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Ebay removed my Sub_Zero DLC code because of copyright.


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#1 Tempius

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Posted 07 May 2011 - 04:32 AM

I got a copy of MK from Best Buy that had the code and put it up on ebay. It already sold and I recieved payment and shipped it. I check my messages today and see a message saying it was taken down due to copyright and there is no record of it in my sold section and I cant even leave feedback. I checked and there are plenty of other codes still up. The message was as follows:

Spoiler


Should I ingnore since I have already completed the transaction?

#2 gunnm

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Posted 07 May 2011 - 04:34 AM

I guess ebay is really cracking down on codes. Got an email for a 12 month card I bid on two weeks earlier saying it was removed.

#3 Stinker101

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Posted 07 May 2011 - 05:41 AM

As long you got paid you should be okay. I would just watch your account to make sure they dont reverse the funds. Ebay did the samething to me a few weeks ago. I sold the item but they cancelled it before I got paid. Also note that users have an option to report an item so it could be an upset user reported the item since ebay has not removed any of the others.

#4 sgaldis

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Posted 07 May 2011 - 05:57 AM

Did you copy and paste any artwork from the internet? That's been a problem with more high profile titles...you need to take an actual picture of what you're selling, and ONLY use that for the main picture, and for any additional graphics you have in the auction description (just upload your pic to flickr or something, and go from the there).

#5 Zaku77

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Posted 07 May 2011 - 06:13 AM

DLC codes and Beta codes are NOT okay to be sold. Ebay is cracking down on this, and I was actually suspended for it (Thank g\God some smooth talking got that reversed). You DON'T want to be suspended. That is the ebay equivalent of being fucked from life! They can also get you retroactively, so just becuase an auction has ended, doesn't mean they can't hold it against you. I recommend using separate accounts to sell codes and only doing 3-4 each. Te last thing you want is to be suspended, believe me!

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#6 JustAim

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Posted 07 May 2011 - 06:53 AM

Well Fuck.

I don't understand if you are selling a physical product, how is it against their TOS

#7 Zaku77

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Posted 07 May 2011 - 06:57 AM

You could try the work-around of specifically stating that you are selling the piece of paper ONLY and there will be no emailing of anything, just the paper sent in the mail, but I don't think that's 100% either.

Check out my youtube channel! I do video game collection updates, unboxings, final impressions, and intelligent game industry commentary.  Expect lots of collector's editions, as well as steelbooks from all over the world! :D

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#8 CaptainKirk

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Posted 07 May 2011 - 07:43 AM

The main ones reporting your auction

is your competition

#9 dabamus

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Posted 07 May 2011 - 09:20 AM

I'm guessing you didn't use an original picture or description because that is considered copyright infringement by ebay also.
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Too bad I see him being hit by a parked bus in the near future.


#10 Tempius

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Posted 07 May 2011 - 10:21 AM

I uploaded my my own picture. Even had my ebay name in it. I dont know why I was flagged versus anyone else. I also have the God of War Diemos skin up for sale but that wasnt removed so it must have been something about the Sub-Zero auction.

#11 ShockandAww

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Posted 07 May 2011 - 10:32 AM

I uploaded my my own picture. Even had my ebay name in it. I dont know why I was flagged versus anyone esle.

Like someone else said someone else selling them probably reported your listing. Also there are random people that think theyre saving the world by reporting these great injustices to ebay since it is against their policy. Bottom line is it's a risk. If this is your first violation don't worry about it. I've had I think 5 or so now. They're probably close to banning/suspending my account by now but in the end it will have been well worth it for the money I've made.

If you're going to sell them it's better to sell something (anything) physical so that you have an argument if ebay does remove your listing and also because many random douche bags love to tell you the code you gave them doesnt work. You'll generally get nicer people when actually selling an item as opposed to sending a code through email.

#12 sp00ge

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Posted 07 May 2011 - 11:35 AM

I've sold a few MK codes already on eBay without issue, in fact, one just sold last night. But I am listing mine as the code/card and will physically mail it. I do offer an email option to those with recent positive feedback, though.

My guess would be a competitor reported your listing and said the pic you used was theirs.


