Posted 26 May 2008 - 06:31 AM
How does the 30-Day Satisfaction Guarantee, Refund Policy and Cancellation Policy work?
Canceling an account no longer in the Free Trial Offer period, will immediately cease any additional charges. Member agrees to pay any accumulated, unbilled charges or fees to its Company account through the date of cancellation, at the time of cancellation. A full refund will be given after you have cancelled your account and you make a refund request to our customer service, by our on-line "Contact us" form on our web site, within 30 days of becoming a member. After 30 days, only the very last amount charged to your method of payment will be refunded. Any partial refund does not automatically waive any further balance owed. You may reactivate your account at any time.
This is from the consumer direct website maybe you might want to look into it.
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