I was waiting on the phone with a EA guy and he got me a code, so it's all good now! And now I've got a pretty funny story lol
What number did you use as I also signed up for the phone contact but have not heard from them yet. Jose is no help now and says I need to contact Best Buy for that content. If I have to drive back to Best Buy to get my code, I might as well return the game then as I have already wasted enough time in these queues and do not want to waste more time and gas to get what I should have had to begin with.