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Best Buy Mission Valley Gamers Club!


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#61 ThisHnmdsmeDevil

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Posted 18 June 2011 - 07:03 PM

Finally! Was able to make it to mission valley Best Buy and meet the mastermind Neal. Didn't get to pricematch Amazon yet, but after his help yesterday with a CAGer purchase, I'm gonna go outta my way and make sure I shop more often at MV instead of Otay Ranch. Get ready for some Amazon PMing! Thanks again Neal, its people like you making Best Buy into a more appealing place to purchase from.

#62 Nealocus123

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Posted 25 June 2011 - 07:55 PM

Finally! Was able to make it to mission valley Best Buy and meet the mastermind Neal. Didn't get to pricematch Amazon yet, but after his help yesterday with a CAGer purchase, I'm gonna go outta my way and make sure I shop more often at MV instead of Otay Ranch. Get ready for some Amazon PMing! Thanks again Neal, its people like you making Best Buy into a more appealing place to purchase from.


Thanks man, I'm just glad I could help out.

Just a heads up to everyone, the @Gamer coupons can now be officially used on sale prices. They released a bulletin in our employee news about it. The current issue's terms of use couldn't be updated in time but the next issue should have different wording. I'm excited to see what kind of discounts we'll be offering.

#63 L0sther0

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Posted 28 June 2011 - 03:55 AM

Met neal today. Great guy with a love of games. Thanks for all the help.
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#64 L0sther0

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Posted 04 July 2011 - 08:54 PM

Just a quest Neal. You have a buy 1 kinect game get one in ad. Will you price Mactch someone else's price and give the buy one get one

#65 Kylearan

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Posted 05 July 2011 - 01:48 AM

Just a heads up to everyone, the @Gamer coupons can now be officially used on sale prices. They released a bulletin in our employee news about it. The current issue's terms of use couldn't be updated in time but the next issue should have different wording. I'm excited to see what kind of discounts we'll be offering.


Great to hear this is official.

Wish you were up here in Los Angeles, Neal!

#66 Nealocus123

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Posted 05 July 2011 - 03:30 PM

Just a quest Neal. You have a buy 1 kinect game get one in ad. Will you price Mactch someone else's price and give the buy one get one


Sorry for the delayed response, I have been off for the last few days. I will have to verify with a manager if we can do this, I'll get back to you as soon as possible!

#67 Nealocus123

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Posted 10 July 2011 - 10:15 PM

Just in case anyone hasn't seen the ad for this week but we are doing a B2G1 on ALL games. You can mix and match all you want, the lowest value game will be the free one. The threads been a bit slow lately, keep the questions / comments coming. I would love to keep improving the department to the best of my ability.

On another note, we are holding our first gaming tournament. Specific rules and times still need to be discussed, but we are holding a Madden 2012 tournament (loosely based off the official Madden Challenge rules) a week after the games release. We plan on having pizza and soda for all participants. The winner will get a $75-$100 Best Buy Gift Card, 2nd place $50 GC and 3rd a $25 GC. All you need for entry is to pre-order Madden 2012 and let the associate know to put you on the list (which is in our Gaming Binder). Please make sure to pre-order with a GAMING associate as no one else in the store will probably know about it. Make sure to invite your friends! Thanks!

#68 RiCeBo1

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Posted 11 July 2011 - 07:22 AM

Hey Neal, I just got a new 360 slim 250 gb less than a week ago. Noticed BB is throwing in a $50 GC with a new purchase this week. I shouldn't have any problems doing a price/deal adjustment should I? Thanks. Looking to get it done tomorrow.

#69 sdclippers

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Posted 12 July 2011 - 09:33 PM

I'd be in for the tourney.

#70 Rock_Dash3X

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Posted 14 July 2011 - 07:55 PM

Neal, is your location still price matching Amazon? There's something in a few weeks I'm hoping to buy. I know you said its something that may not last too long. Just curious if you still did and if there is a date that you guys may stop?

#71 Nealocus123

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Posted 18 July 2011 - 04:57 AM

Neal, is your location still price matching Amazon? There's something in a few weeks I'm hoping to buy. I know you said its something that may not last too long. Just curious if you still did and if there is a date that you guys may stop?


