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Gazelle Trade-in FAQ and Discussion Thread


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#1 RedGamer

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Posted 11 October 2009 - 01:10 AM

Gazelle.com

As the weeks have gone by, I have noticed discussion of Gazelle.com trade-in's within the Amazon Trade-in thread. I have decided to take it upon myself to create a thread solely for the purpose of discussing Gazelle.com and posting information pertaining to it.

This post will be updated to look.. spiffier with a full-fledged FAQ within a day or two, when I find the time.

For now, I'll list some basic information about Gazelle.com.

Credit Increases:

+5% Amazon Gift Card TIV: When trading in at Gazelle.com, if you choose Amazon Gift Card as your payment method, you will receive 5% more for your trade-in's.

Promotional Codes (entered during Checkout) ALL CODES ARE ONE-USE PER ACCOUNT, DO NOT STACK:
Posted Image
*Credit to no_exit for above picture.

Flipping to Gazelle


Flipping refers to buying items at one place and trading in or selling them elsewhere at a profit (however, sometimes it is done to transfer credit from one place into credit at another or pure cash.)

FAQ

Q) What is Gazelle.com?

A) Gazelle.com is a site where one can trade in items ranging from Electronics to Video Games to Cell phones.

Q) Are there TIV's any good?

A) Some of their TIV's are -very- good, some are average and, like any other trade-in site or establishment, some trade-in values are poor.

However, from my experience and from the experience of other CAG members, I'd say the TIV's are above-average. Especially when one takes into account promotional codes or the +5% Amazon Gift Card TIV. To note, they seem to match Amazon.com's trade-in values on video games. However, they lag behind by around a day or two. So if a value plummets on Amazon, you can still lock it in at Gazelle.

Q) Is Gazelle.com a reliable place to trade-in games?

A) Many members of CAG have used Gazelle for trading in un-needed items and have had good experiences.


TIMING

Q) How long do I have to send in my items?
A) You have 30 days to get your item postmarked according to Gazelle. Don’t always wait because they won’t want to continue to offer 30 days if everyone takes that long & your post office may not want to send your stuff out.

Q) What happens if I send the item after 30 days?
A) You get the TIV as of that day.

Q) How long does it take to ship to Gazelle?
A) From West Coast up to 3-8+ days, usually about 6. From East Coast about the same, though frequently a day or two faster.

Q) How long does it take them to verify the item’s condition?
A) A few days, but can take longer.

Q) How long does it take to receive Paypal/AMZ credit email after item is approved?
A) Usually 1-4 days, but can take up to 10.

Q) I submitted a game but it did not show up on gazelle or email me...
A) It can take up to 24 hours for it to show up, but it's usually less than a minute.

SHIPPING

Q) Who pays to ship to Gazelle?
A) Gazelle pays.

Q) Do they give you a box?
A) If you want one but only for orders that have ~3-6 games (forget exact amount), they will mail you a priority mail box (but they give you parcel post label…). The box will arrive in ~3 days-1.5 weeks.

Q) Why did I get an email saying I’ll get a box when I did not request one?
A) When you delete games from a large order it will then default to giving you a box. Just un-request it.

Q) Can I cancel a shipment after I get a box?
A) Yes, but don’t abuse this or face possible sanction.

Q) Does Gazelle insure your shipment?
A) They claim they do, but no one has run into this problem yet.

Q) Shipping label does not fit on box, what do I do?
A) Set your printer to print 5x8 postcard and this will work fine & fit bubble mailers.

Q) Should I open my games before sending in if they’re new?
A) Does not matter.

Q) Why was it delivered to Cockeysville instead of Hunt Valley, MD?
A) They get them shipped to both of these addresses, which are streets away from each other.

WHAT TO INCLUDE/CONDITION

Q) Do I need to send the instruction manual?
A) No, but again don’t send everything without manuals if you want this policy to stay the same.

Q) Can I print out my own cover art or use generic?
A) Yes, possibly YMMV, again don’t abuse, and try to send cover art that has UPC label that matches the UPC for the game. To check this punch the UPC into Amazon searchbox.

Q) Will they take games without UPC Label on artwork and still give you full value?
A) Yes, YMMV though, as 2 people had this work but both sent in sealed games.

