I found that amazon processed my refund request and I didn't even get any type of response e-mail. Go into your track orders page on amazon, click on the order in question, and on the bottom of that page it should have a section for refunds issued. Both of my price adjustments for Time Crisis showed up there and I got my refunds back on my card within a couple of days. Hope that helps, saved me the trouble of sending another e-mail to CS.
Hmm.. Thanks for that. I just checked and there's nothing updated for me, yet.