Yeah we are still matching Amazon, however if it's a insanely large difference a manager could turn it down.

#72 RiCeBo1

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Posted 24 July 2011 - 06:16 PM

Would BB match TRU's Madden preorder price

#73 Nealocus123

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Posted 25 July 2011 - 03:34 PM

Would BB match TRU's Madden preorder price



We would, however in our system it will only let a customer put down a maximum of $5 for any pre order. If we had the ability to charge e full amount then we could PM TRUs price but since we can't do that, we cant match the price. However its pretty likely that somewhere within the 30 days after Madden is released it will go on sale, and then we could PM it to whatever price that may be.

#74 RiCeBo1

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Posted 26 July 2011 - 12:12 AM

We would, however in our system it will only let a customer put down a maximum of $5 for any pre order. If we had the ability to charge e full amount then we could PM TRUs price but since we can't do that, we cant match the price. However its pretty likely that somewhere within the 30 days after Madden is released it will go on sale, and then we could PM it to whatever price that may be.

Would we be able to save a print out of the price and still get it honored? I spoke to the manager last time when I picked up some games during the B2G1 sale and he seemed pretty cool about everything.

#75 Nealocus123

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Posted 26 July 2011 - 11:18 PM

Would we be able to save a print out of the price and still get it honored? I spoke to the manager last time when I picked up some games during the B2G1 sale and he seemed pretty cool about everything.


That's a good question, I'll have to ask our manager. Like you said, he's pretty cool about most things so it shouldn't be an issue. However like I said I'll need to run it by him first. Print out the price anyways just in case. You'll have to wait until next week though for a straight answer (because I'm schedualed off this weekend and our manager is schedualed of the next 2 days).

#76 Nealocus123

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Posted 04 August 2011 - 06:14 PM

We're currently having a pretty decent trade in promotion right now. Recive an extra 40% trade in value when you pre-order any future release game.

Also, don't forget that we're still having the Madden tournament a week after it's release. We'll have some good food and some cool prizes so if you want to test your luck, pre-order Madden 12 with any gaming associate and sign up by either PM'ing me here or on our Madden sign up sheet (ask a gaming associate where it is). Thanks CAG's!

#77 Phoeniix

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Posted 20 August 2011 - 08:15 AM

Damn, wish this was my BB gaming center lol. I will def have to stop by on my next trip down to SD.

#78 Furashu

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Posted 21 August 2011 - 02:38 AM

whats the deal with the HP touchpads?
Trade on GOOZEX and get $1 trade credit + a free 100 pt game!
http://www.goozex.co...r=6111658335991


PSN : Dunkindoanuts

#79 bojay1997

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Posted 21 August 2011 - 04:04 AM

whats the deal with the HP touchpads?


Otay Ranch claimed they already sent them back this morning. Chula Vista claims they sold out of 16GB, but might have a few 32GB tomorrow morning at opening. The manager refused to sell any tonite and claimed he couldn't, although he was walking around with a list of names so I'm guessing they were good customers or employees he was holding them for. Pretty frustrating experience considering I just want one and I'm not some reseller looking to turn a profit.

#80 Nealocus123

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Posted 20 September 2011 - 06:19 PM

Alright guys, it's been awhile since I've posted in this thread and for that I apologize. They have me running a couple different stores gaming departments and with that and college I am swamped! Anyways, if anyone was so kind as to come to our midnight release for Gears of War 3 last night (or this morning) then I owe you another apology.

With the unbelievably massive construction we're undergoing it was a complete pain in the ass to have that release. Hopefully you guys didn't wait too long and if you did please don't think it will be the case for our next midnight release. After the store is finished not only is it going to look absolutely amazing, but everything from registers, wireless networks, even our POS system is being replaced and upgraded to enhance and quicken your guys experience.

Also contrary to popular belief, the mechanical Baird DLC will be emailed to each person who pre ordered the game, it IS NOT in the game box.

Feel free to post your thought, recommendations, criticisms, etc. Thank you.

#81 ThisHnmdsmeDevil

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Posted 26 September 2011 - 06:33 PM

Hey Neal, do you guys pm Kmart? Or Toys R US' gc? I know it's YMMV when it comes to PMing those.