Q) Can I use a generic case?
A) YMMV, again don’t abuse.

Q) How picky are they over game condition?
A) Less picky than Amazon.

MISCELLANEOUS

Q) If I reject the new TIV they give me who pays to ship it back?
A) You do.

Q) How does Amazon credit get sent?
A) You will get a redeemable code much like an Xbox Live or PSN network DLC code. You just redeem that as a gift card on Amazon.

Q) Can I cancel games that I submitted on their site?
A) Yes, you can cancel games individually without the values of the others affected.
*credit to J7.


TC Notes: Please post about your experiences with Gazelle or anything else you think should be added to this post, I'm always up for more information. I apologize for not keeping it as up to date as I should.

~Thanks, RedGamer.

Edited by RedGamer, 06 June 2010 - 01:48 PM.
added link


#2 wynams

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Posted 11 October 2009 - 01:17 AM

I took my Gazelle trade ins down, because they scammed me out of some serious referral money. I will never, ever use them again.

Edited by wynams, 12 March 2010 - 09:05 PM.


#3 RedGamer

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Posted 11 October 2009 - 01:27 AM

Question for you Wynams: What is bad about USPS priority boxes?

#4 wynams

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Posted 11 October 2009 - 01:28 AM

Nothing is bad about them, everyone should already have some laying around :) you can go to USPS.com and have them send you pallets full for free :)

It delays your order 2-3 days in waiting too.
I think I read on another thread that someone said it took 15 days from the time they shipped to receive their credit.

#5 RedGamer

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Posted 11 October 2009 - 01:31 AM

Thank you.

#6 estofan

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Posted 11 October 2009 - 01:35 AM

I'm trying to use Gazelle for the first time to offload some of my games, but I cannot find anywhere to enter the promo codes during checkout? I went as far as submitting the trade after giving them my info and it says that the shipping label is being generated and will be sent to my email add soon. Did I miss it?

#7 snives

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Posted 11 October 2009 - 01:39 AM

Yay for finding even more places where I can check my own TIV :)

#8 no_exit

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Posted 11 October 2009 - 01:44 AM

It's not real obvious where to enter the code.

On the page where you select your method of payment, there is a link to enter the code (see image below)...

Posted Image

#9 Tryxx

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Posted 11 October 2009 - 01:46 AM

I recently got an Xbox so traded in my Wii and two Wii games to Gazelle.

It was great. It took a while for them to process everything (they received my stuff on 9/28 and only inspected the last of the three items this past Wednesday or Thursday and should pay early next week), but they gave me the full price they offered, and with the bonuses for the TWEET code and the Amazon gift certificate payment, it was a very sweet deal, I thought, especially as they saved me the hassle of dealing with Ebay or Craigslist and paid for shipping.

I'd recommend them for sure and am wishing I had more stuff to trade in!

#10 evilpotatoguy

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Posted 11 October 2009 - 01:50 AM

Nice, definitely will be checking back.

Question - they ask about disc condition (I've traded in about 9 different complete games to Gazelle, all marked "Perfect" and they've taken them without any problems), physical box, and game art (front/back covers). What about game manuals? (I wasn't able to find the answer to that, but I gave it a shot with my most recent trade-in, perfect condition without manual)

For the OP wiki/info regarding times: A few of the trade-in times I've had -

Shipped Mirror's Edge 8/11, got payment 8/24 [13 days]
Shipped Eat Lead 8/19, got payment 9/1 [13 days]
Shipped Monsters vs Aliens 9/18, got payment 10/5 [17 days]
Shipped X-Blades 9/27, got payment 10/5 [8 days!]

Hope this helps :)

#11 bigdaddybruce44

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Posted 11 October 2009 - 02:12 AM

It's definitely nice to have more options, especially ones like these were all the information is right there.

#12 y2jasper

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Posted 11 October 2009 - 02:20 AM

Nothing is bad about them, everyone should already have some laying around :) you can go to USPS.com and have them send you pallets full for free :)

It delays your order 2-3 days in waiting too.
I think I read on another thread that someone said it took 15 days from the time they shipped to receive their credit.



yeah i think your probably talking about my post wynams :). yeah i traded in an order and it took 15 days from when i sent the package out and when i finally received the credit. what i do like about them is the communication though. the instant chat on their site is helpful since you don't have to wait a few hours for a response.

i sent my second order out yesterday (10/9), so i'm assuming to get my credit around the end of the month.

but i'm also glad a gazelle thread was finally put up! maybe we can add any good flips like the Amazon thread used to have.

