Are others ashamed to share their stories of being shafted by the man?
[quote name='Ratchet & CAG']I admit I was sort of a PITA, not in the way I communicated, but my "PERSISTENCE" to keep trying if I don't get the deal I deserved to get.[/QUOTE]
Ding ding ding...we have a winner!
[quote name='Ratchet & CAG']Amazon misadvertised the right set, using a customer uploaded pic that says BR+DVD+DC, but really only shipped the BR copy.[/QUOTE]
Please show me where Amazon states they stand behind customer uploaded images.
I read it's in Beta and not official...
I also am inclined to believe you ordered it knowing you would contact them afterwards...the sole reason you purchased it was to dispute it later and net it at a lower price.
How do they know you didn't upload the image?
How does it make sense to you that you would have a valid leg to stand on?
Would you also have countered a dispute upon a comment someone made as a review that wasn't in line with the product...preposterous!
[quote name='Ratchet & CAG']Motorolla Smartphone - Amazon wouldn't allow me to cancel an order I placed a week before, because the price of the Smartphone I bought had gone down $17. Result = Offered me a $17 credit.[/QUOTE]
I seriously doubt they extended the offer first...
In your head:
"Hello, I purchased an item last week, I see you have it cheaper now."
"Sir, say no more, I've already deposited a $17 credit to your account."
"This telephone I got last week is cheaper now...that ain't fair...I spend a lot of money...blah blah blah...I deserve a difference in price...blah blah blah...I spend a lot of money...blah blah blah."
"Sir, I understand your frustration, unfortunately our prices constantly change (image that) and we do not have a policy for post purchase price changes."
"Aaargh...(20 minutes pass while that poor CSR listens to your bullshit)"
...And you eventually get what you demanded so the CSR doesn't get chewed out for their average time per call doubling for the day.
[quote name='Ratchet & CAG']Person then said I can just refuse the shipment with it arrived and place a new order.[/QUOTE]
This is their honest (albeit being of no benefit to Amazon) attempt in helping you if you are truly concerned about being overcharged.
See, they stepped outside the box...just for you!
[quote name='Ratchet & CAG']Deus Ex Human Evolution - I basically pre-ordered this months before release for $10 credit. Amazon changed their pre-order credit to $20 in August, but when the item was shipped out to me, I only received $10, negating their price pre-order guarantee. Result = Offered me a $10 credit.[/QUOTE]
This was not a flagged item if it was legitimately an error on their part.
As they would have discovered this soon enough and extended it as they do many times.
This is one of the largest online businesses after all...they kind of know what they are doing.
[quote name='Ratchet & CAG']I had to find links to forums here and SD[/QUOTE]
This should be an automatic ban in my opinion.
[quote name='Ratchet & CAG']and after 30 minutes of this chat, finally gave me the extra $10 credit.[/QUOTE]
See above ^
[quote name='Ratchet & CAG']They said the Bag was a limited time offer.[/QUOTE]
See above again ^
or do yourself a favor and thoroughly read their guidelines on promotional offers.
[quote name='Ratchet & CAG']they forgot to take it (image of promotion) off[/QUOTE]
You can read can't you?
Surely the terms of the promotion were stated?
And you didn't see the offer in your cart?
Yet you continued with the purchase that you reviewed and confirmed?
Were you trying to get one in after the fact, relying on those soft CSRs again?
[quote name='Ratchet & CAG']People from SD who complained about this too got anywhere from $20 - $25. I just got $15 for it.[/QUOTE]
[quote name='Ratchet & CAG']...and yet the guy kept pointing out that it was a limited time offer...[/QUOTE]
As he should have.
[quote name='Ratchet & CAG']but since that wording was no longer on the site...[/QUOTE]
YOU CAN READ...I was worried for a moment.
[quote name='Ratchet & CAG']It was me complaining basically at least once or twice a week in such a short span that got me the boot.[/QUOTE]
Ding ding ding...you sure like winning don't you?
Can't quite figure out your failure of understanding terms & conditions though with your talent.
[quote name='Ratchet & CAG']For those that have their complaints and contacts spread out, you guys shouldn't be too woried.[/QUOTE]
But for those struggling:
If your guidance and interpretation of T&Cs don't come from other anonymous douche bags on CAG & SD your not in the dumb ass boat...congratulations!
Edited by Muthafodder, 22 October 2011 - 01:03 AM.