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#13 Envel

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Posted 07 May 2011 - 02:18 PM

I've sold a few MK codes already on eBay without issue, in fact, one just sold last night. But I am listing mine as the code/card and will physically mail it. I do offer an email option to those with recent positive feedback, though.

My guess would be a competitor reported your listing and said the pic you used was theirs.

I did the same last night. I sent it by e-bay message and he got back to me saying the code was good and all and left good feedback :)

This is my first time selling on e-bay though, can anyone help me with 3 questions?

1) The fees are always deducted from the money you make only if you sell right? Will they still charge fees if your item doesn't sell?

2) How long until the buyer can no longer file a dispute? Is it until the return period I chose is over? I mean of course if he recieves something broken sure then complain but I mean like if I choose a 7 day return period and 2 weeks later I get a complaint, can they file a dispute?

3) Do I always have to use the e-bay shipping label? How much $ do they charge for that? Or can I just take care of it myself at the post office?

I was just curious about those 3 things. Thanks for anyone that helps!

#14 murphyspub

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Posted 07 May 2011 - 02:33 PM

I've had this happen to me three times recently. My account was suspended, but all I had to do was take an online quiz about copyright and ebay's policies. Each time I was hit for basically stating that I would e-mail the code. I've since started adding $2 for shipping, but stating that e-mail is available upon request. I thought it would hurt prices, but so far hasn't.

I also got hit for this when I was selling a new copy of Bulletstorm, and stated that it came with access to the Gears 3 Beta. Such BS. EBay needs to come up with a better solution to allow for the sales of this kind of stuff.

#15 Donut2922

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Posted 07 May 2011 - 02:43 PM

eBay doesn't actively search out DLC's. The market is flooded with them. They only follow up with reported snitching. It says so in their response basically that some user reported it. It's happened to me before.

It's hypocritical that the users that report you are usually the ones that are competitors that are also selling it also which I'm willing to bet also lurk on this site and don't ever contribute so we got a word to describe those snitches that I'll just leave out of this post. :roll:

However, it is prohibited to sell those items on eBay. You are selling an item that technically is not yours. Just the risk of selling that stuff on eBay so you take the downside with the upside.

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#16 dinovelvet

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Posted 07 May 2011 - 08:32 PM

Yeah I had this happen when I sold a COD Black Ops zombie code. Basically they said it was OK to list this kind of thing IF its a physical object, i.e. a card with a code on it, but you aren't allowed to email the code (or at least just don't say that in your auction).

#17 mitch079

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Posted 07 May 2011 - 08:36 PM

Couldn't you get around it by selling something with no value, like a used pencil, that comes with a "bonus" DLC code?

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#18 trunks982

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Posted 07 May 2011 - 10:06 PM

something happened similar like that. i was selling 1 month xbox live code. only the code no card. i sold a few then later i got slammed so i stopped. i was selling them auction only and they were selling like at 8-10 bucks each. i thought ebay only let u sell physical product not codes and must be mailed out.

#19 nuuuuj

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Posted 09 May 2011 - 06:39 PM

I got hit for one of these a while back, and I called ebay to get some clarification on why. From what I understand, the reason they crack down (once they are notified, they don't actively search the listings out) is because of the unenforceable liability that comes with selling digital content. If the buyer disputes and says the code didn't work, neither you nor ebay can prove them wrong, even if you sent it using mail instead of e-mail. Ebay doesn't want anything to do with that.

The other (and bigger problem) is that digital content can be fabricated (think DLC code generators).

In fact, sending the card via mail isn't in line with ebay's policy either because the liabilities are still there. By offering a mail option instead of e-mail, the only thing you're doing is distracting them, as e-mail based listings tend to get hammered quite a bit more often.

Here's the policy they directed me to:

http://pages.ebay.co...wnloadable.html

Take a look at the bottom, under Not Allowed in the guidelines section.
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#20 pyoobez

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Posted 09 May 2011 - 06:53 PM

I imagine this still works, so you can try it. I saw someone doing it a while back where they were selling a copy of the Reservoir Dogs script that was a promotional item with "NOT FOR SALE" labeled on it.