#13 RedGamer

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Posted 11 October 2009 - 02:25 AM

I've updated the main post with length for payment information. I've currently put as few as eight or as many as seventeen for the time being.

From now, when listing shipping/payment times, please post what payment method you chose.

EDIT: No_Exit, can I use that picture in the FAQ? (I'll credit you.) I'd like to use it, at least until I put up a full picture-by-picture walk-through of trading in at Gazelle. (I'd like this thread to be as thorough as possible. :P)

#14 estofan

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Posted 11 October 2009 - 02:44 AM

It's not real obvious where to enter the code.

On the page where you select your method of payment, there is a link to enter the code (see image below)...


Thank you! I missed that the first time so I resubmitted the same trade a second time to get the additional $5 credit... now am I allowed to cancel my first transaction? sorry for the questions but I'm trying to find out how on the Gazelle site regarding cancelling but it doesn't seem to have any help on that (or am I no allowed to cancel?)

EDIT: Ooops... found out I can actually cancel by logging into my Gazelle account (didn't create one when I did my first trades).

Edited by estofan, 11 October 2009 - 03:17 AM.


#15 RedGamer

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Posted 11 October 2009 - 02:50 AM

I updated with a "Flipping to Gazelle" section.

It's -really- bare-bones for now. Just a heads up, Ghostbusters (360 and PS3) is $19.99 this week, as far as I know, at GameCrazy/Hollywood Video.

There's a promotion going on at Hollywood Video for $5 off select new games, so one could potentially get Ghostbusters (360 and PS3) for $15 and flip it for $23 to Gazelle.

Here is the link to the topic discussing the prices: http://www.cheapassg...tbusters&page=8

Here is the link to the Hollywood Video topic that discusses the $5 off select new games promotion (ends 8/12):

http://www.cheapassg...=235408&page=10

The HWV deal is especially nice, Ghostbusters for $15, trade in for $23. (you could go for cash and still come out quite a bit ahead.)

My Suggestion: Buy for $15/$20, beat it in a day or two while Gazelle sends you shipping box. Trade in for $23 base TIV. Win-win.

Edited by RedGamer, 11 October 2009 - 03:01 AM.


#16 no_exit

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Posted 11 October 2009 - 03:25 AM

No_Exit, can I use that picture in the FAQ? (I'll credit you.) I'd like to use it, at least until I put up a full picture-by-picture walk-through of trading in at Gazelle. (I'd like this thread to be as thorough as possible. :P)

Sure, feel free to use the pic.

Thank you for taking the initiative to start this thread.

#17 Friend of Sonic

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Posted 11 October 2009 - 07:37 AM

Oh, noice. They pay out cash? I would love to take care of this GS credit I have. A couple of options for conversion it would see.
You hurt the right person and you're wrong for life.

#18 mis0

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Posted 11 October 2009 - 09:58 AM

Does the code "TWEET09" require some kind of minimum trade in? Like.. can I trade in a single game us it to get the additional bonus?

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#19 dickybeans

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Posted 11 October 2009 - 12:35 PM

whew - flip windows close fast! both flips in yesterday's OP are already dead.

#20 RedGamer

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Posted 11 October 2009 - 12:53 PM

They are not dead.

Please note, under the GameStop section, each game states "Online-only" or "In-store".

(when in-stock) refers to Online. Technically, Muramasa could come back in stock, online, at any time.

If you can find MUA2 at a GameStop near you, similiar situation.

Trade-in Values are still the same on those two games. (And on that note, if in the case of MUA2 (PS2) showing up in stock ONLINE, then one could actually flip it better. With CAG16,SAVER, and Edge, the online stock of it would come out to a little less than ~$17.00. Just a heads up.)

Edited by RedGamer, 11 October 2009 - 01:13 PM.


