Metal Gear Solid HD Collection:(Zavvi Exclusive) 69.99 pounds
Posted 11 March 2012 - 06:36 AM
Now to wait for my replacement to arrive… which they don't have a tracking number for… and hope that it arrives with better packaging...
Posted 12 March 2012 - 05:17 PM
Posted 12 March 2012 - 09:22 PM
Steam Offers | PSN Gameshare offers | DLC/Code Requests | Trade List | Lowball
Looking to sell Steam games promptly: B-Lands GotY ($7), B-Lands 2 ($10), Tropico 4 ($7.50), Ys Origins ($10); Others
Looking to sell PSN Gameshares promptly: 1) God of War 1, 2, Origins; 2) Darksiders
Will listen to reasonable offers.
Posted 20 March 2012 - 12:59 AM
Posted 20 March 2012 - 02:31 AM
It's been nearly 35 business days and still nothing. Completely unacceptable. enquiries @ zavvi.com is ignoring all of my emails for refund.
I preordered mine on December 18th. Mine still hasn't arrived either.
Posted 02 April 2012 - 06:22 PM
How is the best way to initiate a return? I don't even want to mess around with waiting for a replacement
Posted 02 April 2012 - 06:31 PM
Posted 02 April 2012 - 06:36 PM
I received mine last week as well (preordered it december). Awful condition as well, haven't contacted them yet and will probably do a return as well.
The messed up thing is that I placed my order as soon as this thread was created... shortly after placing an order I received this message from Zavvi:
Thank you for placing your order with us. For security purposes and as part of our ongoing customer care we would like to verify your details.
To enable us to proceed with your order can you please send evidence of your billing address, this can be in the form of a utility bill or credit/debit card statement.
Confirmation of your address can be either faxed to us on +44 845 862 1118 or emailed to firstname.lastname@example.org or even posted, to us at the address below. Please ensure your name and address is clearly legible and any other sensitive data is hidden.
Please include your order number, so we will be able to resolve this quicker for you.
If you have any queries you can contact me on 0844 801 0311 , and I will be happy to help.
I was on the fence and wasn't sure if I really wanted to invest that type of money in this so I never responded as I asummed they couldn't process my order without the information.
Fast forward to early march and I got an e-mail my order shipped. I was surprised they just shipped it when I never provided the information they wanted (address/billing confirmation).
I was a little worried about the stories I had read regarding other peoples items being damaged but I hoped I'd luck out...
Needless to say I didn't. I think I could honestly step on either one of my copies and you wouldn't be able to notice any additional damage from how they arrived.
Very disappointing experience; it's as if they cut every expense possible in order to get these here as cheaply as they could. I buy and sell internationally alot, although never with Zavvi, and have not once had this type of problem.
Posted 02 April 2012 - 06:46 PM
-insert DC icon here- GUNLORD
Posted 02 April 2012 - 07:06 PM
Posted 02 April 2012 - 07:11 PM
Zaavi indirectly screwed me into selling off my MGS LE since this one is better but the shipping problems make it not worth the hassle. Their facility fulfillment process is an absolute joke.
Heh, I also sold my MGS LE because I thought I would be "upgrading". I'll chalk this one up as just unlucky.
Posted 03 April 2012 - 05:32 PM
Fortunately, my copies are just totally dented in and don't look entirely destroyed (but I haven't opened either to check because I want to keep one sealed). So, I'll open the most-destroyed copy and if it's in good shape internally, I'll keep it and sell off my better copy. And finally be done with this mess.
I just wanted a smaller package than the US MGS LE Collection already on my shelf, but this ended up being even bigger. :\
Posted 07 April 2012 - 04:24 AM
I buy and sell regularly through eBay with buyers and sellers in the UK and have never had a problem like this with items being so poorly packaged.
Posted 12 April 2012 - 10:07 AM
Has anyone else returned theirs? How long did it take to get the refund and how long did it take to get a postage refund?
Do they require it get mailed a certain way? the box is going to weigh more then 4lbs so I have to mail it by either Priority International or Express International and I think based on experience it is going to run me at least $60USD to get these returned.
Should I take pictures of the damage to the items or the original shipping boxes (the ones Zavvi used?)
I've never done business with Zavvi before and although I know they are reputable I'd have to be in a worse case scenario where I shelled out a couple hundred for these and then returned them because they're damage only to get stiffed the return money and return postage and be out the item.
Posted 28 April 2012 - 06:11 PM
Posted 14 May 2012 - 11:00 AM
Lowball Auction: Coming Soon!
Collection: Steelbook Collection
Posted 14 May 2012 - 10:12 PM
Posted 14 May 2012 - 10:35 PM
credits to Lilchiji
Posted 14 May 2012 - 10:42 PM
Posted 15 May 2012 - 12:45 AM
Posted 15 May 2012 - 01:07 AM
Has anyone ordered this lately? I'm tempted to pick one up since it's this cheap but after reading about the poor packaging job, I'm not so sure. Btw, are you guys paying to ship it back or is Zavvi covering it?
I think they charge a £1 fee for international shipping. If you feel like getting it, PM me and I can give you a 10% off code they sent me.
Posted 26 May 2012 - 12:46 AM
FYI - i purchased it when it hit $54 and they shipped in a 18 x 24 inch brown box with air pillows. mint.
Congrats, you're one of the very few and very lucky.
It's funny how those of us who ordered this early got screwed over with shitty packaging and such a higher price... I guess Zavvi did eventually make it right for me for their up after a ton of messages. I never could bring myself to re-order it since I feared I'd get a damaged return and then have to go through that shit again but it's too late now since the PS3 version is sold out.
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