacked the price back up to $30.

Will I still get the credit, or will I get an idiot Customer service rep telling me the price never dropped and "it has always been $30" ?

Anyone else had experience with getting a credit on these temporary price drops?


I got credit on Tomb Raider Anniversary (Wii)'s price drop a couple weeks ago. I think that price drop only lasted a few days at the most, but they still gave me a $10 credit.

#108 addicted2games

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Posted 21 December 2007 - 12:15 AM

I ordered Ghost Squad at $30 2 weeks ago, and e-mailed them a few hours ago asking for a $10 credit before they jacked the price back up to $30.

Will I still get the credit, or will I get an idiot Customer service rep telling me the price never dropped and "it has always been $30" ?

Anyone else had experience with getting a credit on these temporary price drops?

I emailed them this past week about a $10 credit on Time Crisis 4 and then the next day the price went back up. I still got the refund after that. Maybe next time call them and it should be instantaneous if you are worried they might give you hassle. But I didnt have any problems.

#109 xbox_mole

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Posted 21 December 2007 - 12:53 AM

I ordered Ghost Squad at $30 2 weeks ago, and e-mailed them a few hours ago asking for a $10 credit before they jacked the price back up to $30.

Will I still get the credit, or will I get an idiot Customer service rep telling me the price never dropped and "it has always been $30" ?

Anyone else had experience with getting a credit on these temporary price drops?


I always take a screenshot when I email, but apparently they can see a log of when the prices changed on the site and at what time it was what price and they compare that to the time when you email them, or so I was told one time by an Amazon CS Rep. Don't know if that's true or not.

#110 lilboo

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Posted 21 December 2007 - 01:53 AM

YAY, I got my response from Amazon. They are honoring me the $10! I also paid for Ghost Squad with gift certificate..so..I take it I'll have $10 in my account in a few days?

Thank you for contacting Amazon.com.

The discounts we offer for items available on Amazon.com can vary from time to time. I've checked your order and found that we now offer a greater discount on "Ghost Squad" than at the time you placed your order.

Since your purchase was so recent, I've requested a refund of $10.00 to your credit card. This amount reflects the difference between the price you were charged for the item and the current discounted price. This refund should be processed in the next few days and will appear as a credit on your next billing statement.

You may view returns and refunds by clicking the "Your Account" link at the top of our web site, then clicking "Go!" next to "open and recently shipped orders." Completed refunds will appear at the bottom of an individual order's summary page.

Thank you for shopping at Amazon.com--we hope you'll visit us again soon.


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#111 Xfactor4

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Posted 21 December 2007 - 05:57 AM

Thanks OP. I picked up RE:UC (and a Wii Zapper), but decided to pass on GS for now.


Heck I picked them all up including GS ! BUT got the zapper and GS yesterday at the sweet price. RE: UC was OOS until today ! Of course I promptly raced to add it to my cart so now I snagged 'em all.

Weird how they Go OOS and then back in and back out etc !8-)

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#112 lilboo

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Posted 21 December 2007 - 06:24 AM

YAY $10 in credit back in my account!

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#113 Oops! I did it again.

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Posted 21 December 2007 - 09:58 AM

Yep, they just e-mailed me about getting my $10 Ghost Squad credit too. :) Yay.

I was worried they wouldn't, though. Mine shipped 31 days before I e-mailed them yesterday - and the guarantee says 30 days. But I guess they aren't hard-asses about one measly day, thankfully!

#114 chopper

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Posted 21 December 2007 - 03:00 PM

Jumping on the bandwagon, I just got my $10 credit for Ghost Squad as well.

#115 seanr1221

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Posted 21 December 2007 - 03:31 PM

Yesss, RE:UC finally went back to 35.00, so I got it.

seanr1221.png


#116 flames_of_chaos

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Posted 21 December 2007 - 05:15 PM

Yep, they just e-mailed me about getting my $10 Ghost Squad credit too. :) Yay.

I was worried they wouldn't, though. Mine shipped 31 days before I e-mailed them yesterday - and the guarantee says 30 days. But I guess they aren't hard-asses about one measly day, thankfully!


Well considering how good they are with the price gaurantees within a month and some months do have 31 days so if its 32 - 39 days then your into maybe territory and 40+ days then good luck I doubt your going to get a refund from them at that point.

#117 trip1eX

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Posted 21 December 2007 - 05:20 PM

$35 Re:uc for the win!

#118 secretvampire

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Posted 21 December 2007 - 07:07 PM

Fire Pro Returns down to $4.99!!!

#119 fieldkillah

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Posted 22 December 2007 - 12:16 AM

Got my 10 dollars back for ghost squad. It is 30 days from shipping date even if you preordered.
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#120 unforeseen

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Posted 22 December 2007 - 12:21 AM

I would of jumped on this deal if I did not pick RE: UC during the TRU B2G1F deal for Wii games. I picked up GS at BB for $20.
So these are great deals to be had.