Sorry, missed this post earlier. TRUST IN CAG! Those $60 games will ring up cheaper! I'm assuming you just went by the stickers, right? Remember SMB has been $25 for a while. The other drops just happened and many stores haven't updated the tags yet.
No, that is different. I'm not sure exactly how it works but it hurts the store numbers for them to give credit for returns/register mistakes. They really hate it if you buy something and then say you don't want it and they have to void it because that counts against them too. It is really asinine but that's what I've heard. Now a good employee/manager will still take care of you but that's the underlying reason why you often get a hard time from many others.
During the B1G1 sale (on used games $14.99 and under, newbies - we're waiting for the return of that sale, no word yet) I asked to get a couple of games price checked. The guy then asked if I wanted them and I said I wasn't sure and asked if he could just hold on to them while I look at some others. He misheard me and rang them up. When I said I didn't want a couple after all he nearly threw a fit. It makes no sense - at any other store it would be no big deal. But somehow it was gonna hurt him .
Yup, the way blockbuster works is horrible, but what the hell are we going to do about it? I can't go and complain to the DM because of this because he won't be able to do anything. It sucks, especially if we make mistakes. A stupid mistake like scanning a movie instead of doing the online swapping thing will piss off some managers.
It makes no sense why we can't credit things off. It really doesn't. What's worse is that if the store has a lot of credits then the store's yearly budget is going to go way down. Credits and sales numbers are what determine our yearly budget, but if a store has a shitload of credits you can expect it to get a very shitty yearly budget.
What's worse than credits though, is cash refunds. Now those, really screw up a store. That's why most stores always tell you they can't do refunds. Technically, they are supposed to do refunds, but I find my manager lying out of his ass sometimes so he can avoid a refund. It's amazing, really.
I kind of just want someone to go into my store, say I want to buy a PS3 and then leave without paying. If we have to credit off nearly $400, you can expect management to go crazy. Not only do credits affect the store, it affects the employee that is doing the credits. Every time we do a credit, we have to type in our ID Number/Password so all the credits we do are kept track of. So, if you're an employee who either has a lot of shitty customers or screws up a lot at the register you'll pretty much be running returns all the time when you are working.