Basically, you title it "Sub Zero Custom Drawing with bonus free sub zero DLC" or whatever.

Then in the auction, you note you are selling a custom Sub Zero drawing and as a bonus included the DLC. The doodle can be a stick figure on a post it note or whatever. That way, you're not technically selling the actual code.
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#21 TiKi2

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Posted 09 May 2011 - 09:09 PM

You most likely got reported. I know know a CAG douchebag has said he reports DLC auctions(can't remember his username), like it's his duty to do so.

#22 CaptainKirk

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Posted 09 May 2011 - 10:46 PM

You most likely got reported. I know know a CAG douchebag has said he reports DLC auctions(can't remember his username), like it's his duty to do so.


Please remember their name...

...so I can send "a few choice words" to him/her

#23 TiKi2

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Posted 09 May 2011 - 11:04 PM

Please remember their name...

...so I can send "a few choice words" to him/her




I think if your going to sell a DLC code better to offer physical delivery as well then egay can't complain

Good thing I don't post much, it was easy to find.

Post #29

http://www.cheapassg...t=278541&page=2

#24 nas6034

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Posted 09 May 2011 - 11:57 PM

I think if your going to sell a DLC code better to offer physical delivery as well then egay can't complain

Good thing I don't post much, it was easy to find.

Post #29

http://www.cheapassg...t=278541&page=2


I side with him on his comment for one reason. If you email a dlc code and the person pp disputes you will lose. If you have a tracking number then you shall be fine, most of the time. He is watching out for you in the long run.

#25 YOUR BASE

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Posted 10 May 2011 - 03:28 AM

I imagine this still works, so you can try it. I saw someone doing it a while back where they were selling a copy of the Reservoir Dogs script that was a promotional item with "NOT FOR SALE" labeled on it.

Basically, you title it "Sub Zero Custom Drawing with bonus free sub zero DLC" or whatever.

Then in the auction, you note you are selling a custom Sub Zero drawing and as a bonus included the DLC. The doodle can be a stick figure on a post it note or whatever. That way, you're not technically selling the actual code.


That doesn't work anymore. I was selling TF2 hats, then eBay started removing them. I tried that method afterwards, but my auctions were still removed and eBay made me take a quiz to have my selling rights reinstated. I contacted eBay and the rep said that I cannot under any circumstances include digital content with my item.

Edited by YOUR BASE, 10 May 2011 - 03:38 AM.


#26 Confucius

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Posted 10 May 2011 - 04:32 AM

i've spoken to ebay about this. You have to send the physical card and never ever mention that the code can be emailed. (Mentioning that you are gonna email the code or offering to if what gets your auction flagged.)

However, if the buyer asks you to email it, then that's fine.

But yeah, your auction is gonna cost an extra 44 cents.

#27 salty tbone

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Posted 10 May 2011 - 04:43 AM

i've spoken to ebay about this. You have to send the physical card and never ever mention that the code can be emailed. (Mentioning that you are gonna email the code or offering to if what gets your auction flagged.)

However, if the buyer asks you to email it, then that's fine.

But yeah, your auction is gonna cost an extra 44 cents.


That's what I've done with selling codes. The more expensive ones I've even sent certified. Still, I know if someone ever opens a dispute with "The code didn't work," there's no way I can prove them wrong and eBay will side with the buyer.
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#28 Confucius

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Posted 10 May 2011 - 04:52 AM

By the way, they've also told me that the auctions are being reported by the publishers (or their reps) as well.

#29 kylerg

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Posted 10 May 2011 - 02:37 PM

I was thinking about selling mine. If I do mail it, what kind would have any backing? A 44 cent mailing would only have a receipt right?

And just include:

I will send this CODE/whatever by postal mail. Sending it by email or by any other digital delivery method is not allowed and violates eBay policy.


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#30 YOUR BASE

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Posted 10 May 2011 - 03:13 PM

I was thinking about selling mine. If I do mail it, what kind would have any backing? A 44 cent mailing would only have a receipt right?

And just include:


The cheapest way to get confirmation for a letter is by using certified mail, which cost me $3.29 when I shipped my Reptile code.