Took 45 minutes, LITERALLY.
The girl at the register sent me to customer service, from there the other lady said they don't do promos just price match. One of the managers was behind her so I asked her if she could ask him. He said we can do it for me 1-time only (aww that was supposed to make me feel special).
The girl then looked up all the 3 games I wanted to buy. And one of the games was OOS at TRU.com so she said she couldn't do the price match.
I went back and got a different game, which was in stock at TRU.com. The same girl then started telling me they couldn't do it since this was online only. I had the phone number of a TRU store just a couple miles away, and asked her if she could call to confirm.
She then called TRU which put her on hold for like 10 minutes, but finally confirmed the B2G1F... finally right?
Well I had a $10 reward certificate I wanted to use (which was the reason for me doing this price matching in the first place), but the lady wouldn't let me use it saying I could only get either or. Didn't want to waste anymore time so I just got the B2G1F without applying my $10 RC.
If I knew I couldn't use my $10 RC I would've just drove the extra mile and just gotten them thru TRU.
What a hassle.
Edited by Jcaugustine, 17 October 2011 - 10:12 PM.