#21 no_exit

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Posted 11 October 2009 - 01:09 PM

Does the code "TWEET09" require some kind of minimum trade in? Like.. can I trade in a single game us it to get the additional bonus?

Yes, you can use the code on a single game to add an extra $5. I did this exact thing about a month ago.

#22 dickybeans

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Posted 11 October 2009 - 01:41 PM

umm . . .

PS2 MUA2 is trading at $13 right now.
Muramasa is trading at $19 right now.

They are not dead.

Please note, under the GameStop section, each game states "Online-only" or "In-store".

(when in-stock) refers to Online. Technically, Muramasa could come back in stock, online, at any time.

If you can find MUA2 at a GameStop near you, similiar situation.

Trade-in Values are still the same on those two games. (And on that note, if in the case of MUA2 (PS2) showing up in stock ONLINE, then one could actually flip it better. With CAG16,SAVER, and Edge, the online stock of it would come out to a little less than ~$17.00. Just a heads up.)



#23 RedGamer

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Posted 11 October 2009 - 02:05 PM

... I don't think you understand.

-Buying- from GameStop. -Selling- to Gazelle = Flipping.

#24 dickybeans

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Posted 11 October 2009 - 02:30 PM

of course I understand what flipping is. I'm just updating the thread with the current Gazelle TIVs, which are substantially lower than what was posted last night. have you actually checked the Gazelle TIVs this morning or are you just going under the assumption that I'm an idiot?

regardless - thanks for starting the thread. there are solid flip opportunities at Gazelle (for ca$h too). we just need to find them and move fast.

... I don't think you understand.

-Buying- from GameStop. -Selling- to Gazelle = Flipping.



#25 RedGamer

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Posted 11 October 2009 - 02:51 PM

From what I understand, Gazelle is very lenient on the definition of Perfect. I see that you used the "Good" condition for your condition basis.

I'll see what I can do about this.

EDIT: To be clear, I'm saying that the TIV for a complete, "perfect condition" Muramasa = $32.

The prices on the bottom graph refer to the "Good" Condition.

#26 mis0

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Posted 11 October 2009 - 07:13 PM

Dunno why.. but I'm kind of skeptical about this site. I did submit a Trade In however for :ps2: Monster Lab. just to try them out.

$2 (TIV) + 5% (Amazon Bonus) + $5 (TWEET09) = $7.10.

I dunno if they'll process this or not because my game is valued so low. I picked up the game for $2.30 at Amazon when they had it for hella cheap.

Question: Do I HAVE to use a box to submit the game.. or can I use a bubble mailer? Already bummed that I have to drive to my UPS store when there's a USPS just 1/2 a mile from my house.

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#27 mis0

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Posted 11 October 2009 - 07:52 PM

Also.. are "TWEET" and "TWEET9" one time use per account, or one time use.. per trade in? If it's the latter, doesn't that sweeten the deal like crazy? The OP says it's "one-use" but it's not too clear about the restrictions. Thanks in advance.

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#28 wynams

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Posted 11 October 2009 - 07:56 PM

The codes are one use per account, but you don't even have to register to trade in (they only need an email address). If you never confirm your account, I don't see anything stopping you from using the codes N number of times. Where N is the number of email addresses you have access to.

I have 2 confirmed accounts. I trade in on my primary email to my home address. My wife trades in on her primary email to her business address. I have used both codes on my account, and my wife still has TWEET09 available.

#29 RedGamer

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Posted 11 October 2009 - 08:05 PM

Thanks.

I've updated the OP to reflect these comments. (It now states "one-use per account".)

The OP is still a bit ragged, but I'm hoping to spiff it up a bit more today. I've been a bit.. out of it though. Tired as hell.

#30 dickybeans

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Posted 11 October 2009 - 08:19 PM

ahh - I didn't realize you were talking about perfect. my apologies. guess this would be a good flip if you can find a mint condition used game for the wii or PS2 at GS. gulp! good luck everyone.

From what I understand, Gazelle is very lenient on the definition of Perfect. I see that you used the "Good" condition for your condition basis.

I'll see what I can do about this.

EDIT: To be clear, I'm saying that the TIV for a complete, "perfect condition" Muramasa = $32.

The prices on the bottom graph refer to the "Good" Condition.