Well, no, for me Best Buy is a non-entity since I was banned for trading without explanation for crossing some unknown threshold at some random point. And it happened well after I did the bulk of my trading last Fall so that was kind of annoying. I did my first trade in over a month end of Dec. no problem then in Jan. I found out I was banned. I guess I should call the number but I just never feel like dealing with it, so I pretend Best Buy doesn't have a trade-in program any more. As a result, I've completely stopped preordering there and shopping there in general except for the occasional Deal of the Day. It would have been so much better for them simply to limit trades (if that was the problem) at the kiosk level rather than blanket ban.
So in that respect Amazon and GS are 1000's of times better than Best Buy. I've traded probably 10x as much to GS over the years as I ever did to Best Buy without any fear of being banned with no explanation. (Yes, you can get banned from GS trading but it has to be from uber-abuse such as trading in 30-40 HDMI cables over a few days like a certain CAG ). And Amazon handles it they way they should - if you've traded 2 copies of a game, they don't take any more! Wow, what a novel approach to dealing with that potential problem. You'd think maybe Best Buy could have implemented that given they started taking trades well after Amazon's program was in place.
I'm also banned at Best Buy - although the wife isn't
and the employees find that amusing. In fact when I called the number, the nice representative suggested having someone else do my trades. She also told me that they were 1 year bans that were not automatically lifted so I would have to call to get it removed. Maybe it's just the lawyer in me but in my opinion a "1 year ban" that doesn't get removed automatically is not a 1 year ban, it's an indefinite ban. Oh best buy you crack me up.
Having noted the above, I was really only referring to the cross your fingers after shipping to Amazon aspect of the trade in. I completely
agree with you io, Best Buy needed to do far better than they did with explaining the banning or implementing a prospective (rather than reflective) approach to banning people. I posted previously that a warning email would have been the way to go. It would have been a sort of C&D letter. Anyway, I don't want to clutter up the thread with OT stuff, but going back to the poster's original issue - I definitely found a shadiness to Amazon's inspection procedures in my experiences.