#82 Nealocus123

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Posted 12 October 2011 - 07:56 PM

Hey Neal, do you guys pm Kmart? Or Toys R US' gc? I know it's YMMV when it comes to PMing those.


Sorry unfortunately we have strict rules not to PM any giftcards.

#83 Cross_

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Posted 19 October 2011 - 04:07 AM

Wow looks like BB really tightened those Price Match rules. They used to be half way decent, now they look like this :
http://www.bestbuy.c...cat204400050011

#84 ThisHnmdsmeDevil

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Posted 19 October 2011 - 12:11 PM

Wow looks like BB really tightened those Price Match rules. They used to be half way decent, now they look like this :
http://www.bestbuy.c...cat204400050011


What changed?

#85 Cross_

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Posted 19 October 2011 - 07:00 PM

Matching bundles and free items are gone. There used to be a section on how they would match gift cards from other retailers. I guess now it's down to 1:1 matching of a single item.

#86 outphase

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Posted 20 October 2011 - 10:35 PM

What changed?


Here's a snapshot on archive.org: http://web.archive.o...cat204400050013

Old language:

How do you handle a price match if the Best Buy price includes a promotional offer such as a free gift card or rebate?

The Best Buy net purchase price is calculated by deducting the value of all instant and mail-in discounts such as rebates, free offers and promotional gift cards. Existing rebates and free offers associated with a product purchased at Best Buy will not apply if a price match is executed.

How do you handle a price match if the competitor's price includes a rebate or other promotional offer?


The competitor's net purchase price is calculated by deducting instant discounts taken at the register such as instant rebates. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price.

How do you handle a price match if an instant gift card is included with a purchase?


The value of an instant gift card with purchase will be considered when calculating a price match. If the combined value of a competitor's product and instant gift card is lower than the combined value of Best Buy's product price and instant gift card, Best Buy will match either the price or the instant gift card value, depending on the offer.


New language: http://www.bestbuy.c...cat204400050011

Does Best Buy price match "free gift with purchase" offers?

No. Best Buy does not price match "free gift with purchase" orders.



#87 ThisHnmdsmeDevil

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Posted 23 October 2011 - 04:49 AM

Went by BB yesterday day with my kid and picked up some Blu's from Neal who was more than happy to match some Amazon prices for me. Thanks again man. Let's go CAG's pay Neal a visit for his hard work!

#88 bojay1997

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Posted 29 October 2011 - 10:00 PM

Visited Mission Valley today and tried to get a price match on Tropico 4 at $30 based on the Bestbuy.com website. Manager claimed the SKU was different and wouldn't do it. Last time I go to that Best Buy. Corporate seemed to disagree with the moron's opinion though and issued me a $20 gift card charged to the store. Would recommend that everyone avoid Mission Valley store as they obviously have no interest in attracting and keeping loyal customers.

#89 EmpyreanKnight

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Posted 31 October 2011 - 03:14 PM

Will you guys be doing a Skyrim midnight release?

#90 Rock_Dash3X

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Posted 09 November 2011 - 05:38 AM

Hey Neal, do you know what is up with the Metal Gear Solid HD Collection release? I stopped by today after calling and getting it held only to find out it wasn't held and nobody knew where their copies were. IT showed that you and other locations have copies but none could be found.

Same happened at the Broadway Location. Called and was told they had it in their hand and once I got there nobody knew what was up. Was thinking about hitting Otay too but I traveled and was misled way too much to be in a good enough mood. Planning on trying again tomorrow. If I can't find a copy, I may have to go to Frys which I'm not looking forward to since its far.

EDIT: I called today Mission and they had it. I guess from the person I was talking to, they had it yesterday, but nobody could find it. With the release of CoD, I guess everything was crazy. They gladly helped me and apologize. Happy I can finally play it. I did call Broadway first to see if they found it. The girl on the phone kept telling me they only have copies held for preorder of the Hardened edition. How do you get Hardened from Metal Gear Solid!? Whatever. Everything is good now lol.

Edited by Rock_Dash3X, 10 November 2011 - 01:45 AM.
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